18 Pratt Road, Plainfield, CT 06374, United States
#1 of 2 hotels in Plainfield
Guests' ChoiceBased on 333 hotel reviews
7.1Cleanliness
7.8
Comfort
7.7
Location
8.2
Facilities
7.4
Staff
8.3
Value for money
7.5
Free Wifi
7.2
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: September 15, 2025
Chachi
United StatesNo ice bucket in room. Staff did not have one to give us. Went to make coffee with kerig in room but piece was missing.
Staff was very friendly. Decent price. Bed was comfortable. Fire Stick friendly tv.
Stayed in September 2025
Reviewed: August 12, 2025
Judith
United StatesLuke warm coffee all three mornings, breakfast condiments not stocked well, not swept under sink of bedroom.
Comfortable and quiet
Stayed in August 2025
Reviewed: August 1, 2025
David
United StatesMy room was only cleaned once in the eleven days I was here (quoted every third day) and the sheets were never changed.
The location was perfect for my stay
Stayed in July 2025
Reviewed: July 25, 2025
Kate
United StatesThere was some things broken within the room when we first got there it wasn’t so bother some but just stuff to mention.
The pool and the room the beds are really comfy!
Stayed in July 2025
Reviewed: July 3, 2025
Peter
United StatesThe breakfast lacked a number of items and was not stocked when guests had emptied the buffet. The hallway was not cleaned regularly and food was left outside the rooms for hours. The room was not fully vacuumed.
Location and curbside appearance.
Stayed in June 2025
Reviewed: May 14, 2025
Katherine
United StatesDidn’t like the breakfast
Good location
Stayed in May 2025
Reviewed: May 9, 2025
Ömer
TurkeyFor breakfast limited choices.
to clean, bedroom is large, no smoke
Stayed in May 2025
Reviewed: May 5, 2025
Florie
BelgiumA little noisy, we can hear the other rooms
Big room, clean, indoor pool, nice breakfast
Stayed in May 2025
Reviewed: May 3, 2025
Tim
United StatesThe room was pretty beat up and not in the greatest condition.
It was an easy process.
Stayed in March 2025
Reviewed: April 13, 2025
Kyle
United StatesWater bottles would be nice in the room
Stayed in March 2025
Reviewed: April 13, 2025
Kyle
United Statesa few complimentary water bottles would be nice to have in the room.
Stayed in April 2025
Reviewed: April 5, 2025
Andrea
United StatesIt appears that women are looked down upon. I find that I needed to send my husband for things, as everything I asked for, was met with a don’t bother me look. Some of the male workers smiled, one definitely didn’t, however they still made me feel a thought they looked down upon me. The breakfast was ok, they were trying to save on keeping the eggs and sausages warm. Fortunately there was a microwave oven to reheat the eggs and sausages.
The property is conveniently located.
Stayed in April 2025
Reviewed: March 14, 2025
Sharda
United StatesThe bathroom sink was clogged. There was toilet paper in the Ceiling on the bathtub
I like that the room itself was clean. Staff was friendly.
Stayed in March 2025
Reviewed: March 9, 2025
Annmarie
United StatesThe breakfast was cold and horrible.
The staff was friendly and helpful.
Stayed in March 2025
Reviewed: February 23, 2025
Ashley
United Statesfirst morning the waffle maker wasnt turned on and ready to be used at Breakfast time. Waffles weren't that great any how and we usually love hotel waffles
PA resident here! We came out to visit and explore. This hotel was about 20-30 mins from each casino, mystic, new haven, new London. The bed was comfortable, the rooms are decent, we had a hole in the wall of our room. But bed was clean, bathroom was clean other then the peanut shell i found on the floor. Our floor was quite. Pet friendly. However watch your step outside apparently nobody knows how to pick up their dog poop. SMH. Breakfast- first morning the waffle maker wasnt turned on and ready to be used at Breakfast time. Waffles weren't that great any how and we usually love hotel waffles. They use whole milk for the cereal and stuff. 2 flavors of yogurt. 3 different cereal options. Oatmeal. Bread. Begels. Muffins. Small pool hours are 6am-11pm Quite hours are 10pm-7am
Stayed in February 2025
Reviewed: January 26, 2025
Darcey
United StatesSounded like children running back and forth above us
Clean room with plenty of space
Stayed in January 2025
Reviewed: January 18, 2025
Angela
United StatesThe breakfast was terrible! Very little put out for guests. Fruit was never refilled. Elevator walls were not clean3d. Hand prints on the same place for 4 nights
The location was ideal for my stay. Overall the room was clean.
Stayed in January 2025
Reviewed: January 4, 2025
Donna
United StatesBathrooms needed better lighting, toilet ran constantly. Grout is missing in shower/tub.
Close in proximity to family
Stayed in January 2025
Reviewed: January 2, 2025
Kacey
United Statesvery old so paint chips and such
pool was warm
Stayed in January 2025
Reviewed: November 10, 2024
Mckinney
United StatesThe breakfast sucked. You had cereal but no milk. Hardly and fresh fruit at all. No yogurt at all. All the other locations I’ve stayed at have had excellent breakfast. I mean there is a dam grocery store right across the street from this location. Could have gotten the things they needed from there.
The room was very clean as the bathroom.
Stayed in November 2024
Reviewed: October 27, 2024
Lena
SwitzerlandThe blanket on the bed was very stained. There was a loud whirring from the ventilation in the bathroom that couldn't be turned off. The breakfast wasn't the best. The "hot" water for tea was cold. The eggs had a weird consistency.
The room was nice and comfortable. There was some decor and the view was pretty. The bed was very comfortable and the bathroom was clean. There was a fridge, a coffeemaker and a TV. There were waffles for breakfast.
Stayed in October 2024
Reviewed: October 14, 2024
Tammytanyajohnson
United StatesIt was neglected with many marijuana smokers all around.
It was the closest place to pick up my kids at camp in Rhode Island.
Stayed in August 2024
Reviewed: October 5, 2024
Carly
United StatesThe mattress was uncomfortable
The room was clean and neat. Staff was friendly.
Stayed in October 2024
Reviewed: October 1, 2024
Carly
United StatesCouldn't get the jacuzzi tub jets to turn on in our room.
The room was clean, mattress was comfy.
Stayed in September 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content