14 Regency Parkway, Pontoon Beach, IL 62040, United States
#2 of 5 hotels in Pontoon Beach
Guests' ChoiceBased on 200 hotel reviews
7.3Cleanliness
7.7
Comfort
7.7
Location
7.9
Facilities
7.4
Staff
8.4
Value for money
7.5
Free WiFi
8.3
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End of dialog contentReviewed: 16 April 2024
Valerie
United StatesThe breakfast was the same every day. And sometimes cold. The rooms I wouldn't say were dirty but could have been cleaned better. Ants. The pool is boring. No hot tub. And sucks that coffee was not available at any time. Only during breakfast hours.
Everyone was nice.
Stayed in March 2024
Reviewed: 11 April 2024
Kraft
United StatesShower in bad condition and mattress old and worn
Lobby, decor and breakfast waffles all awesome!
Stayed in April 2024
Reviewed: 8 April 2024
Mike
United Statesshower faucet was too low
breakfast, pool
Stayed in April 2024
Reviewed: 1 April 2024
Luis
United StatesThe rooms sheats were dirty and room was not that clean. I expected a lot more better in regards to cleanest. I had to ask for another room which they did provided but sheets where still dirty
Breakfast was good. Just didn't appreciate the employee constantly checking like if you didn't pay for it. Coffee suck.
Stayed in March 2024
Reviewed: 20 March 2024
Helms
United StatesToilet kept running. Had to take the top off to shut it off. I also did not like that we had to pay $100 cash deposit to ensure we did not trash the room. I understand your policy but still didn't like it.
Pillows and the bed were comfortable. The room was clean, and the heater worked well.
Stayed in March 2024
Reviewed: 26 November 2023
Etxtnt
United StatesClogged drains and 1 rude front desk that wanted me to bring all dirty towels to them to get new ones. That has never ever happened to me in any hotel. Lots of cosmetic repairs need to be done here that seem to be just overlooked/don't care to fix. Overpriced due to these issues, I expect these things from cheap crap hotels, not La Quinta. However, many of the staff were pleasant, understanding, and helpful.
Conjoining rooms are awesome
Stayed in November 2023
Reviewed: 10 September 2023
Abigail
United StatesThe air conditioner was loud and didn’t work the greatest
The room was big
Stayed in September 2023
Reviewed: 21 August 2023
Luther
United StatesI didn’t have any dislikes about the property.
In a nice spacious area, clean and very safe.
Stayed in August 2023
Reviewed: 10 August 2023
Mirna
United StatesThe shower felt very cramped and the door did not seal so there was water on the bathroom floor. They did not advertise their breakfast time. When we showed up a little bit after 9am we found out it closed at 9am.
There was a pool with no people in it. Sufficient outlets to plug our devices.
Stayed in August 2023
Reviewed: 8 August 2023
Danielle
United StatesThe cover on the bad had stains. The biscuits for breakfast were hard as a rock. Neither the biscuits nor gravy were hot, they weren’t even warm. The shower made a horrible squealing noise and didn’t have any water pressure
The bed was comfortable
Stayed in August 2023
Reviewed: 23 July 2023
Deena
United StatesThe mattress was very uncomfortable way to soft.
Stayed in July 2023
Reviewed: 21 July 2023
Hershock
United StatesThe fire alarm was just hanging from the ceiling by loose wires.
Beds were cozy. Easy location to find food. Nice pool.
Stayed in June 2023
Reviewed: 4 July 2023
Trisha
United StatesThe pool needed some cleaning and love.
The hotel was nice. It was well kept.
Stayed in June 2023
Reviewed: 23 June 2023
Sharon
United StatesShower had issues
Location and comfort
Stayed in June 2023
Reviewed: 25 May 2023
D
United Statesstaff wasn’t very friendly
good location, not crowded
Stayed in May 2023
Reviewed: 15 May 2023
Maconel
United StatesThe water pressure in the bathroom and the patch of a leak it had in the ceiling 
The friendly staff
Stayed in May 2023
Reviewed: 8 May 2023
Nora
United StatesFridge wasn't very cold.
Property was what was expected and advertised.
Stayed in May 2023
Reviewed: 19 April 2023
Stephanie
United Statesbedsheets:comforter were stained and had dirty spots on the comforter
Stayed in April 2023
Reviewed: 23 October 2022
Duane
United Statesgood breakfast and good location when visiting family
Stayed in October 2022
Reviewed: 11 October 2022
James
United StatesHall doors slamming in the middle of the night, kept me awake
Breakfast was good
Stayed in October 2022
Reviewed: 11 October 2022
Michael
United StatesThe rooms and bathrooms could use a deep cleaning. I was not a fan of the eggs they had at breakfast.
Stayed in October 2022
Reviewed: 8 August 2022
Alexander
United Statescould not take a bath because there was no stopper in the tub.
Stayed in August 2022
Reviewed: 8 August 2022
Luis
United Statesthe room could’ve been cleaner,the shower and the bed comforter had stains, smelled moldy.
the location wasn’t bad.
Stayed in August 2022
Reviewed: 27 July 2022
James
United StatesThe water pressure you had to spin under the trickle that came from the shower head
Stayed in July 2022
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