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Reviews of Waikoloa Beach Marriott Resort & Spa This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

69-275 Waikoloa Beach Drive, Waikoloa, HI 96738, United States of America

#12 of 35 hotels in Waikoloa

Guests' Choice

Review Score

Based on 73 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.5

  • Location

    8.8

  • Facilities

    7.8

  • Staff

    8.5

  • Value for money

    6.6

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 3, 2024

    7.0
    Great location, could be better service.
    • Leisure trip
    • Family with young children
    • Pool View Guest Room, Guest room, 1 King bed
    • Stayed 5 nights
    • Submitted from a mobile device

    Staff was not overly accommodating- I get it’s not the Ritz - but I was paying fur 2 rooms at 600 a night - I expect a little higher lev el if service. I had simple requests- but must were met with - eh, sorry, can’t help you.

    Loved location - beach is beautiful

    Stayed in April 2024

  • Reviewed: February 24, 2024

    9.0
    one of the best thumbs up for our many hotels visited in Hawaii.
    • Leisure trip
    • Couple
    • Pool View, Guest room, 2 Double, Partial ocean view
    • Stayed 4 nights

    outside parking fee little high, swimming laps for exercise not possible, kamaaina rates not offered but partly available for some services if asked for.

    Stayed in February 2024

  • Reviewed: December 26, 2023

    7.0
    Good enough but wont be back.
    • Leisure trip
    • Family with young children
    • Pool View, Guest room, 2 Double, Partial ocean view
    • Stayed 6 nights
    • Submitted from a mobile device

    The grounds near ponds are dirty with trash. Food was terrible.

    Service was excellent. Hotel is beautiful.

    Stayed in December 2023

  • Reviewed: December 11, 2023

    8.0
    Very Good
    • Leisure trip
    • Group
    • Resort View Double Double, Guest room, 2 Double, Balcony
    • Stayed 10 nights

    No mirror in bedroom; poor lighting, no reading lamp over bed; no grab bar in shower which should be standard in all rooms not just disabled. Bathroom door poorly designed…almost crushed my partner who was using closet when I exited bathroom! Hallways much too cold for guests in shorts or bathing suits.

    Resort, pools and beach excellent. Restaurant okay, good coffee

    Stayed in December 2023

  • Reviewed: December 5, 2023

    8.0
    A very pleasant stay, with some excellent help at the local bike rental shop.
    • Leisure trip
    • Couple
    • Resort View Double Double, Guest room, 2 Double, Balcony
    • Stayed 8 nights

    The kitchen does a very nice job, but the portions on some meals are much too large, unless the diner is a glutton.

    Great location on the Kohala Coast. Very short walk to other restaurants, grocery/market, and other shops.

    Stayed in December 2023

  • Reviewed: December 2, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Resort Room, Guest room, 1 King bed, Balcony
    • Stayed 7 nights

    They charged for a microwave :( LAME

    Pools were great, food was good, sunsets on the beach were beautiful.

    Stayed in October 2023

  • Reviewed: November 26, 2023

    9.0
    Great but not excellent
    • Leisure trip
    • Family with young children
    • Resort Room, Guest room, 1 King bed, Balcony
    • Stayed 6 nights
    • Submitted from a mobile device

    Dinner menus are mediocre. Restaurant coffee was stale one morning and too heavy another morning. Room had ants.

    The pools are great.

    Stayed in November 2023

  • Reviewed: August 10, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Resort Room, Guest room, 1 King bed, Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    Room keeper throw away my wife’s pills that were in the little table close to bed . I complained with the director without a real recognition of the causes damage

    Position wrt Waikiki beach and room comfort

    Stayed in August 2023

  • Reviewed: August 4, 2023

    8.0
    The resort isn’t bad but it’s not great either. I wish I went to a different island like Oahu. The manager here was nice
    • Leisure trip
    • Couple
    • Resort Room, Guest room, 1 King bed, Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    Very expensive for what you get. Everything cost extra, like sitting in canopy by the beach or pool. Staff came and told me it cost extra to sit in canopy even though it wasn’t occupied. I was kind of embarrassed. Food was very expensive even though they bought me instant mash potatoes from powder.

    Great views

    Stayed in July 2023

  • Reviewed: January 29, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Resort View Double Double, Guest room, 2 Double, Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    expensive for what it was & looked a little tired in places. beds were small. accessing wifi confusing.

    loved the pools, beach and friendly staff. good location next to shops.

    Stayed in January 2023

  • Reviewed: January 16, 2023

    7.0
    exactly what we expected. we were returning guests.
    • Leisure trip
    • Couple
    • Pool View, Guest room, 2 Double, Partial ocean view
    • Stayed 1 night
    • Submitted from a mobile device

    I think it is pretty expensive and a limited choice of restaurants for a resort of this kind.

    the location and the landscaping are wonderful. the swimming pools are excellent. I like its proximity to the lava lava beach club. we were disappointed yes that there were no water sports equipment for rent in the afternoon.

    Stayed in January 2023

  • Reviewed: December 31, 2022

    8.0
    expected more for the $
    • Leisure trip
    • Couple
    • Resort Room, Guest room, 1 King bed, Balcony
    • Stayed 8 nights
    • Submitted from a mobile device

    Restaurant was..ok.

    great location beside the shops, great beach

    Stayed in December 2022

  • Reviewed: November 29, 2022

    8.0
    we will stay there again
    • Leisure trip
    • Couple
    • Ocean Front Guest Room, Guest room, 1 King bed
    • Stayed 5 nights
    • Submitted from a mobile device

    long walks to elevator

    location

    Stayed in November 2022

  • Reviewed: October 12, 2022

    7.0
    Nice stay but far better options around the world
    • Leisure trip
    • Couple
    • Resort Room, Guest room, 1 King bed, Balcony
    • Stayed 13 nights
    • Submitted from a mobile device

    Not nearly enough sun umbrellas around the pool. We hardly ever were successful in getting an umbrella and we did not think it was fair to reserve beds early as others did. Parking charges and resort fees are extortionate.

    All staff were excellent The beds were extremely comfortable

    Stayed in October 2022

  • Reviewed: May 7, 2022

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Ocean View Guest Room, Guest room, 1 King bed
    • Stayed 4 nights
    • Submitted from a mobile device

    it’s 30 minutes from Kona in the middle of a lava field.

    Stayed in April 2022

  • Reviewed: April 10, 2022

    9.0
    wonderful
    • Leisure trip
    • Couple
    • Pool View Guest Room, Guest room, 1 King bed
    • Stayed 1 night
    • Submitted from a mobile device

    The not quite as advertised "oceanfront" room.

    The staff was amazing. They allowed us to keep our room a few extra hours beyond check out because we were waiting for a spa appointment. Hotel lobby and areas for sitting and enjoying the sunset or eat breakfast or sip a drink were wonderful. The bathroom was great. The only minor negative was an "oceanfront" room that was a far distance from the oceanfront and more inner courtyard then pool and then the beach in the distance view. Slightly false advertising. Otherwise perfect.

    Stayed in April 2022

  • Reviewed: April 10, 2022

    9.0
    Overall wonderful! Check in staff was great, room was kept clean. Would stay here again.
    • Leisure trip
    • Couple
    • Ocean Front Guest Room, Guest room, 1 King bed
    • Stayed 5 nights
    • Submitted from a mobile device

    The dining experience wasn’t good. The food choices and taste were less than satisfactory. And certainly not worth the cost.

    The property is amazing!

    Stayed in April 2022

  • Reviewed: October 19, 2021

    9.0
    This property worked for us and satisfied out needs.
    • Leisure trip
    • Couple
    • Resort Room, Guest room, 1 King bed, Balcony
    • Stayed 5 nights

    The room worked. The balcony was helpful for drying the snorkeling equipment. The beach was very nice. It was fun to walk the historical sites and learn about them from the storyboards posted. The pools were enjoyable and had many areas that served everyone.

    Stayed in October 2021

  • Reviewed: October 10, 2021

    7.0
    Great location but overpriced experience
    • Leisure trip
    • Couple
    • Resort View Double Double, Guest room, 2 Double, Balcony
    • Stayed 5 nights

    The hotel itself is nice but we were disappointed by the facility given the price we payed. The hotel has a restaurant but the food quality is very poor. People were allowed to eat in the pool and we found this disgusting. Also, it was a constant battle to find space at the pool as people are leaving their towels early in the morning and then leave. With people leaving their left over food, a lots of birds are then attracted in the lobby and we found the lobby dirty with birds' poop... Most of the staff was not very friendly, we stay in 5 different hotels over 2 weeks of vacation on the Hawai'i islands and we never experienced so low welcoming. Again given the price you pay it was very disappointing. Last but not least we did the Luau of the hotel and we were extremely disappointed by the whole experience, way over priced... At the end, I felt that I payed a high quality experience that I did not experienced.

    The Waikoloa Beach Marriott Hotel & Spa was a nice hotel with a great location with a direct access to the ʻAnaehoʻomalu Beach where you can do some great snorkeling and even see green sea turtles. The room was spacious and clean. I would say that if you want to stay on this coast and part of the island the Waikoloa Beach Marriott Hotel & Spa is a good option but you need to lower your expectations.

    Stayed in September 2021

  • Reviewed: September 20, 2021

    9.0
    Great location with all the comforts we were looking for.
    • Leisure trip
    • Couple
    • Resort Room, Guest room, 1 King bed, Balcony
    • Stayed 3 nights

    The room design was clever, but the bed shared a wall with the bathroom which wasn't fantastic.

    Easy beach access, well appointed pool, and convenient onsite restaurant. There is also plenty of food options within walking distance if you want to explore a bit. The concierge was a great stop - she gave us several hike options and recs within the area.

    Stayed in September 2021

  • Reviewed: July 25, 2021

    8.0
    Beautiful property in a great location
    • Leisure trip
    • Family with young children
    • Resort View Double Double, Guest room, 2 Double, Balcony
    • Stayed 7 nights
    • Submitted from a mobile device

    Everything is expensive as to be expected. Next time would explore a condo option versus a hotel room.

    Location is fantastic, pool and beach access are perfect and easy. Sunsets can’t be beat. Easy access to restaurants, shops, grocery store and gas.

    Stayed in July 2021

  • Reviewed: June 19, 2021

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Resort Room, Guest room, 1 King bed, Balcony
    • Stayed 5 nights
    • Submitted from a mobile device

    The restaurant service was a little slow and the forgot our appetizer but they made up for it and comped some drinks.

    We had an amazing time!! The concierge was very helpful with planning day trips. Everyone was welcoming and nice.

    Stayed in June 2021

  • Reviewed: June 18, 2021

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Resort Room, Guest room, 1 King bed, Balcony
    • Stayed 7 nights
    • Submitted from a mobile device

    Resort fee is to high

    Great location and staff!

    Stayed in June 2021

  • Reviewed: June 12, 2021

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Resort Room, Guest room, 1 King bed, Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    Some prices were high

    Everything. Beautiful

    Stayed in June 2021

Showing 1 - 25

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