100 Capitol Lodging Court, Winston-Salem, NC 27103, United States of America
#39 of 40 hotels in Winston-Salem
Guests' ChoiceBased on 751 hotel reviews
4.5Cleanliness
5.2
Comfort
5.4
Location
7.1
Facilities
5.0
Staff
6.4
Value for money
5.6
Free WiFi
5.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: February 19, 2024
Tiffini
United States of AmericaThe front desk lady was extremely rude. She always has her baby while she is suppose to be working. She doesn’t know how to talk to people. She seems to think she is above others while she lives in the hotel
Location was great
Stayed in February 2024
Reviewed: January 9, 2024
Lynndriqa
United States of AmericaNo room service or food like shown on website .No laundry room everything was getting renovated .
The staff was welcoming
Stayed in January 2024
Reviewed: November 3, 2023
Evans
United States of AmericaThe heating core had a shorty in it and it kept going off. The remote to the TV would work, then wouldn't.The bed was hard as a rock did not sleep good not at all
Stayed in November 2023
Reviewed: October 13, 2023
Gina
United States of AmericaCarpet looks so dirty needs changing If you call their listed phone number, rarely answered
Close to work
Stayed in September 2023
Reviewed: September 13, 2023
Gina
United States of AmericaDirty The carpets are disgusting Check in time is 3pm but they’d tell you to wait coz the room still being cleaned for like 30 minutes to an hour
Close to work
Stayed in September 2023
Reviewed: September 13, 2023
Samantha
United States of AmericaIt wasnt clean at all. You could clearly tell there was renovations going on. We stayed on the second floor and it looked like that carpet hadn’t been vacuumed or swept in a year. The floor to our room wasn’t too clean. The bathroom wasn’t that clean. The tub was disgusting it had fresh brown stuff caked near the front. Looked like it hadn’t been cleaned in weeks. The biggest downfall to this place was cleanliness. It was not clean at all. I paid 79$ for the room and it wasn’t even worth that. I stay at a microtel in wv where I live and it made this one look pretty bad unfortunately.
Beds were the cleanest thing but still had some spots and stains on the sheets. Comfy. Staff was nice. Not a bad location.
Stayed in September 2023
Reviewed: August 19, 2023
Shikeitha
United States of AmericaIt smells horrible. There is still renovation happening from last year.
The staff is always wonderful ❤️
Stayed in August 2023
Reviewed: August 5, 2023
Gina
United States of AmericaDirty
Close to work
Stayed in July 2023
Reviewed: July 25, 2023
Debra
United States of AmericaThat it was a 100 cash deposit.never have i had too do that.dont carry cash.the front desk person had an infant child at the desk checking people in
It was close to the place i needed too be for an event.
Stayed in July 2023
Reviewed: May 8, 2023
Heather
United States of AmericaShower half worked and the bathroom light didn't cut on. The fridge wasn't even plugged in or cool to put outer stuff in.
Stayed in May 2023
Reviewed: April 17, 2023
Toni
United States of AmericaLeaving a $100 cash hold money instead of a card. My room bathroom fan sounded like a diesel 18 wheeler, and the grate was held by one screw. They originally gave me the wrong room, and I walked in on a lady,I had to go back to the desk. Once i got in a room, I had no nightstand at all, and the room was hot 80 degrees, and the air conditioning was not cooling properly. The toilet seat was loose also. I had to ask how to work the shower because it was not obvious. The tub drain stopper was lying on the floor by the tub. The manager on duty offered me another room that looked 100 times better, BUT the bed had burn holes in the sheets and stains. He removed the sheets and said if I wanted this room he would have to get me some covers. I said no it is already 10 pm by this time, and with all this, I missed my function,. I was supposed to be attending. I said no I want to rest. I didn't want to wait for someone to come make the bed and move all my stuff again. By this time, I was frustrated and aggregated.
The staff was nice.
Stayed in April 2023
Reviewed: March 3, 2023
Candise
United States of AmericaI booked and paid for a double, but got a single with no type of reimbursement for the downgrade. I had to clean the shower because it was pubic hairs in the shower. I guess people live there because I heard kids running through the hallways of the smoking floor. The county jail blanket’s and pillows are thicker than what they had. but the excuse was because it was the smoking floor. when I asked about my free downgrade, some lesbian housekeeper was a bit loud & rude & in the wrong business.
the smoking room
Stayed in February 2023
Reviewed: January 31, 2023
Brittany
United States of Americathe construction
staff was nice and helped get me the better room
Stayed in November 2022
Reviewed: January 30, 2023
Nikki
United States of Americathe rooms where not properly cleaned
The staff was friendly
Stayed in January 2023
Reviewed: January 29, 2023
Sandra
United States of AmericaThe noise
The price
Stayed in January 2023
Reviewed: December 24, 2022
Thomas
United States of Americadidn’t know it was under massive reconstruction
Brandon was awesome, great welcome
Stayed in December 2022
Reviewed: November 3, 2022
Jenny
United States of Americaconstruction mess
ground floor
Stayed in October 2022
Reviewed: October 10, 2022
Melton
United States of AmericaWhen asked for another room was told couldn’t and we should have found the mold before accepting the room
Stayed in October 2022
Reviewed: September 20, 2022
Wilson
United States of AmericaRoom: Dusty Hallway: FLITY Bed: Bought sheets and pillow cases as a precaution
Staff very friendly
Stayed in September 2022
Reviewed: September 7, 2022
Prettyroyalty
United States of AmericaNo internet connection
You get what u pay for .. staff was really helpful as always I only come here for quick stays when I get to my destination really late but it did the job …Wi-Fi is horrible ..had to work in the lobby that seems to Be the only place the Wi-Fi works
Stayed in September 2022
Reviewed: July 31, 2022
Wilbur
United States of AmericaUnder construction; no breakfast was served; sink drain stopped up; low toilets with high water level in bowl (not for men); floors dirty; shower curtain rod dangling. Towel and washcloth rack rusty. Wallpaper peeling off the bathroom wall. No daily cleaning and towel refreshing was done to the room. Noise from upper levels late into the night.
Stayed in July 2022
Reviewed: July 31, 2022
Felicia
United States of AmericaClearly they are renovating but they should have said that before I booked. Like the place was a hot mess and looked like a ghost hotel to me. The tub was very dirty. The sheet on the bed was like paper. There was no remote to the tv. It was giving creepy vibes.
The mirror behind the bed is cute.
Stayed in July 2022
Reviewed: July 28, 2022
Ciera
United States of AmericaThe woman at the front desk cursed me out because I asked her a question about my room and had me waiting to check in for 30mins until she got off the phone.
Stayed in July 2022
Reviewed: July 14, 2022
Imani
United States of AmericaStrong mold smell.
Stayed in July 2022
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