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Reviews of La Quinta by Wyndham Norwich-Plainfield-Casino This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

18 Pratt Road, Plainfield, CT 06374, United States

#1 of 2 hotels in Plainfield

Guests' Choice

Review Score

Based on 333 hotel reviews

7.1

Score breakdown

  • Cleanliness

    7.8

  • Comfort

    7.7

  • Location

    8.2

  • Facilities

    7.4

  • Staff

    8.3

  • Value for money

    7.5

  • Free Wifi

    7.2

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: September 15, 2025

    7.0
    Recommend but could use some improvement
    • Leisure trip
    • Couple
    • Deluxe King Room with Bath Tub - Mobility Accessible - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No ice bucket in room. Staff did not have one to give us. Went to make coffee with kerig in room but piece was missing.

    Staff was very friendly. Decent price. Bed was comfortable. Fire Stick friendly tv.

    Stayed in September 2025

  • Reviewed: August 12, 2025

    7.0
    Overpriced on Fridays and Saturdays but a great value on weekdays.
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    Luke warm coffee all three mornings, breakfast condiments not stocked well, not swept under sink of bedroom.

    Comfortable and quiet

    Stayed in August 2025

  • Reviewed: August 1, 2025

    8.0
    The price and location were acceptable.
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds
    • Stayed 11 nights
    • Submitted from a mobile device

    My room was only cleaned once in the eleven days I was here (quoted every third day) and the sheets were never changed.

    The location was perfect for my stay

    Stayed in July 2025

  • Reviewed: July 25, 2025

    8.0
    I had a good time!
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    There was some things broken within the room when we first got there it wasn’t so bother some but just stuff to mention.

    The pool and the room the beds are really comfy!

    Stayed in July 2025

  • Reviewed: July 3, 2025

    6.0
    I would say average
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    The breakfast lacked a number of items and was not stocked when guests had emptied the buffet. The hallway was not cleaned regularly and food was left outside the rooms for hours. The room was not fully vacuumed.

    Location and curbside appearance.

    Stayed in June 2025

  • Reviewed: May 14, 2025

    6.0
    Decent hotel
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Didn’t like the breakfast

    Good location

    Stayed in May 2025

  • Reviewed: May 9, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    For breakfast limited choices.

    to clean, bedroom is large, no smoke

    Stayed in May 2025

  • Reviewed: May 5, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    A little noisy, we can hear the other rooms

    Big room, clean, indoor pool, nice breakfast

    Stayed in May 2025

  • Reviewed: May 3, 2025

    7.0
    It was ok.
    • Leisure trip
    • Family with young children
    • Executive King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The room was pretty beat up and not in the greatest condition.

    It was an easy process.

    Stayed in March 2025

  • Reviewed: April 13, 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Water bottles would be nice in the room

    Stayed in March 2025

  • Reviewed: April 13, 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    a few complimentary water bottles would be nice to have in the room.

    Stayed in April 2025

  • Reviewed: April 5, 2025

    7.0
    I enjoyed being in CT, however i don’t think that I will stay there again.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 9 nights
    • Submitted from a mobile device

    It appears that women are looked down upon. I find that I needed to send my husband for things, as everything I asked for, was met with a don’t bother me look. Some of the male workers smiled, one definitely didn’t, however they still made me feel a thought they looked down upon me. The breakfast was ok, they were trying to save on keeping the eggs and sausages warm. Fortunately there was a microwave oven to reheat the eggs and sausages.

    The property is conveniently located.

    Stayed in April 2025

  • Reviewed: March 14, 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The bathroom sink was clogged. There was toilet paper in the Ceiling on the bathtub

    I like that the room itself was clean. Staff was friendly.

    Stayed in March 2025

  • Reviewed: March 9, 2025

    7.0
    Good
    • Leisure trip
    • Group
    • Executive King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The breakfast was cold and horrible.

    The staff was friendly and helpful.

    Stayed in March 2025

  • Reviewed: February 23, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    first morning the waffle maker wasnt turned on and ready to be used at Breakfast time. Waffles weren't that great any how and we usually love hotel waffles

    PA resident here! We came out to visit and explore. This hotel was about 20-30 mins from each casino, mystic, new haven, new London. The bed was comfortable, the rooms are decent, we had a hole in the wall of our room. But bed was clean, bathroom was clean other then the peanut shell i found on the floor. Our floor was quite. Pet friendly. However watch your step outside apparently nobody knows how to pick up their dog poop. SMH. Breakfast- first morning the waffle maker wasnt turned on and ready to be used at Breakfast time. Waffles weren't that great any how and we usually love hotel waffles. They use whole milk for the cereal and stuff. 2 flavors of yogurt. 3 different cereal options. Oatmeal. Bread. Begels. Muffins. Small pool hours are 6am-11pm Quite hours are 10pm-7am

    Stayed in February 2025

  • Reviewed: January 26, 2025

    7.0
    Good
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Sounded like children running back and forth above us

    Clean room with plenty of space

    Stayed in January 2025

  • Reviewed: January 18, 2025

    7.0
    overall an ok stay
    • Leisure trip
    • Couple
    • King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The breakfast was terrible! Very little put out for guests. Fruit was never refilled. Elevator walls were not clean3d. Hand prints on the same place for 4 nights

    The location was ideal for my stay. Overall the room was clean.

    Stayed in January 2025

  • Reviewed: January 4, 2025

    7.0
    Convenient
    • Leisure trip
    • Couple
    • Deluxe King Room with Bath Tub - Mobility Accessible - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Bathrooms needed better lighting, toilet ran constantly. Grout is missing in shower/tub.

    Close in proximity to family

    Stayed in January 2025

  • Reviewed: January 2, 2025

    7.0
    overall satisfied with our stay
    • Leisure trip
    • Family with young children
    • Deluxe King Room with Bath Tub - Mobility Accessible - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    very old so paint chips and such

    pool was warm

    Stayed in January 2025

  • Reviewed: November 10, 2024

    6.0
    Overall great stay
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The breakfast sucked. You had cereal but no milk. Hardly and fresh fruit at all. No yogurt at all. All the other locations I’ve stayed at have had excellent breakfast. I mean there is a dam grocery store right across the street from this location. Could have gotten the things they needed from there.

    The room was very clean as the bathroom.

    Stayed in November 2024

  • Reviewed: October 27, 2024

    7.0
    Comfortable room
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    The blanket on the bed was very stained. There was a loud whirring from the ventilation in the bathroom that couldn't be turned off. The breakfast wasn't the best. The "hot" water for tea was cold. The eggs had a weird consistency.

    The room was nice and comfortable. There was some decor and the view was pretty. The bed was very comfortable and the bathroom was clean. There was a fridge, a coffeemaker and a TV. There were waffles for breakfast.

    Stayed in October 2024

  • Reviewed: October 14, 2024

    6.0
    Did the job it needed to do.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    It was neglected with many marijuana smokers all around.

    It was the closest place to pick up my kids at camp in Rhode Island.

    Stayed in August 2024

  • Reviewed: October 5, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Deluxe Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    The mattress was uncomfortable

    The room was clean and neat. Staff was friendly.

    Stayed in October 2024

  • Reviewed: October 1, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Deluxe Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Couldn't get the jacuzzi tub jets to turn on in our room.

    The room was clean, mattress was comfy.

    Stayed in September 2024

Showing 1 - 25

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