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Reviews of Baymont by Wyndham Jackson 2 stars

2035 Bondsteel Drive, Jackson, MI 49202, United States

#10 of 12 hotels in Jackson

Guests' Choice

Review score

Based on 253 hotel reviews

6.3

Score breakdown

  • Cleanliness

    7.1

  • Comfort

    7.1

  • Location

    7.5

  • Facilities

    6.7

  • Staff

    7.5

  • Value for money

    6.9

  • Free WiFi

    8.1

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Showing 1 – 25

  • Reviewed: 8 March 2024

    7.0
    Weekend get away
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The only thing I didn't like was that you could hear people talking in the halls when they were going to their room but it's a hotel you have to understand this happens when you are staying in a hotel.

    It was very nice, the room was very comfortable and cozy near an incredible restaurant/sports bar called One North among other nice places it just depends on what you are looking for. Very centralized location. Definitely a good value for the stay.

    Stayed in March 2024

  • Reviewed: 22 December 2023

    7.0
    Room and staff were great. Wasn't told that there was an extra charge for our dog.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Any of the choices.

    Breakfast sucked.

    Stayed in November 2023

  • Reviewed: 17 November 2023

    5.0
    Passable
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The beds were old, sagged to one side

    Stayed in November 2023

  • Reviewed: 13 November 2023

    5.0
    I stay here only because it’s the cheapest option after night game in Ann Arbor
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Not exactly clean. Very basic accommodation

    It is right off the interstate do the location was great

    Stayed in November 2023

  • Reviewed: 18 August 2023

    6.0
    Although clean, still not the best.
    • Leisure trip
    • Couple
    • Queen Room - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Our room seemed small. Booked a room with two queen beds and was given a room with one. Had to get someone to help shut the shower off in room. It would be nice to have drinks in a vending machine, as the candy was, due to staff not always being at the front desk.

    The staff was friendly, just not always at the desk. The front desk could benefit from having a bell.

    Stayed in August 2023

  • Reviewed: 9 August 2023

    5.0
    Meh, not what i expected for the price.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    The smell, the room wasn't bad, but the rest of the hotel and lobby smelled like old stale cigarettes. The facility was old and looked it. The towels smelled yucky, like they sat wet WAAAAAYYYYY too long, eeewww.

    24 hour coffee in the lobby. The air conditioner in the room worked well. Front desk staff did their best.

    Stayed in August 2023

  • Reviewed: 12 April 2023

    5.0
    Passable
    • With a pet
    • Leisure trip
    • Solo traveller
    • Queen Room - Disability Access/Non-Smoking
    • Stayed 1 night

    I was given a quote of $90.69 for the night. when I got to Baymont Windom the night of April 8 I was told the bill was $140.. that the dog charges were not included. I booked through Bring Fido and then referred to Booking.com. I expect the price I am quoted to be the price when I get to the motel.

    Stayed in April 2023

  • Reviewed: 13 March 2023

    7.0
    It was quiet, mostly comfortable and the jacuzzi worked amazing.
    • Leisure trip
    • Couple
    • King Suite with Jetted Tub - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The bed was very very hard and uncomfortable. Pillows were very plush and comfy

    The staff was very nice. The room was an amazing size.

    Stayed in March 2023

  • Reviewed: 28 February 2023

    7.0
    The cost was way more than I would’ve expected to pay, considering the cleanliness of the hotel.
    • Solo traveller
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The microwave didn’t work properly. The room was not clean… there was hair all over the clean bedding, toothpaste on the counter near the sink, and debris all over the floor. The woman fixing breakfast was on her phone and then touching all the biscuits without gloves or washing her hands. There were no biscuits at breakfast and the waffle maker wasn’t working correctly either. She told the customers that she’d just have to pull it and there wouldn’t be any. All the floors in the hallways were littered with debris as well.

    Front desk staff was very helpful and friendly.

    Stayed in February 2023

  • Reviewed: 15 January 2023

    7.0
    Would have been better if the jet tub was clearer…
    • Leisure trip
    • Couple
    • King Suite with Jetted Tub - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    My wife and I stayed in a room with a jet tub and for the price I feel we should have had. to pull a large clump of hair out of the drain. That grossed me out and makes me wonder how throughly the rooms were actually clean???

    Stayed in October 2022

  • Reviewed: 30 November 2022

    7.0
    Clean comfortable accommodations
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Toilet was broken and wouldn't flush, and some confusion about payment when we got there. Other than that it was a positive stay.

    Easy access and clean comfortable room.

    Stayed in November 2022

  • Reviewed: 4 November 2022

    5.0
    I'd like to stay tonight but I don't appreciate being charged when told wouldn't be. Front desk??
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The fact I booked a room free cancellation still got charged and when I went to church and waited a half hour with another guest nobody was at the desk note said return in few minutes....he waited longer than me. I waited half hour and left to find somewhere else to sleep.

    Price. Location.

    Stayed in November 2022

  • Reviewed: 10 October 2022

    7.0
    It was a good stay just a few minor issues.
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 6 nights
    • Submitted via mobile

    The floor was dirty. the door to the bathroom looked like it had been chewed up. housekeeping left the doors open to the rooms that needed to be clean and they kept slamming them on the lock on the inside so we were unable to sleep the next morning after being up all night.

    It was comfortable and in a location that is accessible to the highway.

    Stayed in October 2022

  • Reviewed: 6 October 2022

    5.0
    Passable
    • Leisure trip
    • Couple
    • King Suite with Jetted Tub - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    our spa tub didn’t work

    convenient to the wedding we attended

    Stayed in September 2022

  • Reviewed: 26 September 2022

    5.0
    Passable
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Walked in and the room smelled so strong of bleach. The mattress was so bad that when we got into bed you rolled to the middle of the bed. Don't know if the bed was broke or what but was a very uncomfortable night trying to sleep

    Staff was great and breakfast was awesome.

    Stayed in September 2022

  • Reviewed: 18 September 2022

    6.0
    marginal at best
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    $25 pet fee breakfast was marginal the floor of the room was filthy and the extra $100 deposit to make sure we didn’t smoke in the room which they were put back on our credit card when they felt like it and three pages of forms to fill out about the dog and smoking

    bed was clean and comfortable

    Stayed in September 2022

  • Reviewed: 29 August 2022

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 5 nights
    • Submitted via mobile

    Very dark in out of room, need more cleaning rooms

    Stayed in August 2022

  • Reviewed: 29 August 2022

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 5 nights
    • Submitted via mobile

    Employees presentation not good. They have no uniform and does not have OD with their names Cigarrerte odor in every place was unpleasant

    confortable bed, good refrigerator and microwave

    Stayed in August 2022

  • Reviewed: 8 August 2022

    7.0
    It was nice.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Everything was fine

    Clean

    Stayed in July 2022

  • Reviewed: 5 July 2022

    5.0
    Passable
    • With a pet
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    It wasn't very clean, the showerhead had mild on it that I had to clean off myself before I could use the shower which was pretty gross. Staff was never at the desk so you'd wait awhile for them to come and there was no bell to ring so you were just waiting. Pretty sure the evening employee was smoking weed in the bathroom.

    Location was right off the freeway

    Stayed in July 2022

  • Reviewed: 26 June 2022

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Queen Room - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I could have used a luggage cart...but then I wouldn’t have added so many steps on my pedometer.

    The check-in clerk was kind, helpful, and patient. The cleaning and breakfast staff were efficient and friendly. There’s a great Bar & Grill within easy walking distance.

    Stayed in June 2022

  • Reviewed: 20 June 2022

    5.0
    Older hotel not the nicest.
    • Couple
    • King Suite with Jetted Tub - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Was bit outdated. Older hotel. Musty hallway with dirty carpet. Hot water reversed plumbed in tub. Tub in room dingy / trim and cosmetics bit damaged.

    Over all cheaper than other hotels near by. Room had newer laminate floor wood planking. King suite had large walk in closet.

    Stayed in June 2022

  • Reviewed: 8 June 2022

    7.0
    great value
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    location

    best sausage and gravy free breakfast

    Stayed in May 2022

  • Reviewed: 1 June 2022

    5.0
    Good price, but you get what you pay for. Outdated and not the cleanest.
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night

    A bit outdated. King room had tile floor instead of carpet. Really needed a good deep clean in bathroom, attention to corners of the floor, I don't expect a lot for a cheap room, but super clean would be nice. And air conditioning unit was so-so, you could only turn it down to a certain temp, room felt muggy and a hint of smoker having been there recently.

    I liked the price. Very reasonable.

    Stayed in May 2022

Showing 1 – 25

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