Skip to main content
  1. Hotel reviews homepage
  2. USA hotel reviews
  3. Louisiana hotel reviews
  4. New Orleans hotel reviews
  5. Reviews of The Lafayette by LuxUrban, Trademark Collection by Wyndham

Reviews of The Lafayette by LuxUrban, Trademark Collection by Wyndham 3 stars

600 Saint Charles Avenue, Arts- Warehouse District, New Orleans, LA 70130, United States

#92 of 168 hotels in New Orleans

Guests' Choice

Review score

Based on 451 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.7

  • Location

    9.0

  • Facilities

    8.1

  • Staff

    9.0

  • Value for money

    8.3

  • Free WiFi

    7.6

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 12 April 2024

    9.0
    Excellent location for visiting New Orleans.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 6 nights

    The rooms needed some updating. The main electrical outlet had two bad plugs out of four. The staff would sometimes not leave soap or right number of towels. The bar soap was only good for two days. We purchased our own bar soap.

    Prime location between French Quarter and the National WW2 Museum. Very close to street car stops going west or east. Staff was very friendly.

    Stayed in April 2024

  • Reviewed: 17 March 2024

    8.0
    Would stay there again
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Shower sprays everywhere and can make a mess. Never could get the TV to work. Constantly streaming.

    Awesome staff especially Kevin ! Liked the decor.

    Stayed in March 2024

  • Reviewed: 5 March 2024

    7.0
    Hotel has issues, but it works.
    • Business trip
    • Solo traveller
    • King Room with Balcony
    • Stayed 5 nights
    • Submitted via mobile

    It's owned by Wyndham, so you can expect a generally lower quality hotel. I had a balcony room but I couldn't actually access the balcony. Some fixtures were rusty, there are no robes, showers are cold, I had to request soap for the room, etc. The biggest issue is they charged my card the full amount of stay some ~6 months in advance; I've never had a hotel do that before.

    I like the old fawlty towers vibe and the location is great.

    Stayed in February 2024

  • Reviewed: 26 February 2024

    8.0
    A great introduction on my entry to the US. Great hospitality
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    I liked everything

    Easygoing staff, easy to approach, walkable distance to French Quarter, not far by tram to Garden District, on the Mardi Gras route, restaurant next door, value for money

    Stayed in January 2024

  • Reviewed: 8 February 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Suite with King or Queen Bed
    • Stayed 3 nights
    • Submitted via mobile

    The bath towels

    Stayed in February 2024

  • Reviewed: 5 February 2024

    9.0
    Nice historical Hotel.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    The TV wouldn't change channels had to watch the weather Channel for first night, til we called and they fixed it.

    We thought our friends were on the same floor. But I probably just didn't read all the information..all worked out.

    Stayed in January 2024

  • Reviewed: 26 January 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Microwave could be in the room

    Stayed in December 2023

  • Reviewed: 26 January 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    There was limited lighting in the room. Heat could not be controlled in the room.

    Stayed in January 2024

  • Reviewed: 30 December 2023

    7.0
    Cable was out and staff nit very concerned about correcting problem. Needs some updating snd painting.
    • Leisure trip
    • Couple
    • King Room with Balcony - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Lobby are too small and no amenities

    Location

    Stayed in December 2023

  • Reviewed: 27 December 2023

    8.0
    It’s a great location; just needs more amenities
    • Leisure trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Needs more coffee in room, hot water was inconsistent and there is no food service, pool or jacuzzi

    Location, room size and staff

    Stayed in December 2023

  • Reviewed: 24 December 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Suite with King or Queen Bed
    • Stayed 4 nights
    • Submitted via mobile

    Restaurant wasn't available on site and vending machines were extremely expensive.

    Location was excellent.

    Stayed in November 2023

  • Reviewed: 20 December 2023

    9.0
    The Lafayette's friendly staff and comfortable rooms made my stay great!
    • Business trip
    • Solo traveller
    • King Suite - Non-Smoking
    • Stayed 5 nights

    The water in the shower could have been a bit warmer, and the wifi wasn't very fast.

    I arrived at the Lafayette after a long journey, quite a bit before check-in time. Despite that, the staff found me a free room, and allowed me to check-in very early! The room itself was also spacious and comfortable.

    Stayed in December 2023

  • Reviewed: 20 December 2023

    8.0
    Very good
    • Business trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 8 nights

    Showers were just warm but not hot.

    Nice room & staff. There's a printer and computer that customers can use for free.

    Stayed in December 2023

  • Reviewed: 14 December 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Room could not be warmed sufficiently. Shower water was tepid, except at 6:00 a.m.

    Location near railway station, supermarket and Canal Street. Nice classic old interior.

    Stayed in December 2023

  • Reviewed: 10 December 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Older and smaller rooms.

    Nice room. Bellman Chris was amazing and both desk ladies were incredibly kind.

    Stayed in December 2023

  • Reviewed: 9 December 2023

    9.0
    great bang for the buck
    • Leisure trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 1 night

    TV's were out dated

    room was excellent great bed

    Stayed in December 2023

  • Reviewed: 5 December 2023

    8.0
    Great stay... stormy weather Saturday but tv was out all weekend
    • Leisure trip
    • Couple
    • Suite with King or Queen Bed
    • Stayed 3 nights
    • Submitted via mobile

    Tv didn't work

    Location

    Stayed in December 2023

  • Reviewed: 2 December 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Suite with King or Queen Bed
    • Stayed 5 nights
    • Submitted via mobile

    The air conditioning units were noisy which mad sleeping difficult. We asked to be changed to a quieter room and we're given a room two floors up in exactly the same part of the building, which was just as noisy.

    Great location, great customer service. We arrived on Thanksgiving evening, Denise went above and beyond to find us a place for dinner as no one near was serving food. In the end she organised pizza to be delivered and it was delicious!!!

    Stayed in November 2023

  • Reviewed: 21 November 2023

    8.0
    A good place to stay with some fantastic staff.
    • Leisure trip
    • Family with young children
    • Suite with King or Queen Bed
    • Stayed 3 nights

    The motel was in need of wheelchair friendly parking. It was not well situated for people in a wheelchair.

    The front counter worker Deniese and the afer hours door/security person Anthony were amazing. The customer service from these 2 individuals was way above standards

    Stayed in October 2023

  • Reviewed: 15 November 2023

    9.0
    Would definitely book here again
    • Leisure trip
    • People with friends
    • King Room with Balcony
    • Stayed 5 nights
    • Submitted via mobile

    Clean, great location, great staff

    Stayed in November 2023

  • Reviewed: 14 November 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Suite
    • Stayed 4 nights

    Could walk to all attractions

    Stayed in October 2023

  • Reviewed: 7 November 2023

    8.0
    Mostly enjoyable place
    • Leisure trip
    • Group
    • Standard Double Room with Two Double Beds
    • Stayed 3 nights
    • Submitted via mobile

    Hot water in shower lasted about 2 mins. Our shower didn’t drain. So u had to shower fast on both accounts

    15 min walk to the French Quarter and Stadium. Kevin was amazing taking time out of his day to assist us with ANYTHING.

    Stayed in November 2023

  • Reviewed: 6 November 2023

    7.0
    Good location for exploring New Orleans
    • Leisure trip
    • Couple
    • Standard Room with King or Queen Bed
    • Stayed 3 nights

    The fan in the room was quite noisy and it was not clear how to adjust the temperature. The bathroom was also a little dated.

    The hotel is located in the Warehouse District - a good location for accessing many parts of New Orleans on foot - including the WWII museum (5 min walk), Canal Street, Bourbon Street, the water front and the French Quarter (20 min walk). There are also some nice restaurants nearby for dinner and lunch.

    Stayed in October 2023

  • Reviewed: 2 November 2023

    9.0
    Updated rooms at a nice location
    • Leisure trip
    • Group
    • Standard Double Room with Two Double Beds
    • Stayed 5 nights
    • Submitted via mobile

    We were greeted by extremely friendly and helpful host to start our stay. Updated and spacious rooms are kept very tidy. And we were able to store our luggage with the hotel until our late afternoon departure. Location is a quick walk to the French Quarter but far enough away to have a quiet night’s sleep.

    Stayed in November 2023

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!

Guests also reviewed these properties: