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  5. Reviews of Kohl's Ranch Lodge

Reviews of Kohl's Ranch Lodge This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

202 South Kohl's Ranch Lodge Road, Payson, AZ 85541, United States of America

#4 of 31 hotels in Payson

Guests' Choice

Review Score

Based on 651 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.2

  • Location

    9.4

  • Facilities

    9.0

  • Staff

    9.2

  • Value for money

    8.8

  • Free WiFi

    6.2

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 25, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    Second time we’ve stayed here love the location and that you are in nature. Lots to do on the property and the views are beautiful

    Stayed in April 2024

  • Reviewed: April 23, 2024

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Standard Studio
    • Stayed 1 night

    ac was noisy

    very nice looking property , farther then I thought from Payson but ok

    Stayed in March 2024

  • Reviewed: April 22, 2024

    10
    Amazing scenery
    • Leisure trip
    • Couple
    • Studio
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing it was perfect..

    Everything ✅

    Stayed in April 2024

  • Reviewed: April 22, 2024

    10
    Exceptional
    • Family with young children
    • Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    My bed was a little to firm. But I'm sure if I would have told them they would have fixed that

    All the staff was really friendly. Let's start with Todd he helped us alot. He told us all the good places to go and see. Told us about the amazing creek. It was really nice to chat with him. He took time to make sure we was OK every day. Then the other staff member was the bartender that worked all day Friday and Saturday I did not get her name. But she was also amazing as soon as we entered the salon she already knew our drinks and had them with in seconds. She was really friendly even though it was packed.she was on top of her job. Oh and house keeping was really friendly too. I've never been some where we're it seemed like they all loved their job So it made it a very nice stay. We will be going again this time we will be taking our family.

    Stayed in April 2024

  • Reviewed: April 17, 2024

    9.0
    We only stayed overnight but it was well worth the short detour to stay in such a lovely place surrounded by forest. Our
    • Leisure trip
    • Couple
    • Studio
    • Stayed 1 night
    • Submitted from a mobile device

    Must bring your own food. Restaurant is not open Monday and Tuesday. Would be good to know at the time of booking.

    Quality, peaceful, relaxing

    Stayed in April 2024

  • Reviewed: April 15, 2024

    9.0
    We have a lovely evening.
    • Leisure trip
    • Couple
    • Studio
    • Stayed 1 night
    • Submitted from a mobile device

    The AC was so loud it sounded like a plane landing every time it went on. Not much sleep even though the bed was very comfy.

    It’s such a beautiful spot!

    Stayed in April 2024

  • Reviewed: April 13, 2024

    9.0
    Beautiful location, looking forward to returning
    • Leisure trip
    • Couple
    • Studio
    • Stayed 1 night

    No suggestions!

    We were only there one night as we were crossing the state to get back home, so it was both a convenient place to stop and a chance to see what it was like. We were very favorably impressed and are looking forward to a return. We were just in a studio - next time I'd love to have one of the creekside cabins even though it's a lot bigger than what we need. Beautiful location. The restaurant for dinner was nice as well. We were on our own for breakfast (and were suitably informed, so no issue), but we simply picked up a couple of things in Payson on the way in and were fine.

    Stayed in April 2024

  • Reviewed: April 8, 2024

    10
    Excellent!
    • Leisure trip
    • Couple
    • Studio
    • Stayed 1 night
    • Submitted from a mobile device

    We didn’t have breakfast

    Stayed in April 2024

  • Reviewed: April 8, 2024

    9.0
    The place has everything you need for a nice vacation
    • Leisure trip
    • Couple
    • Studio
    • Stayed 1 night
    • Submitted from a mobile device

    There is not grocery store nearby

    Nice, relaxing and quiet place.

    Stayed in April 2024

  • Reviewed: March 31, 2024

    10
    Quick overnight stay to hike nearby. It was perfect and look forward to staying longer next time.
    • Leisure trip
    • Couple
    • Studio
    • Stayed 1 night
    • Submitted from a mobile device

    Beautiful lodge, with clean rooms and great staff.

    Stayed in March 2024

  • Reviewed: March 28, 2024

    10
    A wonderful romantic get away in the mountains
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 1 night

    Nothing, It was absolutely beautiful and my family and I will be coming again

    Not applicable

    Stayed in February 2024

  • Reviewed: March 23, 2024

    10
    Perfect. Exceeded all expectations.
    • Leisure trip
    • Solo traveler
    • Studio
    • Stayed 2 nights

    The friendliness and helpfulness of the staff. They cared about and did all they could to ensure my stay was amazing. The room had everything I needed and more. The facilities and restaurant were perfect. The atmosphere was both relaxing and exciting.

    Stayed in March 2024

  • Reviewed: March 22, 2024

    10
    We loved staying here, but it was short. Hoping to stay again!
    • Business trip
    • Couple
    • Standard Studio
    • Stayed 1 night
    • Submitted from a mobile device

    $200 deposit for incidentals

    So many wonderful amenities!

    Stayed in March 2024

  • Reviewed: March 21, 2024

    10
    A wonderful place to stay, but choose the type of room/accommodation carefully...lots of options
    • Leisure trip
    • Group
    • One-Bedroom Suite
    • Stayed 3 nights

    I wish they served a breakfast. There is excellent coffee in the Lodge available 24 hours, but no food early in the day. Since the cabins have kitchens, you can stock your own breakfast, of course, but if you prefer to eat out, the restaurants are in Payson., a 20 minute drive. They do have the Country BBQ at the Lodge, but that seemed to have odd hours for us.

    The room we had initially been given was not suitable for us, so Heather at the front desk was able to accommodate our needs with a wonderful option. She was over the top helpful, and the new cabin exceeded our expectations. We had a wonderful time there. The location is wonderful for being outdoors and hiking. The cabins are situated right on Tonto Creek which was lovely. It is a great place for families and couple alike. It is also dog friendly.

    Stayed in March 2024

  • Reviewed: March 17, 2024

    10
    It was a wonderful experience and look forward to our next visit !
    • Leisure trip
    • Family with young children
    • Standard Studio
    • Stayed 1 night
    • Submitted from a mobile device

    The front desk host was very accommodating and welcoming! The amenities were great and lots of fun outdoor activities for me and my 8 yr old son.

    Stayed in March 2024

  • Reviewed: March 14, 2024

    10
    Excellent and relaxing place close to nature. Truly outstanding place.
    • Leisure trip
    • Couple
    • Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    Everything was great. If I have to nitpick, I’d say the bathroom fan was a bit noisy.

    Very nice area next to the creek, beautiful place. Suite was great with all the kitchen equipment and utensils to cook your own food. Bed and pillows very comfortable. Very clean. The outdoor area is so relaxing, we enjoyed our walks and loved playing the giant chess game. Even the pool and spa were relaxing and enjoyable in March. Outstanding quiet place by the ponderosa trees.

    Stayed in March 2024

  • Reviewed: March 11, 2024

    10
    Stay was very nice as it is each time we visit. Looking forward going back in the near future.
    • Leisure trip
    • Couple
    • One-Bedroom Suite
    • Stayed 2 nights

    The oven could use cleaning and a few dishes seemed to be missing. Oh and could use a new corkscrew for my wife's birthday wine. But none of these things hindered the fun we had at Kohl's Ranch.

    We requested a certain room from the previous year for my wife's birthday and the staff accommodated us with the room we requested and a smile at check-in. The room was spacious, clean, full kitchen, fireplace, and a nice patio over looking the creek. We didn't eat in the restaurant this visit, but in the past the pizza was very good. Surprised that the pool was heated and they had a nice hot tub.

    Stayed in March 2024

  • Reviewed: February 23, 2024

    9.0
    Loved the location and the pool and hot tub. Beautiful spot.
    • Leisure trip
    • Couple
    • Studio
    • Stayed 1 night
    • Submitted from a mobile device

    Too bad the restaurant isn’t open for breakfast.

    A beautiful location, comfortable clean room and friendly staff. Loved having a kitchen with a fridge.

    Stayed in February 2024

  • Reviewed: February 17, 2024

    9.0
    Ok
    • Leisure trip
    • Couple
    • Studio
    • Stayed 1 night
    • Submitted from a mobile device

    Had to keep sink and bathroom water on a trickle all night so that pipes would not freeze. Kitchen sink was right by my bed. This kept me awake and made me keep running to the bathroom. Also couldn’t change the room temperature Had to stay at 72 and it was warm.

    Nice, quiet location. Restaurant and bar on site. We traveled 10 hours so not having to leave to get food was a plus.

    Stayed in February 2024

  • Reviewed: February 14, 2024

    10
    Very comfortable and quiet, with an exceptionally friendly and helpful staff.
    • Leisure trip
    • Solo traveler
    • Standard Studio
    • Stayed 1 night

    People who travel here need to understand the limitations of the ranch's remote location. During the winter, the restaurant's hours are limited and so I was prepared with snacks that I could prepare in the well equipped room (toaster, coffee-maker, refrigerator, microwave. Rooms are also available with cook tops if you ask.

    The property is up front about the fact that their internet signal is often compromised in their remote location. When I explained that I needed to conduct an early morning Zoom meeting, they directed me to the loft above the lobby, where the signal is the best. I appreciated their understanding and guidance.

    Stayed in February 2024

  • Reviewed: February 12, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Studio
    • Stayed 1 night
    • Submitted from a mobile device

    The rooms were clean, comfortable and spacious. The heated pool and hot tub were fantastic.

    Stayed in January 2024

  • Reviewed: February 5, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Studio
    • Stayed 3 nights
    • Submitted from a mobile device

    Bed was extremely hard to sleep on.

    Nice room with full kitchenette and fully stocked with pots pans utensils and everything needed for the kitchen.

    Stayed in January 2024

  • Reviewed: February 5, 2024

    10
    Must see
    • Leisure trip
    • Family with young children
    • Standard Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    The restaurant hours are very weird.

    It was so nice and cozy. Everyone was so friendly. We were celebrating a very special day and they were able to upgrade our room for a very fair price.

    Stayed in February 2024

  • Reviewed: January 29, 2024

    9.0
    Beautiful getaway spot. Gorgeous hiking areas VERY close by. Spotless rooms.
    • Leisure trip
    • Couple
    • Studio
    • Stayed 2 nights

    There is a huge beautiful woodburning Fireplace in the Lobby but it was not lit. There is a posted note near fireplace asking you to ask a member of staff to light it. When I asked staff they told me they don't light it until 7PM (the Bar/Restaurant closes at 8PM and Lodge activities close at 10PM) It was NEVER lit BOTH nights that we stayed on Friday or Saturday.

    The rooms were VERY clean!!! The housekeeping staff was super friendly and accommodating.

    Stayed in January 2024

Showing 1 - 25

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