Great location

Stayed in March 2024

We were not informed at check-in that the hot tub wasn’t available. After ice skating we all got ready and walked down to find a sign stating it was unavailable. Major disappointment!

We really like that we can walk to the Gallivan Center to ice skate. We also liked that our rooms looked down onto the rink! We also really liked room service! The food was great and they were on time and very polite!

Stayed in December 2023

The pool is ice cold, the hot tub had so much chlorine that your eyes watered. On thing I always enjoyed about this hotel was the pool, hot tub, and exercise area. This year the area was miserable and we were unable to do an actively our family had been looking forward to doing. We try to stay here every year, but may not after finding the pool area poorly maintained.

Clean, comfortable, modernized, wonderful staff, parking, and walkable to downtown events. There were loud rowdy guests on our floor. Many guests complained and the management responded quickly to return the floor to calm order and peaceful slumber.

Stayed in December 2023

paying for parking

clean, well appointed with great location. room was large and well lighted. View was nice. The staff was communicative and friendly

Stayed in October 2023

The little drawer fridge in room 536 made a squealing noise when the motor turned on and there was crusty white stuff on the inside of the bathroom door. The bed frame in 537 was loose and made a banging noise if we sat down or moved on it.

Right downtown near all the things we wanted to do

Stayed in October 2023

Overall good experience, however, in our opinion, the hotel has a bit of an outdated appearance, in particular compared to other hotels in the neighborhood.

Stayed in September 2023

The restaurant was really not good

Convenient and comfortable

Stayed in September 2023

I didn't like how I booked with you all and put a card on file through booking. The hotel would not charge the card that I put on file instead it was an inconvenience to me because they stated that they could only charge the card in person when that was not explained on booking.com. That was my work's card because this was a work trip. Therefore, I did not have the work card on hand with me and it was very inconvenient to have to call my boss which was states away in order for them to send over a card authorization form in order for them to charge the card. Plus this transpired on a Sunday and my job was closed so my boss had to do all of this on a Sunday.

The location was great. The food at the restaurant inside was also great. I was only two blocks away from my work conference. We were also located two blocks from the mall as well and other restaurants so that was very convenient for us.

Stayed in August 2023

The decor in the bedroom and bathrooms particularly is a little dated and could do with a lighten up and refresh.

It’s on an excellent downtown location with a great entrance lobby and good staff welcome. The rooms are spacious and comfortable.

Stayed in June 2023

I didn’t like that there was no microwave in the room, but luckily it was very close in a common area

I like the Marriott app, then it alerted me when my room was available, it was in a great location for the half marathon, start finish and expo and many good restaurants 

Stayed in August 2023

Location, comfortablr room,, freindly personnel

Stayed in June 2023

Room was clean and comfortable and relatively spacious.

Stayed in May 2023

Quite expensive for what you get.

Nice big room, with a sofa and a great bathroom/shower. A pretty good location in downtown SLC - particularly if you're on a business trip. Check-in/out was super easy and smooth. Had a good one-night stay.

Stayed in February 2023

The check in girl was disrespectful and mocked us.

Most of the staff was very kind, especially those at dinner. The room was comfortable.

Stayed in February 2023

Need to offer free parking for the price of hotel

Stayed in February 2023

I booked the hotel thru Booking.com, I don't know what happened but my name wasnt in the reservation, they had my Guest's name on it. The manager made sure it wasn't her problem, with that happy face (but not), and she said she could not help unless I found out what happened. My CC was wrongly charged and now, AGAIN, they can not find my reservation to resolve my issue. What a mess!! They gave me a wrong room too, I booked for the king bed and they gave me 2 queens bed!

The location, is the best and the room is very clean/comfortable, the breakfast it's ok, but not worthy the $20 per person.

Stayed in February 2023

The pillows were not comfortable, I'd bring one of your own. And the breakfast buffet was not quality food.

The room was clean and comfortable. Great location, we could walk to everything we needed.

Stayed in December 2022

The only complaint we have is that you don’t have wheel chairs. My wife ended up slipping on the ice at the rink, breaking her leg. My two older boys had to carry their mom to the room for the night. She then had to hop to the car the next morning when we checked out!

We really like that it’s close to the ice skating rink. We also like that we had adjoining rooms, since our kids are with us, and that we had a beautiful view of the ice skating rink and the Gallivan Center. The staff was also fabulous!!! The breakfasts we ordered from room service were fantastic as well!!

Stayed in December 2022

location was perfect

Stayed in October 2022

A little dated

Good location with many restaurants and bars within walking distance

Stayed in October 2022

Cleaning lady woke us up to clean the room.

Perfect location. Beautiful hotel. Friendly staff.

Stayed in September 2022

I forget my jacket in the room and about 12hrs later I called the reception to ask about it. I was reverted to the lost object ticketing system but my jacquet was never found out. It was new and cost me 350€ that I have lost

Stayed in August 2022

Decor seemed quite dated.

Central location. Clean and spacious room.

Stayed in July 2022

The breakfast could have been offered earlier so we could eat before leaving the hotel for our early flight. If the hotel could offer options for early checkout, from 5am would be better.

The location was great within the center of Salt Lake City close to the tourist attractions.

Stayed in June 2022