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Reviews of Microtel Inn by Wyndham Winston-Salem This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

100 Capitol Lodging Court, Winston-Salem, NC 27103, United States of America

#39 of 40 hotels in Winston-Salem

Guests' Choice

Review Score

Based on 751 hotel reviews

4.5

Score breakdown

  • Cleanliness

    5.2

  • Comfort

    5.4

  • Location

    7.1

  • Facilities

    5.0

  • Staff

    6.4

  • Value for money

    5.6

  • Free WiFi

    5.8

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: February 19, 2024

    5.0
    Decent
    • Solo traveler
    • Queen Room - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    The front desk lady was extremely rude. She always has her baby while she is suppose to be working. She doesn’t know how to talk to people. She seems to think she is above others while she lives in the hotel

    Location was great

    Stayed in February 2024

  • Reviewed: January 9, 2024

    4.0
    Could have been better
    • Leisure trip
    • Couple
    • Queen Room - Smoking
    • Stayed 8 nights
    • Submitted from a mobile device

    No room service or food like shown on website .No laundry room everything was getting renovated .

    The staff was welcoming

    Stayed in January 2024

  • Reviewed: November 3, 2023

    3.0
    Hopefully the repairs they are making will help
    • Leisure trip
    • Solo traveler
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The heating core had a shorty in it and it kept going off. The remote to the TV would work, then wouldn't.The bed was hard as a rock did not sleep good not at all

    Stayed in November 2023

  • Reviewed: October 13, 2023

    5.0
    Fair
    • Business trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Carpet looks so dirty needs changing If you call their listed phone number, rarely answered

    Close to work

    Stayed in September 2023

  • Reviewed: September 13, 2023

    3.0
    Poor
    • Business trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Dirty The carpets are disgusting Check in time is 3pm but they’d tell you to wait coz the room still being cleaned for like 30 minutes to an hour

    Close to work

    Stayed in September 2023

  • Reviewed: September 13, 2023

    4.0
    I won’t be staying again.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It wasnt clean at all. You could clearly tell there was renovations going on. We stayed on the second floor and it looked like that carpet hadn’t been vacuumed or swept in a year. The floor to our room wasn’t too clean. The bathroom wasn’t that clean. The tub was disgusting it had fresh brown stuff caked near the front. Looked like it hadn’t been cleaned in weeks. The biggest downfall to this place was cleanliness. It was not clean at all. I paid 79$ for the room and it wasn’t even worth that. I stay at a microtel in wv where I live and it made this one look pretty bad unfortunately.

    Beds were the cleanest thing but still had some spots and stains on the sheets. Comfy. Staff was nice. Not a bad location.

    Stayed in September 2023

  • Reviewed: August 19, 2023

    6.0
    Pleasant
    • Business trip
    • Family with young children
    • Queen Room with Two Queen Beds - Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It smells horrible. There is still renovation happening from last year.

    The staff is always wonderful ❤️

    Stayed in August 2023

  • Reviewed: August 5, 2023

    5.0
    Fair
    • Business trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Dirty

    Close to work

    Stayed in July 2023

  • Reviewed: July 25, 2023

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    That it was a 100 cash deposit.never have i had too do that.dont carry cash.the front desk person had an infant child at the desk checking people in

    It was close to the place i needed too be for an event.

    Stayed in July 2023

  • Reviewed: May 8, 2023

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Queen Room - Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Shower half worked and the bathroom light didn't cut on. The fridge wasn't even plugged in or cool to put outer stuff in.

    Stayed in May 2023

  • Reviewed: April 17, 2023

    3.0
    Poor
    • Leisure trip
    • Solo traveler
    • Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Leaving a $100 cash hold money instead of a card. My room bathroom fan sounded like a diesel 18 wheeler, and the grate was held by one screw. They originally gave me the wrong room, and I walked in on a lady,I had to go back to the desk. Once i got in a room, I had no nightstand at all, and the room was hot 80 degrees, and the air conditioning was not cooling properly. The toilet seat was loose also. I had to ask how to work the shower because it was not obvious. The tub drain stopper was lying on the floor by the tub. The manager on duty offered me another room that looked 100 times better, BUT the bed had burn holes in the sheets and stains. He removed the sheets and said if I wanted this room he would have to get me some covers. I said no it is already 10 pm by this time, and with all this, I missed my function,. I was supposed to be attending. I said no I want to rest. I didn't want to wait for someone to come make the bed and move all my stuff again. By this time, I was frustrated and aggregated.

    The staff was nice.

    Stayed in April 2023

  • Reviewed: March 3, 2023

    3.0
    The Circle public housing
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Disability Access/Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I booked and paid for a double, but got a single with no type of reimbursement for the downgrade. I had to clean the shower because it was pubic hairs in the shower. I guess people live there because I heard kids running through the hallways of the smoking floor. The county jail blanket’s and pillows are thicker than what they had. but the excuse was because it was the smoking floor. when I asked about my free downgrade, some lesbian housekeeper was a bit loud & rude & in the wrong business.

    the smoking room

    Stayed in February 2023

  • Reviewed: January 31, 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    the construction

    staff was nice and helped get me the better room

    Stayed in November 2022

  • Reviewed: January 30, 2023

    3.0
    my stay was ok I think hotel was short on rooms and I was just put anywhere because I have seen better room in this hote
    • Leisure trip
    • Solo traveler
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    the rooms where not properly cleaned

    The staff was friendly

    Stayed in January 2023

  • Reviewed: January 29, 2023

    5.0
    Fair
    • Leisure trip
    • Couple
    • Queen Room - Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The noise

    The price

    Stayed in January 2023

  • Reviewed: December 24, 2022

    3.0
    Poor
    • Leisure trip
    • Group
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    didn’t know it was under massive reconstruction

    Brandon was awesome, great welcome

    Stayed in December 2022

  • Reviewed: November 3, 2022

    6.0
    was an okay place at present, with future potential. Renovations were annoying since I was unaware of them when I made
    • Leisure trip
    • Travelers with friends
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    construction mess

    ground floor

    Stayed in October 2022

  • Reviewed: October 10, 2022

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    When asked for another room was told couldn’t and we should have found the mold before accepting the room

    Stayed in October 2022

  • Reviewed: September 20, 2022

    3.0
    How could Wyndham lend its name to a place like this ?????????????????
    • Leisure trip
    • Solo traveler
    • Queen Room - Non-Smoking
    • Stayed 1 night

    Room: Dusty Hallway: FLITY Bed: Bought sheets and pillow cases as a precaution

    Staff very friendly

    Stayed in September 2022

  • Reviewed: September 7, 2022

    5.0
    Fair
    • Leisure trip
    • Solo traveler
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No internet connection

    You get what u pay for .. staff was really helpful as always I only come here for quick stays when I get to my destination really late but it did the job …Wi-Fi is horrible ..had to work in the lobby that seems to Be the only place the Wi-Fi works

    Stayed in September 2022

  • Reviewed: July 31, 2022

    3.0
    I will NEVER stay at another Microtel again!
    • Leisure trip
    • Solo traveler
    • Queen Room - Non-Smoking
    • Stayed 3 nights

    Under construction; no breakfast was served; sink drain stopped up; low toilets with high water level in bowl (not for men); floors dirty; shower curtain rod dangling. Towel and washcloth rack rusty. Wallpaper peeling off the bathroom wall. No daily cleaning and towel refreshing was done to the room. Noise from upper levels late into the night.

    Stayed in July 2022

  • Reviewed: July 31, 2022

    3.0
    Finish renovations before accepting bookings or forewarn consumers before they purchase.
    • Leisure trip
    • Solo traveler
    • Queen Room - Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Clearly they are renovating but they should have said that before I booked. Like the place was a hot mess and looked like a ghost hotel to me. The tub was very dirty. The sheet on the bed was like paper. There was no remote to the tv. It was giving creepy vibes.

    The mirror behind the bed is cute.

    Stayed in July 2022

  • Reviewed: July 28, 2022

    4.0
    Disappointing
    • Family with young children
    • Queen Room - Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The woman at the front desk cursed me out because I asked her a question about my room and had me waiting to check in for 30mins until she got off the phone.

    Stayed in July 2022

  • Reviewed: July 14, 2022

    3.0
    Poor
    • Leisure trip
    • Solo traveler
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Strong mold smell.

    Stayed in July 2022

Showing 1 - 25

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