2421 Walnut Hill Lane, Dallas, TX 75229, United States of America
#161 of 172 hotels in Dallas
Guests' ChoiceBased on 165 hotel reviews
5.8Cleanliness
6.6
Comfort
6.7
Location
6.2
Facilities
6.2
Staff
7.1
Value for money
6.6
Free WiFi
5.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 8, 2024
Benjamin
United States of AmericaThe room was too small.
It’s okay
Stayed in April 2024
Reviewed: March 14, 2024
Eva
United States of AmericaThat it was cheap. Breakfast egg was gross. Tub drain missing/ broken.
Cheap
Stayed in March 2024
Reviewed: March 10, 2024
Jeremy
United States of AmericaThe people running through the parking lot at 2 am when the bars closed screaming and the loud music because they parked in the hotel parking lot.
The hotel was great
Stayed in March 2024
Reviewed: March 5, 2024
Todd
United States of AmericaCustomer service when we arrived Sunday. We made it there after 2pm. My husband asked if they could start the paperwork. We were told that they could until a room was connected to the paperwork. When my husband said "if we had time we would go somewhere else". Then all of a sudden, a room was ready. After paying for the room, that's when we were told that $100 deposit had to be paid, with cash. Something we have never had to do at a LA Quinta. I did receive it back at checkout. As we were leaving out the room to checkout, 2 of the cleaning ladies was talking. One of the was talking loud using foul language. For me, it wasn't a good stay. One of the guys at the desk was very unprofessional. He called my husband "pops" . He apologized but kept talking after my husband told him to walk away. I instead of him saying Sir or Mr. Napier, he says "Okay pops, your is ready". Disrespectful.
The only thing that was out was coffee. We wasn't told the time when breakfast start or end.
Stayed in March 2024
Reviewed: February 28, 2024
Laura
United States of AmericaVery nice and clean
Stayed in February 2024
Reviewed: January 31, 2024
Castro
United States of AmericaNo creamer available to make coffee, staff at front counter was cold.
Close proximity to night time clubs
Stayed in January 2024
Reviewed: December 12, 2023
Daisy
United States of AmericaThe breakfast wasn’t that great. I don’t recommend staying if it’s cold weather because I guess the heater doesn’t work very well.
The hotel was fairly clean, good water pressure in the shower & the location wasn’t too bad I never felt in danger. The staff were friendly.
Stayed in December 2023
Reviewed: November 1, 2023
Christine
CanadaUnfortunately this hotel is really badly situated. It’s in a drug’s and prostitution area.
The guy at the front desk was amazing and very helpful. Before he did leave his shift he came to pet our dog. They have a security guy at the hotel all night. The bed was comfortable the room was fine. They had good variety at the breakfast.
Stayed in October 2023
Reviewed: September 30, 2023
Josh
United States of AmericaEverything was great except our bathroom sink. We notified the front desk that the sink was not draining. They sent someone up to look at it and said they would put us in another room. They never put us in another room.
Everything but our bathroom
Stayed in September 2023
Reviewed: September 16, 2023
Clydio
United States of AmericaThe prostitution and pimps all over
Right off the freeway
Stayed in September 2023
Reviewed: November 25, 2021
Aleesha
United States of Americathe location wasn’t all that great and there was a mess up with my reservation
the security guard was very nice
Stayed in November 2021
Reviewed: September 9, 2021
Sandy
United States of AmericaNo hairdryer no breakfast
The towels were sorft
Stayed in September 2021
Reviewed: August 5, 2021
Lionell
United States of AmericaNo room cleaning until check out, I stayed 3 nights
Stayed in August 2021
Reviewed: August 2, 2021
Brandi
United States of AmericaNo breakfast but I understand with covid. The air conditioner could have worked better we would wake up sweating but then would be freezing...no ice machines worked no laundry available staff seemed to just be there no uniforms no u couldn't really tell if they worked there are were guests had to ask for toilet paper and towels we booked a room with 4 guests only two towels...stayed 3 days only saw house keeping on our floor one time shower curtain was worn out...also water pressure sucked but we was on the 4th floor...also alot of traffic outside at night people just hanging outside in halls etc...
Pool was great could of been better taken care of but we still enjoyed it...the location was great for us lots of things to do and great places to eat within 20-30 mins
Stayed in August 2021
Reviewed: July 21, 2021
Lacey
United States of AmericaI didn’t like that there was no more breakfast at 8:00! Also, I booked a pool view room but definitely did not have a pool view!
The staff was nice 👍🏼 It was close to the activities that I wanted to do!
Stayed in June 2021
Reviewed: July 9, 2021
Tricey1973
United States of AmericaThe location of the hotel
The cleanness of the rooms
Stayed in July 2021
Reviewed: June 26, 2021
Amber
United States of AmericaThe bathtub got stopped up. It took them two days to do anything about it. Also breakfast isn't good...
Everything else!! I liked every other thing about the hotel. Didn't have any issues beyond the bathroom issue.
Stayed in June 2021
Reviewed: June 22, 2021
Oluwapelumi
United States of AmericaThe location was great
Stayed in June 2021
Reviewed: June 20, 2021
Jerrilyn
United States of AmericaI chose smoking room didn’t receive it
The peace and quiet
Stayed in June 2021
Reviewed: May 31, 2021
Haley
United States of AmericaStaff and the side door is broken.
The bed
Stayed in May 2021
Reviewed: April 28, 2021
Rachel
United States of AmericaDefinitely cheap, they didn’t have the advertised breakfast. None of the tv channels worked, they were either all distorted or no signal. On checkout day, they knocked on our door 3 times between 9 am and 11am to see when we were leaving and check out was not until noon. Also loud leaf blowers right outside the window at 830am. Hotel looked under construction and hallways were dark.
It was inexpensive and the beds were comfortable. Close to the airport. I wouldn’t stay longer than a night.
Stayed in April 2021
Reviewed: April 10, 2024
Albert
United States of AmericaDirty floors elevator and hallways No soundproofing Heater and coffee maker broken Hot water for shower was not adjustable Sticky flooring on both elevators
Not much
Stayed in April 2024
Reviewed: April 1, 2024
Francis
United States of AmericaWell everything is okay
The breakfast is very awesome and the Location is very Neat and secured .
Stayed in March 2024
Reviewed: March 29, 2024
Hagar
United States of AmericaThe breakfast equipment was too limited 😩. Waiting on long line just to make some waffles 🧇 socks
Clean and friendly staff
Stayed in March 2024
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