Reviews of Miles City Hotel & Suites This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
1720 South Haynes Avenue, Miles City, MT 59301, United States
#1 of 9 hotels in Miles City
Guests' ChoiceReview Score
Based on 171 hotel reviews
9.4Score breakdown
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Cleanliness
9.5
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Comfort
9.6
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Location
9.5
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Facilities
9.4
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Staff
9.6
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Value for money
9.1
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Free Wifi
8.8
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Reviewed: September 22, 2025
Don
United States16 Reviews2 helpful votes10Exceptional- • Leisure trip
- • Travelers with friends
- • Deluxe Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
Hospitable staff. Complimentary breakfast was great. Room was clean and beds were comfortable.
Stayed in September 2025
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Reviewed: September 18, 2025
Connie
United States10 Reviews10“Highly recommend”- • Leisure trip
- • Couple
- • Deluxe Queen Room
- • Stayed 3 nights
- • Submitted from a mobile device
Nothing. This was the best hotel we have stayed at during this 10 day trip.
Lots of extras - newspaper, good chocolate chip cookies, popcorn, soup plus a very nice breakfast. Great laundry. Quiet.
Stayed in September 2025
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Reviewed: September 2, 2025
Monika
United States24 Reviews9.0“Best Hotel in Miles City.”- • Leisure trip
- • Family with young children
- • Deluxe Queen Room
- • Stayed 3 nights
- • Submitted from a mobile device
Property is a little dated but like I said well maintained.
Very clean and great service. Breakfast was good. Facility well cared for and maintained.
Stayed in August 2025
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Reviewed: September 1, 2025
Karen
United States10 Reviews9.0“Amazing hospitality”- • Leisure trip
- • Couple
- • Standard King Room
- • Stayed 1 night
Hot soup available for late arrivals, served breakfast buffet with egg casserole, departure snack bag
Stayed in August 2025
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Reviewed: August 25, 2025
Andrea
United States1 review10“It’s a Gem”- • Leisure trip
- • Family with young children
- • Standard King Room
- • Stayed 1 night
No elevator
Very clean hotel, comfortable beds plus a good breakfast.
Stayed in August 2025
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Reviewed: August 24, 2025
Loren
United States5 Reviews10Exceptional- • Leisure trip
- • Travelers with friends
- • Deluxe Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
Nice clean hotel, friendly staff excellent Continental breakfast! Warm soup at night! Would definitely stay again!
Stayed in August 2025
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Reviewed: August 23, 2025
Nancy
United States10 Reviews10“Great place to rest!”- • Leisure trip
- • Family with young children
- • Deluxe Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
What a wonderful place to stay after a long long travel day! Breakfast was delicious with many choices. Treats on the door in the morning were much appreciated!
Stayed in July 2025
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Reviewed: August 19, 2025
Olijnek
Canada3 Reviews10Exceptional- • Leisure trip
- • Travelers with friends
- • Deluxe Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
Rooms were a little dated but were clean.
Breakfast at the hotel was very good.
Stayed in August 2025
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Reviewed: August 14, 2025
Debra
United States3 Reviews10“Always exceeds expectations”- • Leisure trip
- • Couple
- • Deluxe Suite
- • Stayed 1 night
- • Submitted from a mobile device
I haven't had any bad or unpleasant experiences when we have been there.
We have stayed there quite a few times and reception is always very friendly. I always look forward to staying there on our way to our son's and his family. Breakfast is great and always enjoy the soup that is offered in the evening.
Stayed in July 2025
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Reviewed: August 13, 2025
William
United States2 Reviews10“Comfortable, quiet, clean and lovely.”- • Business trip
- • Solo traveler
- • Deluxe Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
I had to leave.
I didn’t expect much. It looks like an average hotel. The thing is, it kind of is, but the owner and the staff care SO MUCH. They put little gift bags on the door. There is a mountain of fresh fruit for breakfast. Everyone is so nice. Look at the wall of employees. They all stay there forever! The work environment must be good.
Stayed in August 2025
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Reviewed: August 8, 2025
Nancy
United States1 review10Exceptional- • Couple
- • Deluxe Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
very nice
Stayed in July 2025
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Reviewed: August 5, 2025
Angela
United States25 Reviews2 helpful votes10“The Absolute BEST!”- • Leisure trip
- • Family with young children
- • Deluxe King Suite
- • Stayed 1 night
- • Submitted from a mobile device
You just can't improve on this perfection!
Wow! We have stayed in a lot of hotels, from Olymia WA to Miles City, and this was by far the best one. We had a big king suite, which fit our family of five perfectly with a comfy rollaway bed as well. The hotel was sparkling clean, fresh water waiting for us and cookies and corn nuts! They even had 24 hour coffee and a big pot of soup at 5:00 for anyone to enjoy! They thought of EVERYTHING! ALSO, every single person working there was kind, helpful, and sweet. The breakfast lady....what an angel! Great breakfast! Best of all! Thank you Miles City Hotel!!
Stayed in August 2025
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Reviewed: July 14, 2025
Julie
United States18 Reviews10Exceptional- • Leisure trip
- • Couple
- • Deluxe Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
Fresh fruit & berries for breakfast & very friendly & welcoming staff
Stayed in July 2025
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Reviewed: July 12, 2025
Robert
United States6 Reviews10“Incredible Service and Comfort.....Don't Look Anywhere Else!”- • Leisure trip
- • Couple
- • Standard King Room
- • Stayed 1 night
Nothing
A prime location with over the top customer service! Rooms were roomy and comfy. Staff was way above average with attention to your needs and details. Breakfast was hand served with many additional choices. A goody bag was on our room door when we checked out!
Stayed in July 2025
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Reviewed: July 5, 2025
Jennifer
United States15 Reviews10“Way more than expected.”- • Leisure trip
- • Couple
- • Deluxe Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
Nothing
We liked everything about this hotel. The amenities and hospitality were top tier. Lots of extras including homemade breakfast, soup in the evening, fresh cookies and a goody bag for the road.
Stayed in July 2025
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Reviewed: July 2, 2025
David
United States13 Reviews1 helpful vote10“Go out of your way to get this place if passing through. Breakfast was so personally done like a b and b”- • Leisure trip
- • Couple
- • Deluxe Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
Nothing
Clean and fresh and staff really cared about me having a great check-in, nights rest, and unusually fantastic breakfast.
Stayed in June 2025
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Reviewed: June 18, 2025
Linda
United States12 Reviews10Exceptional- • Leisure trip
- • Couple
- • Standard King Room
- • Stayed 1 night
- • Submitted from a mobile device
The extra touches really made the difference! Cookies and snacks at check-in. Soup in the evening and goodies on our door. Staff was very friendly and helpful.
Stayed in June 2025
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Reviewed: May 31, 2025
Ladawna
United States2 Reviews10“Thank you!”- • Leisure trip
- • Family with young children
- • Deluxe Queen Room
- • Stayed 2 nights
- • Submitted from a mobile device
No elevator but it was not a big deal
Hotel went above and beyond expectations! Will definitely stay again.
Stayed in May 2025
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Reviewed: May 26, 2025
Teresa
United States2 Reviews10“Greeted with cookies and amazing staff”- • Leisure trip
- • Couple
- • Deluxe Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
Friendly staff . Great breakfast .
Treated very special from check in to check out .
Stayed in May 2025
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Reviewed: May 5, 2025
Madison
Canada1 review8.0Very Good- • Leisure trip
- • Family with young children
- • Deluxe Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
Couldn’t help ourselves to breakfast. Pool was a bit dirty. Rooms were a bit dated.
Breakfast was good. Staff was friendly
Stayed in May 2025
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Reviewed: February 9, 2025
Lorri
United States1 review10“We had a great, relaxed family time. Pool, delivered pizza and breakfast made a great winter break.”- • Leisure trip
- • Family with young children
- • Standard King Room
- • Stayed 1 night
I think the mattress needed turned/replaced. The side closest to bath was saggy...not unusual for hotels.
excellent breakfast choices. great for kids and adults.
Stayed in February 2025
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Reviewed: December 7, 2024
William
United States22 Reviews2 helpful votes9.0“Excellent experience, wonderful breakfast. Best in MC in my opinion.”- • Leisure trip
- • Family with young children
- • Deluxe Queen Room
- • Stayed 3 nights
The place is quite clean, but I think that like most hotels these days, it's hard to get good help. I'm talking very minor housekeeping issues, all resolved quickly by the very competent management. I00 percent I'm staying there again the next time I'm in MC.
Great breakfast. Breakfast was served from a nice hot table--the cook handled the food, not each guest. Great yogurt and fresh fruit options.
Stayed in November 2024
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Reviewed: November 20, 2024
Chris
United States2 Reviews10Exceptional- • Leisure trip
- • Family with young children
- • Deluxe Queen Room
- • Stayed 5 nights
- • Submitted from a mobile device
The Staff was great!
Stayed in November 2024
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Reviewed: November 10, 2024
Ornelas
United States1 review10“Comfortable stay for a family”- • Leisure trip
- • Family with young children
- • Deluxe Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
The pool was a bit smaller than we are used too.
The rooms were comfortable, the staff was amazingly friendly, and the location was perfect for our family shopping trip.
Stayed in November 2024
