132 East McCullough Drive, University Place, Charlotte, NC 28262, United States
#172 of 183 hotels in Charlotte
Guests' ChoiceBased on 504 hotel reviews
4.9Cleanliness
5.7
Comfort
5.7
Location
6.7
Facilities
5.4
Staff
6.7
Value for money
5.7
Free WiFi
6.6
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End of dialog contentReviewed: 11 April 2024
Gamble-bromell
United StatesOne of my bathrooms wasn't cleaned properly. My husband found dirty washcloths. The room had very little lighting because a few bulbs were out.
Stayed in April 2024
Reviewed: 26 March 2024
Franklin
United StatesI booked a non-smoking room and the whole room smelled like smoke from guest in the rooms next door. Had to get febreeze and other cleaning products to make the room smell good. Found a spider in my sheets when I got there. But it was only one. Breakfast was continental NO EGGS OR MEAT.
Like the staff. Like the location.
Stayed in March 2024
Reviewed: 30 January 2024
Brandon
United StatesThe hotel was definitely not the cleanest and very behind the times. Our bathroom door was like a farm styled door which was a struggle to open and close and there was a literal hole in the wall. I stayed in this hotel years ago and over time I’m assuming the quality has declined.
How close it is to surrounding shopping centers
Stayed in January 2024
Reviewed: 13 August 2023
Dalton
United StatesAdvertised breakfast. There was cereal and coffee in a room that had not been cleaned in quite some time. Toilet leaked. Shower was broken. Couldn’t maintain hot water. Crime. Had a car chase ending in the parking lot with guns drawn. Scary.
Location near PNC Pavillion
Stayed in August 2023
Reviewed: 6 August 2023
Alberto
United StatesNeed more maintenance some of the lights didn't work
Stayed in August 2023
Reviewed: 6 August 2023
Thomas
United StatesPretty much everything but. They need to renovate and it smells weird inside I’m lobby and elevator
I had a place to sleep.
Stayed in July 2023
Reviewed: 28 July 2023
Colleen
United StatesThe rooms have become run down. missing pictures on walls, torn window seat cushions, no microwave or fridge, and things like the facet not working correctly-only goes to high and you have to turn it many times and carefully to get it turned off. Also the breakfast was always minimal but now there is no fruit at all, no protein in hard boiled eggs or waffle irons. Just some bread, small premade waffles, tiny muffins and a couple cereals. There wasn’t even tea bags or oatmeal so not sure why they still have hot water.
I have stayed here frequently for over the last 10 years. It is centrally located to shopping- specifically IKEA and easy highway access . I’ve always like the small compact comfortable clean rooms and bathroom. The staff has always been excellent too. Quiet location.
Stayed in July 2023
Reviewed: 13 July 2023
Kenneth
United StatesAccommodations, no office/computer room
The staff was ok, with their limited resources
Stayed in June 2023
Reviewed: 12 June 2023
Pamela
United StatesI have always stayed here over the last 6 years and this is the first time that I found the property to have a bad odor and there were many many ants in our room. I had already booked this hotel for September when I visit again and I am regretting it unless they can figure out how to get back to their higher standards.
location and cost
Stayed in June 2023
Reviewed: 1 June 2023
Stephanie
United StatesThe bathroom had a hole under the sink that had installation hang out of it. The outside of the building was not in good shape.
I was a little better then the last visit. The room was cleaner then the last visit.
Stayed in May 2023
Reviewed: 26 April 2023
Victor
United Statesneeds to be updated
Stayed in April 2023
Reviewed: 17 March 2023
Adrienne
United StatesThe room had an odor and there was a marijuana smell in the hallways.
Staff. The staff that were on duty was friendly.
Stayed in February 2023
Reviewed: 21 February 2023
Philip
United Statesseemed to be a hang out for gang types. the bed was too firm/hard. not a lot of blankets.
location was good
Stayed in February 2023
Reviewed: 20 February 2023
Ashia
United StatesThe nosey and the people smoking and hanging out in front
The cleaning is ok
Stayed in February 2023
Reviewed: 17 January 2023
Amber
United StatesA guy approached us in the lobby in front of the front desk and in front of our children and tried to sell us weed. If it wasn't for that we would have stayed another night
The hotel was right around the corner from where I needed to go
Stayed in January 2023
Reviewed: 28 December 2022
Kendra
United Statesthere aren’t any refrigerators or microwaves in side of the rooms. and the telephones and alarm clocks are not plugged up neither are the hair dryers. smelt sewer the entire time of my stay. had to change rooms 3 times due to housekeeping doing half jobs. sheets weren’t clean
the area of the city it is located in is the only thing I liked about it.
Stayed in December 2022
Reviewed: 11 August 2022
Jovanna
United StatesThe place was old and nasty looking. It needs to be properly cleaned and repaired
That my car didn’t get broken into. There were a lot of people standing around when I can back that evening
Stayed in August 2022
Reviewed: 9 August 2022
Randall
United StatesTV didn't work half the time. No linens, ice bucket or cups. Bathroom was filthy and some things haven't been cleaned in a long time. My pictures won't download or you could see just how bad it is.
Nice comfortable beds. Good location.
Stayed in August 2022
Reviewed: 18 July 2022
Peter
United StatesYou probably should just go over to the Charlotte University Place property to see for yourself. But the property needs a huge makeover. Now your prices are low and I was really that surprised, but my room furniture was so old it was almost falling apart. The rod holding the shower curtain was dangling from the wall and really didn’t work. The desk chair cover was peeling so bad, the top of the black chair was white and dirty. Everything was old and overused, yet was cleaned well.
The room was very clean and perfect for my short one night stay. There were rooms available during a very busy time. I got right to my room and quickly went to sleep. Service was very good.
Stayed in July 2022
Reviewed: 17 July 2022
Stephanie
United StatesHotel has not been kept up and overall is not clean.
Stayed at the hotel 6 years ago
Stayed in July 2022
Reviewed: 26 June 2022
Pam
United StatesNo hot water Obvious damage to light fixture at window Only one bed light worked Area seemed unsafe. Sketchy people all around. The Lyft driver told us not to stay there again. Halls smelled of cigarettes and marijuana
It seemed clean and we were comfortable
Stayed in June 2022
Reviewed: 1 June 2022
Benjamin
United StatesEvery year it seems a lil more run down, wished hotel owners put a lil more effort into up keep......was charged more than what my reservations with Booking.com were said to be.
Great Location.....Friendly Staff
Stayed in May 2022
Reviewed: 30 May 2022
Stephanie
United StatesEverything staff the building
Nothing everything
Stayed in May 2022
Reviewed: 13 April 2022
Kevin
United StatesThe carpet was nasty. There were always some people outside the front door smoking Marijuana with several people around.
Location
Stayed in April 2022
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