2131 West I-20, Grand Prairie, TX 75052, United States of America
#10 of 21 hotels in Grand Prairie
Guests' ChoiceBased on 771 hotel reviews
8.2Cleanliness
8.5
Comfort
8.5
Location
8.8
Facilities
8.4
Staff
8.7
Value for money
8.2
Free WiFi
8.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 18, 2024
Shanika
United States of AmericaThe one way driveway around the building. Makes it tight for larger vehicles.
The aroma when entering hotel was great I could tell they clean well which they did, staff were friendly. Was able to enjoy pool that stayed opened until 10pm.
Stayed in April 2024
Reviewed: April 14, 2024
Peter
United KingdomSlightly awkward to access from the I-20 until you understand how the junctions work
Lovely hotel with great staff, close to restaurants and with its own pool.
Stayed in April 2024
Reviewed: April 8, 2024
Lymda
United States of AmericaSlow elevator, with hotel size and occupancy could have used 2 Extremely full due to area event Parking was a challenge returning at 10 pm, woman alone.
Nicely decorated hotel, clean and comfortable rooms
Stayed in April 2024
Reviewed: April 8, 2024
Gil
United States of AmericaN/A
Good location to family and game
Stayed in April 2024
Reviewed: March 30, 2024
Galvan
United States of AmericaThe breakfast was excellent and look very clean.
Stayed in March 2024
Reviewed: March 25, 2024
Joana
United States of AmericaBreakfast wasn’t over until 10 and by 9 they were out of juice. Also need more than one waffle maker
Location and friendly staff
Stayed in March 2024
Reviewed: March 23, 2024
Jane
United States of AmericaThe bed mattress wasn’t as comfortable as I’d hoped and the pillows were too lumpy.
Cleanliness
Stayed in March 2024
Reviewed: March 23, 2024
Jane
United States of AmericaThe bed was not as comfortable as I’d liked, and the pillows were too lumpy.
The room/property was clean and quiet.
Stayed in March 2024
Reviewed: March 22, 2024
Jacqueline
United States of AmericaLow water pressure and temperature. Breakfast was bland
Very clean, nice staff
Stayed in March 2024
Reviewed: March 14, 2024
Icela
United States of AmericaThe property smelled very fresh and clean.
Stayed in March 2024
Reviewed: March 4, 2024
Bejaye
United States of AmericaThe shower in the bathroom needed to be updated, and a good cleaning. The water pressure was also low in the shower, and toilet. There also wasn't enough parking for guests.
I liked the Staff, Breakfast, and amenities. The shampoo, soap, and lotion was of high quality. The microwave and mini fridge was very useful in the hotel room.
Stayed in March 2024
Reviewed: February 26, 2024
Felicia
United States of America7
Stayed in February 2024
Reviewed: February 5, 2024
Andrea
United States of AmericaWasn't ready at check in time
Everything
Stayed in February 2024
Reviewed: January 24, 2024
Enrique
United States of AmericaThe rooms are really nice and spacious, also super clean, the haul ways could have used some vacuuming in the corners but no complaints
Stayed in January 2024
Reviewed: January 12, 2024
Clifton
United States of AmericaThe address was so similar to another hotel in your chain that Google Maps brought us to the wrong location first. I would be nice to have a direct link to Google maps or some part stressing this in the confirmation so extra care can be taken to ensure the GPS will take you to the proper hotel.
The breakfast was great and the dining area very nice. The staff was friendly. The room was clean and comfortable. We enjoyed the safe place to stay while waiting to see the High School Football Championships the next day.
Stayed in December 2023
Reviewed: January 2, 2024
Marlen
United States of AmericaThe sofa too small. Pricey
Clean location
Stayed in December 2023
Reviewed: December 31, 2023
Randall
United States of AmericaThe overwhelmingly Oder of floral spray deodorizer gave wife a headache
Clean nice location
Stayed in December 2023
Reviewed: December 14, 2023
Cassandra
United States of AmericaOnce I arrived at the hotel on 7 September, as a military member, I provided my tax exempt form. I was advised, or informed by the young man who seemed to have a condition called vitiligo at the front desk that my exemption would be applied. I gave them time to work and checked back with the same young man on Saturday after my reserve duties. He reassured me that the taxes were removed And when asked for a copy of my receipt, or at least some prove that the taxes were removed, he stated due to the fact that I booked the hotel through a third-party they would have to send the information, my receipt through them, and that he was not able to print my receipt. He again reassured me that the taxes were removed on a Sunday morning upon checking out I asked the young lady that was at the front desk to please print my receipt and notice that none of the taxes were removed. I explained the situation to her and she stated that she was going to speak with her manager to get the matter rectified thus far the only refund that I received was the $25 for the incidentals. this is disheartening has other hotels have always honored my tax exempt form. When I come to fulfill my army reserve duties. It is a disappointment that my taxes could not be removed.
The location of the hotel from my Reserve Unit. The cleanliness of the hotel room and the comfortability.
Stayed in December 2023
Reviewed: November 29, 2023
Marian
United States of AmericaThe staff in the breakfast area was absolutely wonderful friendly helpful
Stayed in November 2023
Reviewed: November 28, 2023
Sean
United States of AmericaShowers.
Showers don’t get hotv
Stayed in November 2023
Reviewed: November 27, 2023
Gladys
United States of AmericaBooked wheel in shower and got tub shower.
Staff is wonderful. Clean room.
Stayed in November 2023
Reviewed: November 27, 2023
Gladys
United States of AmericaSink did not drain well.
Staff wonderful as always.
Stayed in November 2023
Reviewed: November 17, 2023
Charles
United States of AmericaVery Slow elevator. Coffee grinds in the bottom of the cup both mornings.
Nice and clean.
Stayed in November 2023
Reviewed: November 4, 2023
Richard
United States of AmericaNothing really. I just wish there were a few more breakfast choices for those with dietary restrictions/requirements, like less sugar laden foods and organic non-Apeel covered foods.
Very clean and modern, hot tub and breakfast.
Stayed in October 2023
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