5855 West Century Boulevard, Los Angeles, CA 90045, United States of America
#182 of 376 hotels in Los Angeles
Guests' ChoiceBased on 1261 hotel reviews
7.8Cleanliness
8.4
Comfort
8.4
Location
8.5
Facilities
8.2
Staff
8.3
Value for money
7.4
Free WiFi
7.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 20, 2024
Tina
CanadaCoffee machine in the room was missing parts…
Ease of access to airport, great layout, busy lobby, nice pool and room.
Stayed in March 2024
Reviewed: March 18, 2024
Morales
United States of AmericaHad to pay for parking
Everything was great, specially the pool
Stayed in March 2024
Reviewed: March 12, 2024
Alveron
United States of AmericaN/A
Location near the airport. Fast and easy check in.
Stayed in March 2024
Reviewed: February 27, 2024
Roy
Canada$15 per device to use wifi
Close to airport
Stayed in February 2024
Reviewed: February 27, 2024
Alexander
United States of AmericaRoom
Stayed in January 2024
Reviewed: February 26, 2024
Sean
United KingdomBar staff on Hangar 18 Bar + Kitchen, me and my wife took a seat at the bar where we waited around 15 minutes before we were asked if we wanted a drink. The woman was too busy laughing and flirting with men. We then ordered food which we waited another 32 minutes to arrive and the man then put it behind the bar which it stood for another 10 minutes while she flirted again. At this point the manager came and I told them I wanted a refund for the food. At this point the steam was blowing out my ears. We were refunded for both food and drinks. Never again.
Staff on reception was brilliant, fantastic room looking out onto the pool. Clean and very convenient.
Stayed in February 2024
Reviewed: February 22, 2024
Howard
CanadaOverall was very pleased but I was a bit disappointed to see so many additional taxes and fees on my bill upon check out.
Location, check in staff and speed, décor, quality of the lobby area and the pool and hot tub and the rooms met or exceeded expectations. The food quality is also good at the lobby bar, and excellent (albeit expensive) at the Steakhouse. The shuttle was fast and frequent with friendly service.
Stayed in February 2024
Reviewed: February 10, 2024
Karen
United States of AmericaThe slow bellman and Valet
The housekeeping staff
Stayed in February 2024
Reviewed: January 23, 2024
Reka
IrelandShops and restaurants are extortionately expensive in the hotel. As there is nothing nearby to buy food or groceries they totally capitalise on this. Bed was very soft, I personally prefer hard mattress because that’s much better for my spinal problems.
Conveniently located close to the airport in the industrial area. Our room was spacious and clean, had all we needed for our one night stay until our next flight to Hawaii the next morning.
Stayed in December 2023
Reviewed: January 8, 2024
Barbara
United States of AmericaPlug in coffee nook was blocked and wouldn't accommodate coffee pot plug. Appliance cord too short to use bathroom plug.
Room size and comfortable furniture
Stayed in January 2024
Reviewed: January 5, 2024
Shalyma
New ZealandOur room was located close to the lobby and we constantly had other guests yelling outside our room.
The location was perfect for what we needed. The staff we met we’re helpful.
Stayed in December 2023
Reviewed: December 25, 2023
Sandra
CanadaRoom view across from restaurant
Starbucks was ok
Stayed in December 2023
Reviewed: November 27, 2023
Juan
AustraliaIs a hotel that caters to travelers in transit- there are no 24hr food options
Very close to LAX - 5 minute bus ride and that’s it
Stayed in November 2023
Reviewed: November 26, 2023
Ramez
CanadaNothing at all was wonderful, the is minor voice of the airplane passing by, but the double glazed windows got you all covered. Basically nothing to worry about!
It’s close to the airport, quite good when they maintain a good standard always put a smile on your face, the overall experience was satisfactory.
Stayed in October 2023
Reviewed: November 21, 2023
Stuart
United States of AmericaVery clean. Quiet. Had all the amenities you could ask for.
Stayed in November 2023
Reviewed: November 19, 2023
Rosalind
AustraliaThe view from the room was horrible. We chose to stay here again as our first day was perfect..we had a pool view room on that stay. This time we had the view of a dirty roof..Horrible to wake up to after a 15 hour flight. It also felt like forever to walk to our room also, way down the back, like the cheap seats.
Room was clean and bed was exceptionaly comfortable. Great location to airport.
Stayed in October 2023
Reviewed: November 12, 2023
Pochiu
Hong Kongmore in room amenities, like slippers, bathrobe, toiletries,
Fast check-in, early check in, nice bed, clean sheet, heat and cooling air con, spacious, airport shuttle
Stayed in November 2023
Reviewed: November 9, 2023
Chloe
United States of AmericaThe dining options were all very expensive, particularly for a family traveling with kids.
The hotel itself was very nice.
Stayed in October 2023
Reviewed: November 9, 2023
Jean-pierre
CanadaAirport bus service terribly slow!!!🙄👹
Stayed in November 2023
Reviewed: October 30, 2023
Tonya
United States of AmericaWe had just gotten off a cruise and arrived earlier than check in. I understand it was early but we were told there were rooms available IF we wanted to pay an additional $75 to check in when we arrived or we could wait till Noon and pay $40 or we could wait till 2 and it would be complimentary....so we had to sit in the waiting area for HOURS, even though we were told rooms were available IF we wanted to pay extra. That to me is not good customer service. We would have eaten at your restaurant and probably spent the additional money that was requested to check in early but instead we ate elsewhere. All so you could charge additional fees, even when there were rooms available when we checked in. I know this review really won't matter as you are a huge company and I am just one person that you could really care less how I feel. Tonya Davis
The location of the hotel and free shuttle to the airport.
Stayed in October 2023
Reviewed: October 22, 2023
Ricardo
PanamaIt’s wore out, noise from the pool late at night
Location
Stayed in October 2023
Reviewed: October 10, 2023
Natee
ThailandFar away from the convenient store and no water offer in the room.
Location and fast check in and big room space for 2 big luggages.
Stayed in October 2023
Reviewed: October 7, 2023
Foster
Australiafacilities
Stayed in September 2023
Reviewed: October 2, 2023
Lars
SwedenI had been promised check-in between 1 pm and 2 pm upon my arrival last Thursday. In the hotel confirmation that I received by e-mail, there was not a word about paying $40 extra for this small service. Why? In any case the receptionist would not listen; I waited an hour as I was not going to pay this unknown fee.
The shuttle from the airport was a determining factor in my choice of hotel
Stayed in September 2023
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