901 North First Street , Downtown St. Louis, Saint Louis, MO 63102, United States of America
#68 of 79 hotels in Saint Louis
Guests' ChoiceBased on 417 hotel reviews
6.0Cleanliness
6.9
Comfort
6.9
Location
7.5
Facilities
6.3
Staff
6.8
Value for money
5.9
Free WiFi
5.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 16, 2024
Frank
United States of AmericaWhen you ask for housekeeping, you don't get it.
Stayed in April 2024
Reviewed: April 14, 2024
Latrice
United States of AmericaShower was dirty and leaked on the floor
Location
Stayed in April 2024
Reviewed: March 12, 2024
Thomas
United States of AmericaI'm very disappointed in this hotel it use to be one of the best. Slowly getting run down rooms are beat up. Smell like cigarettes. Dirt in every corner four elevators only one works price was a lil to much for how bad of shape the hotel was in
Convenient
Stayed in March 2024
Reviewed: February 29, 2024
Tyra
United States of AmericaRoom wasn’t really clean and elevators were broken and it says there is a pool but where
Near the arch
Stayed in February 2024
Reviewed: February 27, 2024
Randolph
United States of AmericaNot receiving deposit back in full.
It stated we receive deposit back but in reality you only receive half of the deposit back and that was my main reason for staying at hotel.
Stayed in February 2024
Reviewed: February 10, 2024
Jay
United States of AmericaElevator wasn’t working, the property smelled like weed and the fire alarm went off multiple times through the midst of the night
It was a good location
Stayed in January 2024
Reviewed: February 6, 2024
Susan
United States of AmericaOur room was comfortable but the view to the back balcony was dirty, wet and ugly. The front desk person was very interested in watching videos on her phone while we were talking to her. I thought it was pretty unacceptable. I don’t think the hotel/room was worth the price.
Stayed in January 2024
Reviewed: January 29, 2024
Loren
United States of AmericaThe hotel was not very well maintained and the rooms were not as clean as I'd have expected.
The location was great. The rooms are large.
Stayed in January 2024
Reviewed: January 26, 2024
Tony
United States of AmericaThe elevators were not working and we were on the 4th floor so climbing the stairs trying to carry luggage and other items was a pain and not fun
The rooms were spacious and beds were comfortable
Stayed in January 2024
Reviewed: December 15, 2023
Jon
United States Minor Outlying IslandsElevator on the North side was Down, Housekeeping Never came to clean the Room during the 3 day Stay, even After Requesting. Pool wasn't Working and online The Apps Advertised a Working Pool. Exercise room was extremely Cold and Had Very few Weight Equipment, (Dumbbells)
Nothing, Everything was Average
Stayed in December 2023
Reviewed: December 15, 2023
Jon
United States Minor Outlying IslandsNo House Keeping After 3 Nights Stay and Pool was Closed
The Deluxe room
Stayed in December 2023
Reviewed: December 10, 2023
Jon
United States of AmericaBooking had to go through a Third Party
Room
Stayed in December 2023
Reviewed: November 10, 2023
Martin
United States of AmericaRoom smelled bad
Location
Stayed in November 2023
Reviewed: October 30, 2023
Samantha
United States of AmericaRoom bathroom could use a little help, definitely need more staff
Hotel main area is nicely decorated. Room was comfortable. The staff that we did see were nice and courteous
Stayed in October 2023
Reviewed: October 23, 2023
Alyssa
United States of AmericaThere should be a microwave in the facility
Location
Stayed in October 2023
Reviewed: October 19, 2023
Lakeisha
United States of AmericaDidn’t have a microwave anywhere in the hotel. At least one in the lobby would be helpful
Great location to the city
Stayed in October 2023
Reviewed: October 10, 2023
Ricky
United States of AmericaRude staff at checkin. Dirty bed sheets. No make up room for day2 stay.
Near arch
Stayed in October 2023
Reviewed: October 8, 2023
David
United States of AmericaBathroom was not clean- hairs in bathtub. We had to personally clean the bathtub/shower before use. No mattress cover; debris was on mattress. No breakfast or coffee/tea/water station included. The front elevation wasn't operational.
Spacious room. Convenience to the casino.
Stayed in October 2023
Reviewed: October 4, 2023
Laura
United States of AmericaElevators not working
Stayed in September 2023
Reviewed: August 8, 2023
Wise
United States of AmericaOutdated. Small bathroom.
Location was great. Coonnected to casino.
Stayed in August 2023
Reviewed: August 3, 2023
Larry
United States of AmericaThe bathroom was extremely small. It was supposed to be a nonsmoking room, but there was a residual smoke oder in the room. The room only had 3 bed pillows. The room overall could have been cleaner. The mirror in the wet/bar coffee area was dirty and smeared. The curtains in the bedroom were spaced apart so there was a 6 inch gap that could not be closed at night. The room stayed bright all night because of this. You have to weigh everything while traveling. Overall even with the downsides I'd probably stay there again due to price and location.
The location was good. It was close to downtown and walkable. The room was large with a bedroom and separate living room area.
Stayed in August 2023
Reviewed: August 3, 2023
Terry
United States of AmericaShower curtains were not wide enough. All you had to make contact with them and they pulled away from one of the ends. Only had 2 luggage carts available unless the customers didn’t return them after usage.
Location was awesome!
Stayed in August 2023
Reviewed: July 4, 2023
Bible
United States of AmericaIt was out of service summing pool was not working no room service it was old the rooms with good view where all taking
Location was ok
Stayed in July 2023
Reviewed: July 2, 2023
Bijoux
United States of AmericaToo cold
Stayed in June 2023
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