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  5. Reviews of L'Ermitage Beverly Hills

Reviews of L'Ermitage Beverly Hills 5 stars

9291 Burton Way, Beverly Hills, Los Angeles, CA 90210, United States

#2 of 373 hotels in Los Angeles

Guests' Choice

Review score

Based on 238 hotel reviews

9.5

Score breakdown

  • Cleanliness

    9.7

  • Comfort

    9.7

  • Location

    9.4

  • Facilities

    9.4

  • Staff

    9.7

  • Value for money

    8.7

  • Free WiFi

    9.8

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Showing 1 – 25

  • Reviewed: 24 March 2024

    10
    Fantastic gem in Beverly Hills!
    • Leisure trip
    • Family with young children
    • Studio Double Suite
    • Stayed 2 nights
    • Submitted via mobile

    Location, design and service!

    Stayed in March 2024

  • Reviewed: 22 March 2024

    10
    Terrific
    • Leisure trip
    • Group
    • Deluxe King Studio Suite - Accessible
    • Stayed 7 nights
    • Submitted via mobile

    Can’t think of anything.

    The best, location, staff, furniture and bed, shower and bathroom fixtures. Top drawer all the way.

    Stayed in March 2024

  • Reviewed: 16 March 2024

    10
    Reminiscent of the best European hotels. The staff made our stay very comfortable.
    • Family with young children
    • Deluxe King Studio Suite
    • Stayed 2 nights
    • Submitted via mobile

    The location was excellent. The service outstanding. The staff very kind and welcoming. The facility was elegantly appointed and totally below radar which is what we love.

    Stayed in March 2024

  • Reviewed: 12 March 2024

    10
    MARAVILLOSA
    • Leisure trip
    • Group
    • Studio Double Suite
    • Stayed 4 nights

    EXCELENTE AENCION!!

    Stayed in March 2024

  • Reviewed: 7 March 2024

    8.0
    Very good
    • Business trip
    • Couple
    • Deluxe King Studio Suite
    • Stayed 2 nights

    The restaurant's food and staff especially the breakfast

    Room is clean and nice

    Stayed in March 2024

  • Reviewed: 5 March 2024

    9.0
    Hotel is good, but do not use their restaurant.
    • Leisure trip
    • Family with young children
    • Premier King Studio Suite
    • Stayed 10 nights
    • Submitted via mobile

    L’restaurant is the worst restaurant we visited in Beverly Hills, It is disgrace for the 5* hotel. Service was horrible, they didn’t clean the plates. They didn’t have 2005 Châteauneuf-du-Pape, then we asked for the 2011 which was in the menu and they were imposing on us to take red wine with beef, but then they disappeared for 20 minutes with excuse ‘we are locating the bottle’. In the meanwhile we finished dinner and they told us that they do not have the bottle. As an excuse for 7 people they brought one dessert?! Who does that?!! And 7 spoons - what? We should share one scoop of ice cream 7 people ? Then we asked for the XO Zaccapa they didn’t have it - no comment. In the meanwhile one dessert was melting, the following day we felt sick from food since potatoes were not cooked enough. I travelled a lot but this is the worst restaurant I ever visited.. Money is not the problem but this restaurant should better close since it is not deserving to be open to anyone who enjoys French food & wine.

    Location, staff at the hotel and suit was very spacious.

    Stayed in March 2024

  • Reviewed: 3 March 2024

    10
    Amazing comfortable stay
    • Leisure trip
    • Couple
    • Deluxe King Studio Suite
    • Stayed 5 nights
    • Submitted via mobile

    None

    The level of cleanness, service, and friendliness of staff

    Stayed in February 2024

  • Reviewed: 16 February 2024

    10
    Cosy, spacious, clean, nice decor , central and private
    • Leisure trip
    • Couple
    • Premier King Studio Suite
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    Everything

    Stayed in February 2024

  • Reviewed: 4 February 2024

    10
    6 star Home away from home
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    Nothing could i find fault

    Excellent Service! Stunning Decor above the average 5 star hotel. Central location was convenient especially with the full access to the Hotels Escalde.

    Stayed in February 2024

  • Reviewed: 30 January 2024

    10
    Service beyond expectations!
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 5 nights
    • Submitted via mobile

    Service/cleanliness/location/caring staff

    Stayed in January 2024

  • Reviewed: 19 January 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Studio Double Suite
    • Stayed 3 nights
    • Submitted via mobile

    Everything about the hotel was exceptional.

    The facilities were mean ads staff were professional.

    Stayed in January 2024

  • Reviewed: 13 January 2024

    10
    Luxurious and cozy
    • Leisure trip
    • Couple
    • Deluxe King Studio Suite
    • Stayed 1 night
    • Submitted via mobile

    I don’t remember

    The staff was so professional and helpful we arrived from the airport late at night and we were tired from the long flight they make the check in very fast and easy and they were very nice and welcoming. And of course our suite was very nice and we like it very much

    Stayed in December 2023

  • Reviewed: 9 January 2024

    9.0
    Wonderful location with good services
    • Leisure trip
    • Family with young children
    • Premier King Studio Suite
    • Stayed 10 nights
    • Submitted via mobile

    Parking should be complementary

    The location and services

    Stayed in January 2024

  • Reviewed: 4 January 2024

    9.0
    Luxurious , clean, and comfortable rooms . Generous with water by the bed and chocolates
    • Leisure trip
    • Family with young children
    • Deluxe King Studio Suite
    • Stayed 4 nights
    • Submitted via mobile

    Great location. Walking distance to coffee shops and supermarket

    Stayed in December 2023

  • Reviewed: 30 December 2023

    10
    Excellent
    • Leisure trip
    • Group
    • Studio - Disability Access
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    - Beautiful spacious rooms and friendly staff. - The concierge was knowledgeable and very supportive. Thank you Christine.

    Stayed in December 2023

  • Reviewed: 25 December 2023

    8.0
    Luxurious Beverly Hills hotel with great facilities and staff!
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 3 nights
    • Submitted via mobile

    Nothing . It’s pricey but worth it.

    Very comfortable room and bed Excellent service Superb location in a very central and safe part of Los Angeles in the heart of Beverly Hills and WeHo

    Stayed in December 2023

  • Reviewed: 17 December 2023

    10
    Very nice
    • Leisure trip
    • Group
    • Junior Suite
    • Stayed 3 nights
    • Submitted via mobile

    No thing every thing good

    Very good

    Stayed in December 2023

  • Reviewed: 13 December 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Deluxe King Studio Suite
    • Stayed 2 nights
    • Submitted via mobile

    Location

    Staff was nice Food options

    Stayed in November 2023

  • Reviewed: 2 December 2023

    8.0
    Average
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 3 nights
    • Submitted via mobile

    Becoming outdated They are cutting costs I.e. no longer serve Evian water, soap, conditioner, shampoo in large containers ( no single use), towels old, repeat guests not recognized Room was dark, no sunlight

    Location Eric The room size

    Stayed in November 2023

  • Reviewed: 30 November 2023

    10
    Excellent experience
    • Leisure trip
    • Solo traveller
    • Junior Suite
    • Stayed 3 nights
    • Submitted via mobile

    Super friendly staff, clean, aesthetic, quiet.

    Stayed in November 2023

  • Reviewed: 29 November 2023

    10
    Highly recommended
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    Excellent service. One of the best I. The world stuff

    Excellent

    Stayed in November 2023

  • Reviewed: 27 November 2023

    10
    Classy and Housewarming
    • Leisure trip
    • Couple
    • Deluxe King Studio Suite
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    The room was spectacular , all the workers are so warm and friendly, we stayed only one night but we will be back soon …

    Stayed in November 2023

  • Reviewed: 31 October 2023

    10
    I was leaving to Vegas for 2 days and I was looking around to leave my suitcase and L’Ermitage staff offered me to leave
    • Leisure trip
    • Solo traveller
    • Junior Suite
    • Stayed 3 nights
    • Submitted via mobile

    Everything was perfect

    Absolutely stunning, staff, front desk and concierge. Valet service was WOW. Clean room, bathroom.

    Stayed in October 2023

  • Reviewed: 29 October 2023

    10
    Comfortable, relaxing stay, they treat you like your special.
    • Family with young children
    • Studio Double Suite
    • Stayed 4 nights
    • Submitted via mobile

    Clean and classy!

    Everything, it’s a well run beautiful hotel. They cater to your every need! Well done L’Ermitage!!!

    Stayed in October 2023

Showing 1 – 25

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