1823 Cypress Gardens Boulevard, Winter Haven, FL 33884, United States of America
#15 of 20 hotels in Winter Haven
Guests' ChoiceBased on 227 hotel reviews
6.4Cleanliness
6.8
Comfort
7.0
Location
8.1
Facilities
6.4
Staff
7.4
Value for money
6.6
Free WiFi
8.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 16, 2024
Sol
United States of Americathe room that I recerve on the computer was not the room i got.
we had a room
Stayed in January 2024
Reviewed: March 4, 2024
Ruth
United States of AmericaReally needs to be updated.
Nice pool and beautiful lake
Stayed in March 2024
Reviewed: February 29, 2024
Rebeca
United States of AmericaThis hotel needs to be remodel. It has so many old stuff including the sheets, comforter and furniture. For the price that I paid maybe was because of the view of the lake. This place needs more attention.
I love the view. This hotel has all the amenities to stay for even an entire week. The location is perfect if want to visit LegoLand. Even visiting the WinterHaven Down Town. Beautiful town to visit.
Stayed in February 2024
Reviewed: December 4, 2023
Jan
United States of AmericaA little run down…needs some renovation
Great dock area on the lake and great location to all lake areas. Very nice staff too- plus hardly anyone was here! Had the dock/beach area ALL TO OURSELVES on Sunday 12/3
Stayed in December 2023
Reviewed: November 6, 2023
Penni
United States of AmericaCould not accommodate wheelchair access
Very beautiful views
Stayed in November 2023
Reviewed: October 1, 2023
Christine
United States of Americavery smokey smelling room outside lights shining in the window all night
we loved walking around the property down by the water we also liked all the plants and trees...very nice!
Stayed in September 2023
Reviewed: July 23, 2023
Sarah
United States of AmericaIt was homey, but could be spruced up a bit. It’s an older hotel.
Stayed in July 2023
Reviewed: May 22, 2023
Mark
United States of AmericaPool was not operational. Resort itself is in fire need of a facelift/upgrade. Also, it appears from all the work trucks on the property that it may in fact be used as long term apartment living for tradesmen in the area.
Close to everywhere we needed to drive to and everyone we needed to visit with.
Stayed in May 2023
Reviewed: May 1, 2023
Melanie
United States of Americavery difficult to get to our room
location was beautiful view
Stayed in April 2023
Reviewed: April 16, 2023
Robert
United States of AmericaParking
Stayed in March 2023
Reviewed: April 16, 2023
Viaud
Francesadly the room we had was NOT beach front and the window treatments didn’t block the big light just outside the room. No elevator for big suitcases.
the lake front is beautiful. the rooms have nice updated tile floors. bed linens were a bit shabby and the AC units old and noisy but it did the job.
Stayed in April 2023
Reviewed: April 6, 2023
Mary
United States of AmericaOutside definitely needs updating, cleaning.
Great location; nice view lakeside; room clean; shower good.
Stayed in April 2023
Reviewed: April 3, 2023
Maria
United States of AmericaOutdated hotel. Not very clean. Pool wasn’t serviced to be used. Room wasn’t cleaned. Had to ask them to do it. Outside property was not maintained. Majority of plants were dead. Will look for something else next time in town.
Not included
Stayed in April 2023
Reviewed: March 11, 2023
Kelly
United States of Americacould be updated and they advertised full hot breakfast and that wasn’t true our fridge was too cold and froze our food and we couldn’t turn it down?
the pool and lake location was beautiful
Stayed in March 2023
Reviewed: February 20, 2023
Norvell
United States of AmericaNo hot buffet breakfast as advertised, constant, constant traffic going by on the major thoroughfare, run down area around the pool (please fix the gates!), noisy guest came in at 10:15 p.m. second evening. Precarious stairs to get to the 2nd floor. Air conditioner that turned on and off all night (stuck on energy saver mode). Second night was okay. Much further away from Bok Towers than anticipated. Only 2 packets of coffee, one regular, one decaf provide for TWO night stay. No tea option, OLD creamer in solid form, not powder. TIGHT parking! Pricey considering no breakfast provided. No information about the area (restaurants, activities, etc.)
Comfortable beds, clean rooms, gorgeous view of the lake outside our 2nd floor window, peaceful for the most part, nearby restaurants galore! Beautiful sunset.
Stayed in February 2023
Reviewed: February 20, 2023
Mary
United States of AmericaOutside area on walkway & stairs need updating. Could use painting & cleaning outside.
Great location; room on lakeside comfortable with nice porch area & view.
Stayed in February 2023
Reviewed: February 20, 2023
Mary
United States of AmericaNo water pressure in shower. Stairs & outside walkways need a good clean, paint etc.
Great location; back yard, sitting areas, docks, pool very nice.
Stayed in February 2023
Reviewed: February 5, 2023
Roy
United States of AmericaA little run down
location
Stayed in February 2023
Reviewed: January 24, 2023
Daryl
United States of AmericaReally dirty room. Window shades didn't cover window completely.
Stayed in January 2023
Reviewed: November 1, 2022
Dawnski
United States of AmericaThe noise . Slamming of doors that stick . The traffic. Was all night long . A bit moldy smelling . Bought a nice candle . And had a floor fan in my son's room so he could sleep . Wish I had brought 2 fans as I didn't sleep all night . 😪
Loved the lake to fish in . Property is nice .
Stayed in October 2022
Reviewed: October 17, 2022
Erica
United States of Americaproperty needs a lot of updating. Rooms are in need of attention… toilet was broken and wobbly, mattress was very uncomfortable, mismatched outdated furniture, paint and trim peeling and moldy, door locks didn’t work well, just overall in much meed of a complete renovation.
location was close to Legoland, staff seemed friendly.
Stayed in October 2022
Reviewed: September 5, 2022
Russell
United States of AmericaThe need was not comfortable at all and my pillows were rock hard.
It’s super close to the lake house we visit with friends.
Stayed in September 2022
Reviewed: July 16, 2022
Jasmine
United States of AmericaBreakfast was listed as hot, but we were very disappointed when they simply said no breakfast in the morning with no apology. For 450 a night it won't be worth it to you if your are on a budget find a better place in Orlando , but if you have extra money to blow it's good and my whole family was able to be accommodated. The front looks a bit ghetto, looks like people actually live there with things outside as storage towards the left side. The pool and lake was a good view but only seen from the backside. I thought the site said there was a beach type lake access but it was closed off and read to stay away alligator.
I love that I had a large group with me and there was plenty of space and beds. I love that we had a 2nd floor, 2 bathrooms, complete kitchen, large fridge, and 3 porches. The bomb awesome thing was the upstairs private porch for the master bedroom, it had a mini fridge upstairs too in master.
Stayed in June 2022
Reviewed: June 15, 2022
Lisa
United Kingdomthe bar & cafe were shut. the air conditioning was very noisy but it helped in the end as the people next door kept their TV on all night.
the fact it was by a lake & we were located fairly close to friends whom we were visiting.
Stayed in June 2022
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