3901 19Th St , Lubbock, 79410-1002, United States of America
#51 of 68 hotels in Lubbock
Guests' ChoiceBased on 962 hotel reviews
7.2Cleanliness
7.5
Comfort
7.5
Location
8.2
Facilities
7.3
Staff
8.2
Value for money
7.6
Free WiFi
8.1
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 15, 2024
Victor
United States of AmericaBlow dryer didn't work and shower leaked a little. Nothing that ruined my trip but noticeable.
I was satisfied I could either take advantage of the early breakfast availability or sleep in a little and it would still be available till 9:30am.
Stayed in April 2024
Reviewed: March 25, 2024
Valois
United States of AmericaFacility was a bit dated. The walls seem to be a bit thin. At times, I could hear the guests in the adjacent room having conversation or on the phone.
Staff was extremely helpful, pleasant and professional. Room and bathroom were clean and comfortable. Good hearty breakfast.
Stayed in March 2024
Reviewed: March 24, 2024
Laura
United States of AmericaBreakfast was blah!
Great location for where we were going! Beds were comfy , staff was excellent.
Stayed in March 2024
Reviewed: January 24, 2024
Kelli
United States of Americarun down, dirty
location
Stayed in November 2023
Reviewed: January 19, 2024
Kehinde
United States of AmericaThe lady who checked us in was extremely dismissive and rude
Clean
Stayed in January 2024
Reviewed: January 7, 2024
Trazy
United States of AmericaGot bit by bugs, Im hoping it wasnt the bugs im thinking about
Stayed in December 2023
Reviewed: January 5, 2024
Sylvia
United States of Americadirty, run down and breakfast was bare minimum
location and staff
Stayed in October 2023
Reviewed: December 22, 2023
Mary
United States of AmericaRoom, breakfast and bed all good.
Stayed in December 2023
Reviewed: December 18, 2023
Higginbotham
United States of AmericaThe mattress was pretty hard for us.
Room was very large, with a kitchenette, living room, 2 TV’s (living room & bedroom area) and a small bathroom with a tub. The mattress was a bit too firm for us but that’s not a negative for the hotel, just for us. Breakfast was very good and the dining area was kept clean.
Stayed in December 2023
Reviewed: December 17, 2023
Arielle
United States of AmericaThe price is too much for what you're getting.
The room was great size.
Stayed in December 2023
Reviewed: December 2, 2023
Douglas
United States of Americanot enuff hot water 5 or 6 min. for handy cap showers
I like the beds they are comfortable and the location is good close to down town and the doctors office, we stay here often
Stayed in November 2023
Reviewed: October 30, 2023
Joe
United States of AmericaIt was a bit sketchy parking
It was nice. Hot breakfast. No issues
Stayed in October 2023
Reviewed: October 20, 2023
Susan
United States of AmericaElevator floors are cracked, broken pieces
Location Very comfortable beds & pillows!!! Good breakfast Loved the breakfast employee, very attentive
Stayed in October 2023
Reviewed: October 2, 2023
Mike
United States of AmericaWe originally booked at another hotel in Lubbock, but it was a disaster and looked to change hotels at 2:00am. Your staff was very helpful and were thrilled to have a nice comfy bed!
Stayed in September 2023
Reviewed: October 2, 2023
Jo
United States of AmericaThe bathroom needs a deep cleaning. There is urine build up around the toilet. All the corners of the floor have scum built up. Disgusting. The rest of the room was clean
Location
Stayed in October 2023
Reviewed: October 1, 2023
Kristy
United States of AmericaDirty bathroom. bed was uncomfortable We stayed in back building & we like the front building better Front building Cleaner & had hardwood laminate floors Won’t stay there unless front building is available
Close to tech campus
Stayed in September 2023
Reviewed: September 17, 2023
Angela
United States of AmericaGood location to our event.
Stayed in September 2023
Reviewed: September 3, 2023
Christopher
United States of AmericaThe staff was friendly. The food was good.
Stayed in September 2023
Reviewed: August 23, 2023
Valerie
United States of AmericaThis was the first time I gave a major complaint. We checked in and I attempted to take a shower. I tried for over 10 minutes but the water got hot and I could not get any cold water to adjust the temperature. Couldn’t wash my hair or anything. Water in the sink was also warm when I brushed my teeth. Told the desk clerk and all she said was she would tell maintenance. Didn’t do me a lot of good when I had a half hour to get ready for the concert. Tried it again in the morning but was still the same. At least the morning gentlemen apologized and assured me they would look at it. We will be back in a month and I am requesting not to be in that room.
Love the location. This is our usual hotel when we come to Lubbock for concerts.
Stayed in August 2023
Reviewed: August 20, 2023
Darius
United States of AmericaIt meet my expectations
Stayed in August 2023
Reviewed: August 15, 2023
Jaime
United States of AmericaHow do anything?
Good
Stayed in August 2023
Reviewed: August 9, 2023
Bryan
AustraliaMinor issue with electrical outlets not working.
Clean and comfortable. Short walk from Texas Tech arena.
Stayed in July 2023
Reviewed: August 9, 2023
Ken
United States of AmericaNight Clerk was not helpful. She was not aware of nearby restaurants
Stayed in July 2023
Reviewed: July 31, 2023
Jaime
United States of AmericaThe parking
The stuff nice
Stayed in July 2023
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