10 South West Street, Indianapolis, IN 46204, United States
#13 of 151 hotels in Indianapolis
Guests' ChoiceBased on 850 hotel reviews
8.8Cleanliness
9.3
Comfort
9.4
Location
9.4
Facilities
9.2
Staff
9.2
Value for money
8.3
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End of dialog contentReviewed: 21 April 2024
Andrew
United StatesIt was crowded and traffic was congested, but that isn’t the hotel or the staff’s fault; merely many events happening at the same time.
The location, the staff was welcoming and kind, and the room was absolutely splendid. It was also close to a bunch of things, so nothing was too far away. Looking forward to next year.
Stayed in March 2024
Reviewed: 16 April 2024
Mario
United StatesExcellent facilities, clean, no funny smells, great concierge level access with breakfast, drinks, hors d’oeuvres. Staff is courteous and professional. Location is walking distance to pro sports venues, bars and restaurants.
Stayed in April 2024
Reviewed: 7 April 2024
Tina
United StatesWe used the valet parking service, which is overpriced. Although it was busy that day, it should not have taken 35 minutes to return my car. But the valet staff were nice and very professional.
I loved that the hotel is connected to Lucas Oil via a sky walk.
Stayed in April 2024
Reviewed: 7 April 2024
Connie
United StatesEverything was great. Staff and location was exceptional.
Stayed in April 2024
Reviewed: 7 April 2024
Ashley
United StatesWalking distance to the stadium
Stayed in April 2024
Reviewed: 6 April 2024
Brittany
United StatesThe valet was so booked up so we did have to park in the garage. Not a big deal though.
Location! We went for the Morgan Wallen concert. No need to walk outside or get an Uber. You can walk the skywalk all the way to Lucas Oil. Fantastic bar in the hotel, also a Starbucks.
Stayed in April 2024
Reviewed: 6 April 2024
Lisa
United Statesprice
The access to Lucas Oil Stadium for the event we were attending was the best.
Stayed in April 2024
Reviewed: 1 April 2024
Nyreeja
United StatesN/A
Location, room, clean, and comfortable
Stayed in March 2024
Reviewed: 1 April 2024
Jeff
United StatesHad a high floor view room. It was amazing.
Stayed in March 2024
Reviewed: 23 March 2024
Singogo
Côte d'IvoireInternet was slow
The staff, the facilities
Stayed in March 2024
Reviewed: 17 March 2024
Jill
United StatesThere wasn’t anything we didn’t like.
The property was inviting from the time you walked in. Lounge space and bar and just a nice open area for people to gather.
Stayed in March 2024
Reviewed: 14 March 2024
James
Ugandaeverything very nice
Stayed in March 2024
Reviewed: 26 February 2024
Theresa
United StatesThe parking was expensive .
The gym was fantastic. I will book again every time I visit Indy just for the gym.
Stayed in February 2024
Reviewed: 17 February 2024
Nathan
United StatesProbably time to begin replacing or repair furniture
Blazing check in. Thank you very
Stayed in February 2024
Reviewed: 15 February 2024
Heather
United StatesNothing
Everything
Stayed in February 2024
Reviewed: 14 February 2024
Alison
United StatesI have no complaints. I just like to give a heads up and ask for more pillows or bring one of your own if you like a more firm one. The ones provided are very soft.
The parking was easy there is a parking garage right on the property and easy to located where to park for quicker access to front desk. The staff will greet you and make sure you are taken care of as soon as you walk in and they’re friendly. We had booked a king room but were upgraded to a corner suite! The view was absolutely beautiful day and night. The room itself was very spacious and comfortable. During our time that we left the room, it was cleaned up a little and sheets were changed. Room service was easy to navigate online with QR code. We just ordered drinks and was delivered very quickly. There are two restaurants but we only tried out High Velocity. The staff are friendly and appetizers are delicious. The location of the hotel is perfect for downtown activities.
Stayed in February 2024
Reviewed: 28 January 2024
Angela
United Stateseveryone associated with your hotel was exceptional. it is the only hotel we will ever use in Indianapolis. thanks for a great visit
Stayed in January 2024
Reviewed: 26 January 2024
Sprague
United StatesThere wasn't anything we did not like.
Everything..very friendly staff and awesome room!
Stayed in January 2024
Reviewed: 19 January 2024
Altera
United StatesNothing
Proximity to the convention center
Stayed in January 2024
Reviewed: 19 January 2024
Altera
United StatesNothing!
Proximity to the convention center
Stayed in January 2024
Reviewed: 18 January 2024
Arieona
United StatesI had to park far for parking because I didn’t want to pay for valet which is the only option I believe they have. Which sucked a little because why do I not have a free parking option.
Loved the ambiance, the comfort the cleanliness and mostly the floor to ceiling windows was my favorite! The view is amazing.
Stayed in December 2023
Reviewed: 17 January 2024
Susan
United StatesVery expensive 0
Location to competition
Stayed in January 2024
Reviewed: 16 January 2024
Brooklyn
United StatesThe sheets, blankets, and pillows were the most uncomfortable, roughest things I’ve ever slept with.
The cleanliness, location, and friendly staff.
Stayed in January 2024
Reviewed: 16 January 2024
Michelle
United StatesMy room was skipped the day for housekeeping. I had to call 3 times to get extra towels. Took hours to get them.
Stayed in January 2024
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