Our room seemed to be renovated from the horror we had previously with mold and grime in bathroom , dirty carpeting etc. However, there was absolutely no shelving in the bathroom to put cosmetic case, no garbage pail, no door on the vanity( pipes showing ) no hook to hang clothes no place in shower to put soap etc. not a functional bathroom. No handle on closet in hallway ?

The staff was very friendly and helpful. The coffee cafe is a plus. The location for me is a plus since my family moved in the area

Stayed in April 2024

Construction! The hotel is undergoing renovation and while it’s understandable, it wasn’t disclosed when we made our reservation. Not only did we get to listen to all the normal noises of construction each day, we also got to listen to the workers shouting, singing, cussing, and even fighting. All in all, it was a minor inconvenience as we were outside seeing and visiting family most of the time, the nondisclosure was the real chafing point.

Staff, location, comfort and decor all get a 10! I unwittingly booked a teeny tiny room with a teeny tiny bed (and an AMAZING VIEW), but the front desk staff happily upgraded us to a junior suite with a king sized bed for a nominal charge. The location of the Hotel Lincoln just can’t be beat! It’s directly across from Lincoln Park, within blocks of multiple bars and restaurants and a short taxi/Uber ride to many neighborhoods and downtown. I’m pretty picky about bedding, but the beds and linens were perfect for us: firm mattress and super soft linens. Also, the hot water was almost instantaneous, water pressure in the shower was great and seemingly unaffected by varying levels of use by other guests. This is an older hotel, but tastefully decorated with whimsical pictures, murals, and furniture.

Stayed in April 2024

The room was small and rather outdated, and the bathroom tile was in poor condition, not to mention that the bathroom itself was very small. The bed was too hard to sleep on as well. This hotel needs to be updated to more modern-day standards, particularly with the price charge per night for a room. However, if you want a good location near many of Chicago's best places, this may be a good choice.

I found the staff's service to be exceptional; they were friendly and helpfulful.

Stayed in April 2024

Some details like they gave you cups for the coffee machine that did not fit, which made it impossible to make the coffee... Forgot the trashbag in the room after emptying it. Forgot putting new bag in. Also the high speed internet was, well the slowest internet I have ever used 😄

Free water and coffee. Cleaning lady was very helpful when we asked for something.

Stayed in April 2024

The volume in the rooftop lounge was ridiculous. It was incredibly difficult to hear and we had to yell at each other (both in our 30's and healthy lol) We even sat outside for a bit and it was still very loud.

The coffee in the coffee shop is amazing! The room setup was also unique, definitely a fun experience. The proximity to Park West, the water, and Lincoln Park were the main reason for our choice. The valet service was perfect and timely.

Stayed in April 2024

Rooms were dated and need refreshed

Location was fantastic! Beds were very comfortable.

Stayed in March 2024

There were no microwaves/fridges in the rooms, but the front desk does have a guest fridge where they can store your cold items. It’s a little inconvenient but not an issue. There is a $400 incidental fee that they don’t tell you about until you arrive, but if the room is undamaged you will get it back within 7ish days.

The location was excellent! The room was very clean and the staff was helpful. The bed and pillows were comfortable!

Stayed in March 2024

Room was small and Spartanly furnished. Did not like extra charge "destination charge". BS!! Just post hidden charges.

Location, staff

Stayed in March 2024

Value

Location

Stayed in March 2024

No refrigerator

Proximity to our desired destinations

Stayed in February 2024

The hotel itself is quite old, and acoustic insulation wasn't great between rooms. My room was also directly outside the elevators on my floor which was the source of quite a lot of noise. To be fair though, if I had raised that with staff, I'm sure they would have changed me to another room, but I was only there for a couple of days so didn't bother.

Location was excellent, near Old Town and Lincoln Park, and downtown is walkable. Nice lake views from my room also. The staff were fantastic and extremely helpful. The bar on the roof is worth a look too.

Stayed in February 2024

A little outdated , not super comfortable

Location, rooftop bar & staff, location

Stayed in January 2024

Probably not hotel’s fault but the service and prices at the rooftop Parker restaurant are off. We have stayed this hotel minimally 45 days in last 4 years and have seen decline in this restaurant. Take our advice and go across the street for breakfast at Nookies.

Location.

Stayed in December 2023

I had problems with the heating/cooling. The staff transferred me to another room but the temperature remained too hot for me although i had set it up for 70 degrees.

The staff was extremely nice and I liked the breakfast offerings at Elaine's.

Stayed in January 2024

Cover on heating/ac unit wouldn't stay on, missing a curtain on closet, missing a bedside lamp in room (612).

Location, value

Stayed in January 2024

The room where I stayed was clean but a bit stuffy, and it was difficult to adjust the temperature, so it was stiflingly warm, and the shower was not great. It was fine, but the quality was not up to the level of the cost, in my point of view.

Great location and excellent , kind, and accommodating staff, especially given how cold it was. The associated coffee shop and restaurant are good. I was not expecting the amenities fee, but I did enjoy having the bottled water, the drink, etc.

Stayed in January 2024

Our room had 2 beds but they were semi private as the coffee bar was in a narrowed hallway between the 2 beds. Unexpected good surprise!

Stayed in December 2023

This particular stay, we requested a one bedroom and was given something else. They did move us to a one bedroom for an up charge. But the heat did not work.

We have stayed here several times. I really like the location. It’s close to the beach is zoo and restaurants.

Stayed in December 2023

We didn’t eat bkfst

Stayed in December 2023

HVAC too loud

Location perfect. HVAC fan very noisy.

Stayed in November 2023

I'm not sure if the valet actually parked my garage in the parking lot, it may have ended up on the street all night, but idk if the lot was full or something. It wasn't the end of the world but I am relieved I didn't get a ticket or anything.

Loved the location, staying on the 11th floor, the bed was super comfy, room temperature very comfortable. Appreciated the 2 water bottles and the soaps.

Stayed in October 2023

Let them know the heater did't work too good

Close to Zoo

Stayed in November 2023

The bed was hard. Pictures made the room seem larger - should have paid more attention to the square footage.

Location was awesome. I loved Elaine's Coffee Call. Our view was great!

Stayed in November 2023

no coffee machine refills and cups updated daily and called to ask for some and never delivered. Your fitness room too small and no cups for water and no paper towels or spray to clean equipment (have not seen a hotel in 2 years that does not do that).

Room size, location

Stayed in November 2023