202 South Kohl's Ranch Lodge Road, Payson, AZ 85541, United States of America
#4 of 31 hotels in Payson
Guests' ChoiceBased on 651 hotel reviews
8.8Cleanliness
9.2
Comfort
9.2
Location
9.4
Facilities
9.0
Staff
9.2
Value for money
8.8
Free WiFi
6.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 25, 2024
Cynthia
United States of AmericaSecond time we’ve stayed here love the location and that you are in nature. Lots to do on the property and the views are beautiful
Stayed in April 2024
Reviewed: April 23, 2024
Jon
United States of Americaac was noisy
very nice looking property , farther then I thought from Payson but ok
Stayed in March 2024
Reviewed: April 22, 2024
David
United States of AmericaNothing it was perfect..
Everything ✅
Stayed in April 2024
Reviewed: April 22, 2024
Brandy
United States of AmericaMy bed was a little to firm. But I'm sure if I would have told them they would have fixed that
All the staff was really friendly. Let's start with Todd he helped us alot. He told us all the good places to go and see. Told us about the amazing creek. It was really nice to chat with him. He took time to make sure we was OK every day. Then the other staff member was the bartender that worked all day Friday and Saturday I did not get her name. But she was also amazing as soon as we entered the salon she already knew our drinks and had them with in seconds. She was really friendly even though it was packed.she was on top of her job. Oh and house keeping was really friendly too. I've never been some where we're it seemed like they all loved their job So it made it a very nice stay. We will be going again this time we will be taking our family.
Stayed in April 2024
Reviewed: April 17, 2024
Joanne
AustraliaMust bring your own food. Restaurant is not open Monday and Tuesday. Would be good to know at the time of booking.
Quality, peaceful, relaxing
Stayed in April 2024
Reviewed: April 15, 2024
Marie
United States of AmericaThe AC was so loud it sounded like a plane landing every time it went on. Not much sleep even though the bed was very comfy.
It’s such a beautiful spot!
Stayed in April 2024
Reviewed: April 13, 2024
Liza
United States of AmericaNo suggestions!
We were only there one night as we were crossing the state to get back home, so it was both a convenient place to stop and a chance to see what it was like. We were very favorably impressed and are looking forward to a return. We were just in a studio - next time I'd love to have one of the creekside cabins even though it's a lot bigger than what we need. Beautiful location. The restaurant for dinner was nice as well. We were on our own for breakfast (and were suitably informed, so no issue), but we simply picked up a couple of things in Payson on the way in and were fine.
Stayed in April 2024
Reviewed: April 8, 2024
Lance
United States of AmericaWe didn’t have breakfast
Stayed in April 2024
Reviewed: April 8, 2024
Pavlina
United States of AmericaThere is not grocery store nearby
Nice, relaxing and quiet place.
Stayed in April 2024
Reviewed: March 31, 2024
Cheryl
United States of AmericaBeautiful lodge, with clean rooms and great staff.
Stayed in March 2024
Reviewed: March 28, 2024
Baymay
United States of AmericaNothing, It was absolutely beautiful and my family and I will be coming again
Not applicable
Stayed in February 2024
Reviewed: March 23, 2024
James
United States of AmericaThe friendliness and helpfulness of the staff. They cared about and did all they could to ensure my stay was amazing. The room had everything I needed and more. The facilities and restaurant were perfect. The atmosphere was both relaxing and exciting.
Stayed in March 2024
Reviewed: March 22, 2024
Julia
United States of America$200 deposit for incidentals
So many wonderful amenities!
Stayed in March 2024
Reviewed: March 21, 2024
Tracy
United States of AmericaI wish they served a breakfast. There is excellent coffee in the Lodge available 24 hours, but no food early in the day. Since the cabins have kitchens, you can stock your own breakfast, of course, but if you prefer to eat out, the restaurants are in Payson., a 20 minute drive. They do have the Country BBQ at the Lodge, but that seemed to have odd hours for us.
The room we had initially been given was not suitable for us, so Heather at the front desk was able to accommodate our needs with a wonderful option. She was over the top helpful, and the new cabin exceeded our expectations. We had a wonderful time there. The location is wonderful for being outdoors and hiking. The cabins are situated right on Tonto Creek which was lovely. It is a great place for families and couple alike. It is also dog friendly.
Stayed in March 2024
Reviewed: March 17, 2024
Tiffany
United States of AmericaThe front desk host was very accommodating and welcoming! The amenities were great and lots of fun outdoor activities for me and my 8 yr old son.
Stayed in March 2024
Reviewed: March 14, 2024
Carolina
United States of AmericaEverything was great. If I have to nitpick, I’d say the bathroom fan was a bit noisy.
Very nice area next to the creek, beautiful place. Suite was great with all the kitchen equipment and utensils to cook your own food. Bed and pillows very comfortable. Very clean. The outdoor area is so relaxing, we enjoyed our walks and loved playing the giant chess game. Even the pool and spa were relaxing and enjoyable in March. Outstanding quiet place by the ponderosa trees.
Stayed in March 2024
Reviewed: March 11, 2024
Howard
United States of AmericaThe oven could use cleaning and a few dishes seemed to be missing. Oh and could use a new corkscrew for my wife's birthday wine. But none of these things hindered the fun we had at Kohl's Ranch.
We requested a certain room from the previous year for my wife's birthday and the staff accommodated us with the room we requested and a smile at check-in. The room was spacious, clean, full kitchen, fireplace, and a nice patio over looking the creek. We didn't eat in the restaurant this visit, but in the past the pizza was very good. Surprised that the pool was heated and they had a nice hot tub.
Stayed in March 2024
Reviewed: February 23, 2024
Catherine
CanadaToo bad the restaurant isn’t open for breakfast.
A beautiful location, comfortable clean room and friendly staff. Loved having a kitchen with a fridge.
Stayed in February 2024
Reviewed: February 17, 2024
Janet
United States of AmericaHad to keep sink and bathroom water on a trickle all night so that pipes would not freeze. Kitchen sink was right by my bed. This kept me awake and made me keep running to the bathroom. Also couldn’t change the room temperature Had to stay at 72 and it was warm.
Nice, quiet location. Restaurant and bar on site. We traveled 10 hours so not having to leave to get food was a plus.
Stayed in February 2024
Reviewed: February 14, 2024
David
United States of AmericaPeople who travel here need to understand the limitations of the ranch's remote location. During the winter, the restaurant's hours are limited and so I was prepared with snacks that I could prepare in the well equipped room (toaster, coffee-maker, refrigerator, microwave. Rooms are also available with cook tops if you ask.
The property is up front about the fact that their internet signal is often compromised in their remote location. When I explained that I needed to conduct an early morning Zoom meeting, they directed me to the loft above the lobby, where the signal is the best. I appreciated their understanding and guidance.
Stayed in February 2024
Reviewed: February 12, 2024
Thomas
United States of AmericaThe rooms were clean, comfortable and spacious. The heated pool and hot tub were fantastic.
Stayed in January 2024
Reviewed: February 5, 2024
Larry
United States of AmericaBed was extremely hard to sleep on.
Nice room with full kitchenette and fully stocked with pots pans utensils and everything needed for the kitchen.
Stayed in January 2024
Reviewed: February 5, 2024
Rebecca
United States of AmericaThe restaurant hours are very weird.
It was so nice and cozy. Everyone was so friendly. We were celebrating a very special day and they were able to upgrade our room for a very fair price.
Stayed in February 2024
Reviewed: January 29, 2024
Lori
United States of AmericaThere is a huge beautiful woodburning Fireplace in the Lobby but it was not lit. There is a posted note near fireplace asking you to ask a member of staff to light it. When I asked staff they told me they don't light it until 7PM (the Bar/Restaurant closes at 8PM and Lodge activities close at 10PM) It was NEVER lit BOTH nights that we stayed on Friday or Saturday.
The rooms were VERY clean!!! The housekeeping staff was super friendly and accommodating.
Stayed in January 2024
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