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Reviews of La Copa Hotel 2 stars

2000 South 10th Street, McAllen, TX 78503, USA

#25 of 37 hotels in McAllen

Guests' Choice

Review score

Based on 169 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8

  • Comfort

    7.9

  • Location

    9.3

  • Facilities

    7.8

  • Staff

    8.3

  • Value for money

    7.7

  • Free WiFi

    8.1

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Showing 1 - 40

  • Reviewed: 25 July 2018

    9.6
    Nice location
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    More salty things in the breakfast would be highly appreciated :)

    Next to La Plaza Mall and the airport and also not far away from the bus station. Big pool to relax and breakfast included every morning.

    Stayed in July 2018

  • Reviewed: 20 June 2018

    9.6
    Everything!
    • People with friends
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Only the bathroom had a little used marks on them no biggie.

    Everything! Great stay, pleasant staff, cheap prices great looking pool! Even extended my stay

    Stayed in June 2018

  • Reviewed: 27 June 2017

    3.3
    Don't stay here
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Hotel

    Hotel room stuffy hot and smelled moldy. Air conditioner took too long cool. Had to go around building to get to swimming pool. Only thing good about breakfast was the toast

    Stayed in June 2017

  • Reviewed: 1 October 2018

    9.6
    It was very clean good location.
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    It was very clean good location.

    Stayed in September 2018

  • Reviewed: 25 July 2018

    10
    Location.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    Location.

    Stayed in July 2018

  • Reviewed: 17 July 2018

    10
    Great Saturday relaxing in the nice pool
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    That I could not stay longer

    Everything was nice

    Stayed in July 2018

  • Reviewed: 2 July 2018

    5.0
    Only pool
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Not really staff working after 6pm

    Only pool

    Stayed in July 2018

  • Reviewed: 21 June 2018

    10
    Confortable
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Breakfast end to early

    Swiming pool. And zumba clases

    Stayed in June 2018

  • Reviewed: 15 August 2017

    8.8
    Happy customer
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    Liked everything about property

    Very good location

    Stayed in August 2017

  • Reviewed: 31 July 2017

    3.8
    Stay somewhere else
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast drastically needs improvement. Bathroom also needs to be updated.

    Free parking

    Stayed in July 2017

  • Reviewed: 30 July 2017

    10
    What a nice surprise!!! to have all expectations met!
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 2 nights

    There was not one thing that I could complain about.

    I liked that the bed and bedding were so nice and clean.

    Stayed in July 2017

  • Reviewed: 15 April 2017

    7.5
    Everything was great.
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 2 nights

    Everything was great...

    Stayed in March 2017

  • Reviewed: 28 March 2017

    7.5
    Fairly quite location, bed comfy, easy access, good...
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nothing I can think of

    Fairly quite location, bed comfy, easy access, good breakfast

    Stayed in March 2017

  • Reviewed: 27 March 2017

    7.1
    Value for your money, close to mall
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 3 nights

    Able to park immediately in front of room door

    Stayed in March 2017

  • Reviewed: 23 March 2017

    10
    Great experience
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    My breakfast had a hair in it biscuit was hard

    The pool

    Stayed in March 2017

  • Reviewed: 18 March 2017

    7.5
    Verte good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Verte good

    Stayed in March 2017

  • Reviewed: 7 March 2017

    7.9
    Can't wait to get in the pool...
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The room cold of been a LoL bigger.

    Like the fact that I could get a later check out.

    Stayed in March 2017

  • Reviewed: 5 January 2017

    5.8
    Bed were very comfy and location is great if you want to...
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    The staff was rude and breakfast was very poor.

    Bed were very comfy and location is great if you want to shop at the mall

    Stayed in December 2016

  • Reviewed: 26 November 2016

    7.1
    over all stay was great. perfect location if you like shopping at the outlets.
    • With a pet
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    No coffee maker in room. Come on every hotel room has a coffee maker.

    Hot breakfast made to order

    Stayed in November 2016

  • Reviewed: 25 October 2016

    8.3
    good stay
    • Business trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    the view of the bank wall

    Stayed in September 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 4 May 2016

    7.1
    Our air conditioning broke and we needed to get to a hotel...
    • Family with young children

    There were a few bedbugs and 2 flying insects in the air we killed with Lysol.

    Our air conditioning broke and we needed to get to a hotel fast because I have a 1 yo grandbaby that was getting very flushed from the heat. I called several pricy hotels and thought they were way overpriced for a Sun night and there was only 3 cars in the parking lot. Your hotel had quite a few cars in the parking lot so I tried it and I'm glad we did. It was in a good location, good price, and the pillows were comfortable, As far as the mattresses, I've had worse so overall it was worth it. I liked how they had someone there to cook the waffles for you at breakfast. Just that little touch helps especially when you want to sleep a little longer and your 11 yo is begging you to get up at the strike of 7am to make him a waffle downstairs. Thank you for that,,,,,I have traveled for years and have stayed at MANY hotels and this was a good one. Try very hard to keep those bedbugs out and your business will do well. ALL rooms should be sprayed with Lysol before and after beds are made and the patrons won't find one bed bug. Kills them instantly.

  • Reviewed: 1 October 2015

    7.5
    Location, the free breakfast was enough for us (coffee,...
    • Leisure trip
    • Family with young children

    The beds smells dusty and the carpet also didn't felt clean. They charged us 20$ for the early check in (although the hotel was empty that day) but at least they didn't charge us for the late check out

    Location, the free breakfast was enough for us (coffee, cornflakes, waffles, yogurts and fruits)

  • Reviewed: 19 May 2015

    9.6
    The location is awesome due to the fact that is next to the...
    • Leisure trip
    • Group

    The breakfast is not bad but is the typical american breakfast (waffles, marmalade, coffee, tee, butter, cereal) Is not bad at all is just that after 2 or 3 days you get bored of the same stuff, they should have some cheese and maybe ham for people like me who prefer to have something else than sweet stuff in the morning, it is a breakfast full of calories!

    The location is awesome due to the fact that is next to the mall and very close to the airport. the beds are very comfortable, it's very clean and the staff are very friendly. excellent choice!

  • Reviewed: 9 March 2015

    5.0
    I didn't like the fact that I paid for a 3 star motel...
    • Leisure trip
    • Couple

    The room was much smaller than the picture on their website.

    I didn't like the fact that I paid for a 3 star motel and only got one. This is an old Holiday Inn property. Worn out.

  • Reviewed: 3 May 2016

    7.5
    Near the mall you can walk a few meters and if you get tired...
    • Leisure trip
    • Family with older children

    Near the mall you can walk a few meters and if you get tired o don't want to carry all the bags just come back to the hotel and leave everything.

  • Reviewed: 3 May 2016

    10
    The bed was like a cloud, the swimming pool is nice too.
    • Leisure trip
    • Family with young children

    The bed was like a cloud, the swimming pool is nice too.

  • Reviewed: 11 March 2016

    3.8
    there were no eggs, at least there was something to have
    • Leisure trip
    • Couple

    room cleanliness, room appearance need for serious upgrades.

    there were no eggs, at least there was something to have

  • Reviewed: 14 September 2015

    8.3
    The hotel is remodeling and the noise make me crazy
    • Leisure trip
    • Group

    The hotel is remodeling and the noise make me crazy

  • Reviewed: 19 August 2015

    7.5
    We enjoyed sitting by the pool under a crescent moon.
    • Leisure trip
    • Couple

    We enjoyed sitting by the pool under a crescent moon.

  • Reviewed: 8 August 2015

    10
    the simming pool
    • Leisure trip
    • Family with older children

    the simming pool

  • Reviewed: 6 April 2015

    4.2
    Location
    • Leisure trip
    • Family with older children

    Worst room ever have

    Location

  • Reviewed: 29 March 2015

    5.4
    Handy for Rio grande
    • Leisure trip
    • Couple

    Jerry built, dirty room

    Handy for Rio grande

  • Reviewed: 8 March 2015

    10
    Everything is walking distance and customer service was...
    • Family with older children

    I could not find anything wrong I liked everything

    Everything is walking distance and customer service was excellent

  • Reviewed: 4 February 2015

    9.2
    Is near to the mall and very clean rooms
    • Leisure trip
    • Couple

    The pool is not heated the water was freezing!!!

    Is near to the mall and very clean rooms

  • Reviewed: 3 February 2015

    9.6
    Easy check in.
    • Leisure trip
    • Group

    Need clarification or map to show how to get to breakfast from back rooms.

    Easy check in. Friendly staff. Breakfast was fast and good.

  • Reviewed: 26 January 2015

    7.9
    The zone
    • Leisure trip
    • Family with older children

    The breakfast

    The zone

  • Reviewed: 25 January 2015

    7.5
    The bed was the best
    • Business trip
    • Family with young children

    The location for parking

    The bed was the best

  • Reviewed: 16 January 2015

    10
    The hotel is right in front of the mall
    • Leisure trip
    • Couple

    The hotel is right in front of the mall

  • Reviewed: 7 January 2015

    8.8
    Location, the mall just one step ahead.
    • Leisure trip
    • Couple

    Nothing, just minor maintennance details which would be nice if they were repaired.

    Location, the mall just one step ahead. Fast check out; the pool.

  • Reviewed: 3 January 2015

    10
    great service!
    • Family with older children

    great service! Thanks

There are also 13 reviews without text. These impact the overall review score.

Showing 1 - 40

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