55 Springbrook Road, Old Saybrook, CT 06475, United States of America
#2 of 5 hotels in Old Saybrook
Guests' ChoiceBased on 205 hotel reviews
7.4Cleanliness
8.1
Comfort
8.1
Location
7.6
Facilities
7.4
Staff
8.7
Value for money
8.0
Free WiFi
9.3
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 15, 2024
James
United States of AmericaThe property is right next to the highway Noise level from the highway is quite loud
Stayed in April 2024
Reviewed: April 11, 2024
Deborah
United States of AmericaOlder property had a musty odor in the room
Location was excellent in a quiet street in a beautiful town.
Stayed in April 2024
Reviewed: March 22, 2024
Acker
United States of AmericaHard to get there due to one way road entry. But you can't do anything about that.
Price for the quality of room.
Stayed in March 2024
Reviewed: January 1, 2024
Sheila
United States of AmericaThis was a last minute need. The owner was very accommodating to my special need. He was friendly. The room was dated, but comfortable.
Stayed in December 2023
Reviewed: November 26, 2023
Joyce
United States of AmericaLooks like they were redoing the rooms....bathroom was partially finished. New woodwork but not painted, no towel racks, towels were poor quality. old bed quilt and pillows
Did not try what ever they offered. Several breakfast cafes in the area that were excellent. The manager was very polite and helpful.
Stayed in November 2023
Reviewed: October 12, 2023
Dianne
United States of AmericaEas listed with a breakfast, but was told it ended a long time age. It was close to a bust freeway.
Not much to Like.
Stayed in October 2023
Reviewed: October 2, 2023
Doug
United States of AmericaThe motel is next to I-95 so there was a lot of traffic noise that could be heard in the room, but it wasn't too loud to sleep.
The room was very comfortable and the staff were friendly enough. The location was convenient for access to the Old Saybrook and Essex areas. The price was good compared to hotels in the area, especially for a holiday weekend.
Stayed in September 2023
Reviewed: October 2, 2023
John
United States of AmericaAll good
Very comfortable, great value
Stayed in October 2023
Reviewed: September 25, 2023
Brelsford
United States of AmericaBed was not comfortable older spring type mattress
Room was spacious and clean!
Stayed in September 2023
Reviewed: August 25, 2023
Barbara
United States of AmericaTHE COFFEE MAKER DIDN'T KEEP THE COFFEE HOT. AND THE MINI FRIDGE FREEZER WAS LEAKING DOWN INTO THE REFRIGERATOR. WE TOLD THE MANAGER AND HE SAID HE WOULD REPLACE IT. ALSO THE PARKING LOT WAS CRAMPED WITH THE LARGE SUV'S AND PICK UP TRUCKS THAT STUCK OUT OF THEIR SPACES. HARD TO TURN THE CAR AROUND.
THE ROOM ON THE FIRST FLOOR WITH KING SIZE BED WAS VERY COMFY. THE ROOM WAS CLEAN AND THE AC STRONG. THE ROOM WAS VERY QUIET WHEN EVERYTHING WAS CLOSED UP.
Stayed in July 2023
Reviewed: August 22, 2023
Anita
United States of AmericaThe bed was so high I had a hard time getting into the bed.had to use the chair to get into the bed
Didn't have breakfast
Stayed in August 2023
Reviewed: August 21, 2023
Joanne
United States of AmericaThe main room needed updating. The security lock was bent (did not work). Bath towels were frayed & greyjng with age. There was a lot of noise from the highway. I had paid for 2 nights but only stayed the 1st night & moved to another hotel.
It is conveniently located off of 95 & was near the location I wanted to be. The bathroom had been updated recently
Stayed in August 2023
Reviewed: August 14, 2023
Rhea
United States of Americait had a stall smokey smell when we arrived.
the be was very comfortable. Room had fridge with freezer. nice bright bathroom.
Stayed in August 2023
Reviewed: July 31, 2023
Alston
United States of AmericaThe rooms had a musky cigarette smell
The rooms were clean, the AC worked and the staff was friendly
Stayed in July 2023
Reviewed: July 17, 2023
Stacey
United States of AmericaThe room was clean but very musty smelling and damp! You could feel the moisture in the rug and bedding. There were mold spores on the window behind the curtain. We ran the air conditioner non stop which seemed to help. We did not request another room so that is on us.It was not unbearable and Our stay was short or we would have.
The location was close by to all of the things we were there to see as well as restaurants and shops.
Stayed in July 2023
Reviewed: July 11, 2023
Going
United States of AmericaNo continental breakfast. A bit on the Spartan side.
Place was clean. Everything worked.
Stayed in July 2023
Reviewed: July 10, 2023
Linda
United States of AmericaA bit of road noise from I-95, but once inside the room it's hardly noticeable. I'm sure the inn was there before the highway was built!
Very clean and pleasant place. Very convenient to the event we came to town for. Staff was welcoming and responsive. The room was large, and the bed was super-comfortable.
Stayed in July 2023
Reviewed: June 5, 2023
Susie
United States of AmericaIt was advertised as a non-smoking room, but the minute we opened the door, we could smell cigarette smoke. It might have been from years ago, but the smell was still there. My husband cut his leg on a ragged piece of metal on the lower part of the bed. We told the manager and he put a part on it, but the damage was done. The faucet in the shower/tub was a bit odd - we had to play with it to get it to work properly.
There was no breakfast provided. The room was adequate. Nothing elaborate.
Stayed in May 2023
Reviewed: May 25, 2023
Farrell
United States of AmericaThe parking lot was very tight to maneuver in. The first thing I noticed when I opened my door was a very musty smell. That first impression was hard to shake. The smell stayed for the 2 days there. The first morning, I turned on the shower to find no hot water. After turning the dial, I found the hot & cold water reversed. Hot water was obtained by barely turning the dial on. Cold was turning dial on all the way to the right. There was nothing offered us other than the room & the usual amenities (small microwave, fridge, basic full carafe coffee maker). What on thing can you do that costs little but goes a long way? Offer hot coffee in the morning in the office from a basic coffee maker from 6-11am. Include sugar & flavored creamers. People on the go don’t have time to make their own, but sure have time to stop in for a quick cup of caffeine, & a friendly hello from management. That little effort & expense goes a long way in drawing people to your facility….
Obviously, it was close to our reason for being in town, for a Celebration of Life for an uncle who lived in Old Saybrook for many years. The motel was just 1.3 miles from the church on Main St. The room basically was quite clean, which is a must when traveling. Thank you for that.
Stayed in May 2023
Reviewed: May 10, 2023
Jan
United States of AmericaWebsite indicated breakfast was included. A sign was up at the lobby stating breakfast was not available. There was another note that said coffee in room. There was no coffee anywhere. There was a great amount of noise directly upstairs (we were in room #15) very late at night. The noises were odd and somewhat frightening to be honest.
Spacious room, very very clean with many amenities - I especially got use of the ironing board/iron. Value for money was excellent.
Stayed in May 2023
Reviewed: April 16, 2023
Tom
United States of AmericaHighway traffic very load
Stayed in April 2023
Reviewed: April 6, 2023
John
United States of AmericaI brought cats. The posting indicates that the inn is pet friendly but signs in the lobby warn that they allow one dog only. Since I have less than one dog I stayed silent on the issue and that’s all I’m going to say about that. The rooms are excellent but there is more highway noise than at any other inn or motel that I have ever stayed.
Stayed in April 2023
Reviewed: April 5, 2023
Gianluca
United States of Americait’s a bit close to the highway and you can hear it at night. the heater/AC is a little noisy as well.
clean, cozy, great staff
Stayed in April 2023
Reviewed: March 27, 2023
Mette
DenmarkSome noise from the highway and aircon.
Nice room, easily accessible, cheap, nice staff.
Stayed in March 2023
Skopje, North Macedonia
Torre del Mar, Spain
Sopot, Poland
Lima, Peru
Vung Tau, Vietnam
Turin, Italy
Paris, France
Chundian, China
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content