2020 Menual Blvd, Albuquerque, NM 87107, United States of America
#91 of 112 hotels in Albuquerque
Guests' ChoiceBased on 2440 hotel reviews
6.1Cleanliness
6.6
Comfort
6.7
Location
7.0
Facilities
6.3
Staff
7.3
Value for money
6.7
Free WiFi
7.1
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 24, 2024
Jaren
United States of AmericaBroken furniture and clogged pipes
How valuable and friendly this place is.
Stayed in March 2024
Reviewed: April 23, 2024
Sarah
United States of AmericaPoor cell phone service in the room
Breakfast wasn't that stocked, half of the equipment didn't work like waffle maker and some other machine..
Stayed in April 2024
Reviewed: April 20, 2024
Heather
United States of AmericaPool area was dirty and out of use most of stay, little to no hot water in my room, walls warping and ceiling peeling. There was no mention prior to that I would also be required to swipe my card again for a $100 deposit upon my arrival, that I will get back 5-7 days after the stay.
Ac worked, great location, decent breakfast
Stayed in April 2024
Reviewed: April 19, 2024
Kathryn
United States of AmericaOne funny thing is that there was only one electrical outlet for TV, microwave, and coffee maker. Had to change from one to another; could not do two of these simultaneously.
We were there to be with relative who was patient at UNM hospital. It was very convenient. The bed was very comfortable and there were some wonderful big pieces of carved wooden furniture - very nice.
Stayed in April 2024
Reviewed: April 12, 2024
Richard
United States of AmericaWorn furnishings. Staff seemed unprofessional - heavily tattooed in T-shirt at front desk.
Great value. Large room. Comfortable large bed. Clean room. Hot breakfast with several options. Microwave/fridge.
Stayed in April 2024
Reviewed: April 10, 2024
Josh
United States of AmericaThe whole building just needs some work. The lobby smelled pretty bad... almost like urine, but i can't say for sure that's what it was. In the room, every flush of the toilet was a gamble based on it appearing to nearly clog with just flushing liquids. The shower wall had a whole exposed section of the wall where there were no tiles. The wall next to the bed had a two foot series of cracks which had started to cause a section of drywall to cave in on itself. The mini-fridge was pretty loud, so we unplugged it. You can tell by looking at the property in general that it was probably really nice at some point, but it's just starting to fall apart. All that being said, the room was 50 bucks, and it met our needs, so I can't complain too loud.
The staff were all incredibly friendly. Couldn't beat the price, especially since it was a last-minute booking. Roaming parking lot security at night was nice....especially considering the hoard of zombie-people roaming the area when we pulled up.
Stayed in April 2024
Reviewed: April 9, 2024
Valerie
United States of AmericaThere is no fitted sheets for the beds just flat sheets covering the mattress. The toilet seat was broken. The side doors was not operating correctly
Clean
Stayed in April 2024
Reviewed: April 7, 2024
Nick
United States of AmericaNo restaurant
Rooms were good. Nice bed
Stayed in April 2024
Reviewed: April 7, 2024
Tricia
CanadaOld and very dated Bar closed due to illness of staff
Parking was good Staff pleasant
Stayed in April 2024
Reviewed: March 21, 2024
Beaty
United States of AmericaThat there was no information on a 100 deposit, yes it's refunded/pending, completely understandable but would had been nice to know so I could had cash prior.
Location was in a reasonable location, quick access to store, Walmart,food etc.
Stayed in March 2024
Reviewed: March 20, 2024
Lammert
United States of Americawell... there was a limited spots for outlets to charge our mobile devices. The tub in the restroom was leaking water.
The comfy beds and the room actually had a refrigerator and a microwave...
Stayed in March 2024
Reviewed: March 19, 2024
Julian
United States of AmericaI didn't like that our first room had mold in the bathroom
The staff was nice
Stayed in March 2024
Reviewed: March 18, 2024
Cruz
United States of AmericaI stayed two nights and got charged for four nights… the last time I was here they charged me for another reservation that I had with them as well for a different date… It took like ten to twelve days to get my money back
Clean, safe environment
Stayed in March 2024
Reviewed: March 15, 2024
Kym
United States of AmericaSeemed to be in the midst of lots of homeless encampments. Didn't feel as safe as I wish. Also, though outside appeared to be renovated, interior was a bit outdated. Again, it was fair. No complaints, but also not much special about it.
The location was convenient to where I needed to be. I was not able to take advantage of breakfast, so nothing to share there. The outside appeared to be renovated. Overall, it was fair and no huge complaints.
Stayed in March 2024
Reviewed: March 15, 2024
Justine
United States of AmericaIt's kind of old but if you a remodeled room it's decent. We like the joining rooms which is nice as we usually bring the whole family and get two rooms.
We always try and stay at this hotel. The pool is nice and the hot tub is big. Unfortunately the hot tub wasn't working this last time for the price this place is a great value.
Stayed in December 2023
Reviewed: March 12, 2024
Cord
United States of AmericaJacuzzi was dirty and malfunctioning, shower in room never got warm, wallpaper peeling off walls
Stayed in March 2024
Reviewed: March 1, 2024
Shannon
United States of AmericaThe doors have large spaces so you can hear everything outside. The housekeeping don't clean the tubs too well, pink mold is next to the tub. And they don't restock the supplies very well. We had practically no toilet paper.
It is about what you would expect for the price, but it ok.
Stayed in February 2024
Reviewed: February 27, 2024
Adam
United States of AmericaThe fact that she talked bad about me in front of me guess not knowing I knew Spanish or not caring
House keeper on second floor has some serious issues or would have to say racist idk what her problem is or was the only one I had any problems whatsoever with
Stayed in February 2024
Reviewed: February 19, 2024
Martin
United States of AmericaThe exterior felt very unsafe. There was one guy in a old car who kept driving through the parking lot justiculating at no one. Albuquerque has become an awful City, and I would think twice about even spending the night there. When you drive into town the first thing you see is the drifts of trash along the freeway.
The rooms were clean and nice. It was a good value, for the room at least.
Stayed in February 2024
Reviewed: February 16, 2024
Mark
United States of AmericaHotel is a little dated. Heater didn’t work well.
Convenient location with airport shuttle. Friendly staff.
Stayed in February 2024
Reviewed: February 14, 2024
Carl
United States of AmericaThe sliding glass door on the veranda didn’t lock.
Stayed in February 2024
Reviewed: February 12, 2024
Phscosta
BrazilBreakfast is ok. Confortable room
Stayed in February 2024
Reviewed: February 2, 2024
Johnny
United States of AmericaThe housekeeping policy is kinda weird and the ice machines leak water. The jets in hot tub dint all work.
The water jugs with fruit slices were awesome
Stayed in January 2024
Reviewed: January 29, 2024
Maes
United States of AmericaWhen I wanted to get into the bed there was a dirty clothes inside the bedding from the previous guest the pool in the hot tub smell like pee the $100 deposit even though we paid with credit card
The breakfast was nice
Stayed in January 2024
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