9291 Burton Way, Beverly Hills, Los Angeles, CA 90210, United States
#2 of 373 hotels in Los Angeles
Guests' ChoiceBased on 238 hotel reviews
9.5Cleanliness
9.7
Comfort
9.7
Location
9.4
Facilities
9.4
Staff
9.7
Value for money
8.7
Free WiFi
9.8
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End of dialog contentReviewed: 24 March 2024
Sapna
United KingdomLocation, design and service!
Stayed in March 2024
Reviewed: 22 March 2024
Len
United StatesCan’t think of anything.
The best, location, staff, furniture and bed, shower and bathroom fixtures. Top drawer all the way.
Stayed in March 2024
Reviewed: 16 March 2024
Manuela
United StatesThe location was excellent. The service outstanding. The staff very kind and welcoming. The facility was elegantly appointed and totally below radar which is what we love.
Stayed in March 2024
Reviewed: 12 March 2024
Angelica
ColombiaEXCELENTE AENCION!!
Stayed in March 2024
Reviewed: 7 March 2024
Basheer
United StatesThe restaurant's food and staff especially the breakfast
Room is clean and nice
Stayed in March 2024
Reviewed: 5 March 2024
Tamara
Czech RepublicL’restaurant is the worst restaurant we visited in Beverly Hills, It is disgrace for the 5* hotel. Service was horrible, they didn’t clean the plates. They didn’t have 2005 Châteauneuf-du-Pape, then we asked for the 2011 which was in the menu and they were imposing on us to take red wine with beef, but then they disappeared for 20 minutes with excuse ‘we are locating the bottle’. In the meanwhile we finished dinner and they told us that they do not have the bottle. As an excuse for 7 people they brought one dessert?! Who does that?!! And 7 spoons - what? We should share one scoop of ice cream 7 people ? Then we asked for the XO Zaccapa they didn’t have it - no comment. In the meanwhile one dessert was melting, the following day we felt sick from food since potatoes were not cooked enough. I travelled a lot but this is the worst restaurant I ever visited.. Money is not the problem but this restaurant should better close since it is not deserving to be open to anyone who enjoys French food & wine.
Location, staff at the hotel and suit was very spacious.
Stayed in March 2024
Reviewed: 3 March 2024
Mohammed
United Arab EmiratesNone
The level of cleanness, service, and friendliness of staff
Stayed in February 2024
Reviewed: 16 February 2024
Francene
AustraliaNothing
Everything
Stayed in February 2024
Reviewed: 4 February 2024
Wayne
AustraliaNothing could i find fault
Excellent Service! Stunning Decor above the average 5 star hotel. Central location was convenient especially with the full access to the Hotels Escalde.
Stayed in February 2024
Reviewed: 30 January 2024
Gail
United StatesService/cleanliness/location/caring staff
Stayed in January 2024
Reviewed: 19 January 2024
Elliot
New ZealandEverything about the hotel was exceptional.
The facilities were mean ads staff were professional.
Stayed in January 2024
Reviewed: 13 January 2024
Khalid
Saudi ArabiaI don’t remember
The staff was so professional and helpful we arrived from the airport late at night and we were tired from the long flight they make the check in very fast and easy and they were very nice and welcoming. And of course our suite was very nice and we like it very much
Stayed in December 2023
Reviewed: 9 January 2024
Mohammed
QatarParking should be complementary
The location and services
Stayed in January 2024
Reviewed: 4 January 2024
Daniel
AustraliaGreat location. Walking distance to coffee shops and supermarket
Stayed in December 2023
Reviewed: 30 December 2023
Nazem
United Arab EmiratesNothing
- Beautiful spacious rooms and friendly staff. - The concierge was knowledgeable and very supportive. Thank you Christine.
Stayed in December 2023
Reviewed: 25 December 2023
Yumeng
SingaporeNothing . It’s pricey but worth it.
Very comfortable room and bed Excellent service Superb location in a very central and safe part of Los Angeles in the heart of Beverly Hills and WeHo
Stayed in December 2023
Reviewed: 17 December 2023
Mariam
QatarNo thing every thing good
Very good
Stayed in December 2023
Reviewed: 13 December 2023
Ba
QatarLocation
Staff was nice Food options
Stayed in November 2023
Reviewed: 2 December 2023
Lover
United StatesBecoming outdated They are cutting costs I.e. no longer serve Evian water, soap, conditioner, shampoo in large containers ( no single use), towels old, repeat guests not recognized Room was dark, no sunlight
Location Eric The room size
Stayed in November 2023
Reviewed: 30 November 2023
Angela
AustraliaSuper friendly staff, clean, aesthetic, quiet.
Stayed in November 2023
Reviewed: 29 November 2023
Julia
United KingdomExcellent service. One of the best I. The world stuff
Excellent
Stayed in November 2023
Reviewed: 27 November 2023
Adem
TurkeyNothing
The room was spectacular , all the workers are so warm and friendly, we stayed only one night but we will be back soon …
Stayed in November 2023
Reviewed: 31 October 2023
Tanzila
RussiaEverything was perfect
Absolutely stunning, staff, front desk and concierge. Valet service was WOW. Clean room, bathroom.
Stayed in October 2023
Reviewed: 29 October 2023
Valerie
United StatesClean and classy!
Everything, it’s a well run beautiful hotel. They cater to your every need! Well done L’Ermitage!!!
Stayed in October 2023
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