540 Park Avenue, Upper East Side, New York, NY 10065, United States of America
#71 of 409 hotels in New York
Guests' ChoiceBased on 181 hotel reviews
8.6Cleanliness
8.9
Comfort
9.0
Location
9.5
Facilities
8.6
Staff
9.1
Value for money
7.9
Free WiFi
8.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 22, 2024
Tarpley
United States of AmericaNo ability to make coffee in a glass mug in my room . I do not want to get dressed and take an elevator to get my morning coffee in a paper cup.
Location
Stayed in April 2024
Reviewed: April 7, 2024
Wissot
United States of AmericaNeeded a separate walk-in shower and a soaking tub that stood alone
The size of my room was lovely.
Stayed in April 2024
Reviewed: February 18, 2024
Sebastian
United States of AmericaStaff at the concierge definitely not happy to help, especially one guy who was content with saying no, packages were there, he just wanted to be tipped ahead. Hotels in this category should be more careful about the staff that deals with guests.
Restaurant below is a bit crowded but good.
Stayed in February 2024
Reviewed: February 8, 2024
Day
United States of AmericaDid not have any complaints at all.
Early Check-in, Late Check-out, friendly, accommodating staff. Very positive experience and we have stay here before.
Stayed in February 2024
Reviewed: January 5, 2024
Kenneth
United States of AmericaNo coffee maker in room. No magazines or entertainment facilities. Thin walls permit noise.
Location
Stayed in December 2023
Reviewed: January 1, 2024
Barbara
United States of AmericaThis was the 3rd time I’ve stayed with you. I feel so at home there. Your staff is exceptional——from the doorman to the concierge to housekeeping! I loved being on the 20th floor with a wonderful view of the City. I will be back again——same time next year! Happy New Year to all, Barbara
Stayed in December 2023
Reviewed: December 20, 2023
James
United States of AmericaThe bathroom has too few hooks for hanging towels and washcloths
Fabulous staff
Stayed in December 2023
Reviewed: December 4, 2023
Christopher
United States of American/a
Our favorite hotel in NYC.
Stayed in November 2023
Reviewed: November 16, 2023
Evelyne
Switzerlandlate check-in :) cause I cannot wait to get into the room
Location, staff, tidiness, gym, bar
Stayed in November 2023
Reviewed: September 9, 2023
Cheryl
United States of AmericaStaff is always so helpful. Robert have great recommendations for dinner
Stayed in September 2023
Reviewed: September 4, 2023
Wimbish
United States of AmericaLoved our two bedroom suite.
Stayed in September 2023
Reviewed: August 31, 2023
Rob
United States of AmericaBreakfast was good/location was important/visit for medical purposes at nearby hospital. Discount given, which was helpful.
Stayed in August 2023
Reviewed: August 28, 2023
John
United States of AmericaI was so pleasantly surprised by this hotel! The staff was wonderfully attentive and thoughtful, the rooms were clean and efficient, and the bed was so comfortable (I spelt great)! Great location, too! Very comfortable, great shower, especially coming in after a late fun night. Very relaxing and private.
Stayed in August 2023
Reviewed: August 21, 2023
Natalia
ArgentinaDidn’t replenish the bottles of water
Location. Spacious room. Nice bathroom.
Stayed in August 2023
Reviewed: August 19, 2023
Robert
United States of AmericaA+
Stayed in August 2023
Reviewed: May 14, 2023
Michelle
United States of Americarooms are a bit dated
location and the entire staff
Stayed in May 2023
Reviewed: May 14, 2023
Cindy
United States of AmericaThe hotel's location was perfect, offering easy access to popular attractions and a variety of dining options. Additionally, the complimentary breakfast provided a wide range of delicious options to suit every taste.
Stayed in May 2023
Reviewed: May 12, 2023
Victoria
United States of AmericaNothing.
I was disappointed with my stay at Hotel. The rooms were not well-maintained, and cleanliness was an issue. The staff was unhelpful and lacked professionalism. The location was also inconvenient, far from the main areas of the city. I would not recommend Hotel for a pleasant stay.
Stayed in May 2023
Reviewed: May 12, 2023
Victoria
United States of AmericaNothing.
I had an amazing experience at Hotel. The staff was friendly and attentive, and the rooms were spacious and clean. The hotel's location was convenient, with easy access to popular attractions. The amenities were top-notch, including a fantastic pool and fitness center. I highly recommend Hotel for a comfortable and enjoyable stay.
Stayed in May 2023
Reviewed: May 11, 2023
Jerry
United States of Americanice view
Stayed in May 2023
Reviewed: May 10, 2023
Sarah
United States of AmericaThe hotel's location was also a major plus, as it was conveniently located within walking distance of several popular attractions and restaurants.
Stayed in May 2023
Reviewed: May 10, 2023
Sarah
United States of AmericaThe room was equally impressive, with a comfortable king-size bed, high-quality linens, and plenty of space to move around. The bathroom was spotless, with fluffy towels and premium toiletries that added an extra touch of luxury.
Stayed in May 2023
Reviewed: May 8, 2023
Elizabeth
United States of AmericaExpensive but that’s New York!
The room was very big and perfect for our family with young children.
Stayed in May 2023
Reviewed: May 7, 2023
Cassie
United States of AmericaNo microwave
Very close to Broadway less than a mile. Close to Madison Avenue for high end shopping. Felt very safe. Located on Park Ave. Happy hour daily. Room service and concierge. Snacks in the room and a mini bar. The bellman were great especially Isaac. All of the staff is helpful. Concierge assisted in booking a ticket for 911 Memorial and printed it for me.
Stayed in May 2023
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