191 Crescent Commons, Cary, NC 27518, United States of America
#17 of 26 hotels in Cary
Guests' ChoiceBased on 1303 hotel reviews
7.4Cleanliness
7.8
Comfort
8.0
Location
8.7
Facilities
7.6
Staff
8.4
Value for money
8.0
Free WiFi
7.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 1, 2024
Victor
United States of AmericaRoom cleaned about every other day or so. Not a big deal since my party was pretty clean, but that was my experience. Another nitpick is that breakfast was the same everyday (stayed 6 nights) and was pretty plain (eggs, sausage patties, waffles, etc), but the grocery store is next door for extra variety.
Room was spacious and clean. Lots of outlets, plus alarm clock with USB outlets by the beds. No issues with bathroom. Towels were fluffy, Dove soap and shampoo stocked. Cable TV was nice, plus the TV itself has Netflix and Youtube that you can log in to; TV cleared out log-in info every day at around noon so didn't have to worry about logging out when leaving. Location is close to the freeway, a WakeMed hospital, and is located behind strip mall that has a Walmart and a full grocery store. Area felt safe, though streets and sidewalks beyond the property aren't well-lit at night.
Stayed in March 2024
Reviewed: March 31, 2024
Shawn
United States of AmericaHousekeeping never came to clean my room despite multiple requests.
The breakfast is good, the staff is helpful, and the beds are comfortable.
Stayed in March 2024
Reviewed: March 31, 2024
Shawn
United States of AmericaI didn't like that housekeeping never came to change our bed sheets despite multiple requests.
The beds were comfortable and the breakfast was good.
Stayed in March 2024
Reviewed: March 28, 2024
Jeannette
United States of AmericaBreakfast stops early Dirty
Old decor Location Breakfast
Stayed in March 2024
Reviewed: March 17, 2024
Irma
United States of AmericaThe property needs maintenance. the ceiling needs to be cleaned. There was dust in the room. The sheets were stained and I had a musty smell.
The personal was so nice. The location of hotel was on point.
Stayed in March 2024
Reviewed: March 11, 2024
As
United States of AmericaThe bathroom shower in my room was in poor condition and had severe water damage to the surrounding wall. The interior shower wall itself was cracked across and separated from the wall. I also noticed walking throughout the hotel and hall area there were several areas of disrepair.
This location is convenient to my family member for visits and is generally in a safe location.
Stayed in March 2024
Reviewed: March 4, 2024
Yuntian
United States of AmericaProvide shampoo
Breakfast, wifi, clean
Stayed in March 2024
Reviewed: March 1, 2024
Charlotte
United States of AmericaNothing
Comfortable hotel for a night while traveling thru NC. Full hot breakfast was good .
Stayed in February 2024
Reviewed: February 29, 2024
Rayan
United States of AmericaBathroom is old but still very clean
Clean
Stayed in January 2024
Reviewed: February 20, 2024
Michelle
United States of AmericaAll the plugs in the room were loose. It felt dangerous to plug something in and then when you pulled it out the entire socket was loose or it fell right out. It didn’t matter what plug in the room.
We were very satisfied with our room and the amenities. It was clean and spacious
Stayed in February 2024
Reviewed: February 19, 2024
Barnett
United States of AmericaIt needs renovations bad! It’s old.
Where it was located. How friendly the staff was.
Stayed in February 2024
Reviewed: February 1, 2024
Leann
United States of AmericaBreakfast eggs and bacon were cold, and they also need to be served a little later than 9 am.
Very clean, friendly staff, spacious room and bathroom, also very conveniently located.
Stayed in January 2024
Reviewed: January 15, 2024
Philip
United States of AmericaNo items.
Breadfast, room, location.
Stayed in January 2024
Reviewed: January 14, 2024
Muganiwah
United KingdomA little more attention to detail in cleanliness
Location good. Staff helpful
Stayed in December 2023
Reviewed: January 10, 2024
Randy
United States of AmericaDated hotel. Rooms were poorly payed out. Lacked USB ports. Lights didn’t all work.
Average.
Stayed in January 2024
Reviewed: January 9, 2024
Lauren
United States of AmericaThe place could definitely use some updates. Corners on some walls are crumbly & pieces of the bathroom ceiling were bubbling & cracking. The place is showing it's age. The only other complaint is that the satellite in the room was horrible. Not a huge issue since we only watched at night before bed, but was not able to watch a football game because it froze every few seconds.
Staff who checked us in was cheerful & polite. Asked if we'd stayed before & pointed out some helpful areas of the hotel, as well as mentioning breakfast times. The room was spacious and clean. Coffee was always hot & fresh! Ample parking, walking distance to a great restaurant, and a quick drive to Walmart, other shops/food options. Near main roads and interstate.
Stayed in January 2024
Reviewed: January 7, 2024
Ross
United States of AmericaNeed better cards for your rooms.
Stayed in November 2023
Reviewed: January 2, 2024
Deborah
United States of AmericaNothing
It was nice. Stayed 1 night. Beds were comfortable.
Stayed in December 2023
Reviewed: January 2, 2024
Angie
United States of AmericaMost of the outlets were to loose to keep items plugged in. OJ machine was broken.
Cleanliness, location, price
Stayed in January 2024
Reviewed: December 27, 2023
Mark
United States of AmericaWell they had the same thing for breakfast everyday and should have had a variety. One morning was bacon and eggs and the rest of the days was sausage and eggs so needed to have more variety. Coffee was cold and not much of because people were filling their tumblers and not leaving te coffee for te guests. One night there was someone smoking marijana and the whole hallway stunk.
comfort, convenience, value. Was a great place to stay
Stayed in December 2023
Reviewed: December 6, 2023
Rohini
CanadaNo cleanliness of the room nor linen for 5 straight days..we travelled with a pet and in spite of informing reception room was not cleaned. had to request for towels etc once we came back to the room
Everything was good except for the fact that rooms are not cleaned daily
Stayed in December 2023
Reviewed: November 30, 2023
Veronica
United States of AmericaThe mattresses need a better cover for them. The second room I moved into was not up to par whatsoever, but I stayed in it for only 2 days. The pillows need to be a better quality or just updated. The furniture needs to be updated. the sitting couch needed to be cleaned or updated. The rooms need to make sure they are sprayed for bugs. As for breakfast the food, especially the eggs need to stay heated, the sausages cooked better and to have persons pay attention to when things need to be replaced. too many quests had to ask for cups, plates etc.
My first room which was a 1-bedroom suite was worth the money for 4 nights the only issue was that the furniture needed to be updated. the mattresses need better covers, but the bed slept very well. The breakfast was good.
Stayed in November 2023
Reviewed: November 29, 2023
Carolyn
United States of AmericaNo roaches
Very decent price
Stayed in November 2023
Reviewed: November 26, 2023
Mark
United States of AmericaBreakfast was less than desirable, food area unkept okik
Great room
Stayed in November 2023
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