location

Stayed in February 2023

The room was a little dark

Staff

Stayed in January 2023

I liked the historic vibe and the convenient location

Stayed in February 2023

The hotel is nice, the location was excellent close to everything and the bed was really comfortable, we enjoyed our stay here, we'll be staying again

Stayed in February 2023

There were no cups in the room. Shower was difficult to navigate. Also, we stayed hoping to enjoy the martini bar only to find out it was permanently closed. Not one webpage mentioned that the bar was closed. That needs to be updated.

Beautiful historic building. Room was clean and nice.

Stayed in January 2023

shower and toilet

location, clean

Stayed in January 2023

The first room we got wasn’t very clean. It’s kind of dusty and the room didn’t smell good.

I like the reception deal with complaints really fast. Our first room was somewhat smoky and the smoking detector was beeping constantly. We let the hotel know and we smoothly changed to another room. Our second room was good. AC was great, nothing to complain about.

Stayed in January 2023

No food service other than coffee bar

All staff were friendly and helpful. Hotel was clean and beautiful! Close to Magnificent Mile. We could not hear traffic at night. Very quiet!

Stayed in October 2022

The couches and carpet in the hotel rooms could use an update. When checking out we had to wait for 7 elevator rides since they have small elevators and they aren’t very fast. Not a big deal though. The shower was great with a waterfall and handle feature but was poorly built. The towel we laid out to step on was soaked and the whole bathroom got wet and slippery easily. No parking was a bummer. I will say having a partnership with Hancock building offering $35 parking with and in and out privileges made up for it glad i bought it ahead of time online. Wish there could be a valet though.

The hotel was built in 1927, but the rooms weren’t older like some other hotels. The hotel is pet friendly and has a beautiful ballroom. There was a NYE wedding and it was beautifully decorated. Very convenient location around the corner of the water tower and many stores and restaurants. Highly recommend the Rosebud steakhouse just a few steps across the street. The rooms also conveniently had central air so we were able to adjust to our liking. Lots of lamps though. Not actually bright. Very dim room. Had a vanity but with minimal light. Would have been great to have a stool at the vanity.

Stayed in January 2023

The location was perfect. I liked the antique decor and the modernized bathroom.

Stayed in December 2022

my room had a clanking sound from the ac or some vent. room1010

great location

Stayed in December 2022

shower seal or lack there off was awful. the floor outside the shower may as well been a pool. bathroom fan also didn’t work and the room wouldn’t cool, luckily the window could be cracked and it was cold outside.

clean, nice, affordable, close to everything within walking distance

Stayed in December 2022

the bar was never open the whole time of our stay

great location

Stayed in December 2022

Restaurant was closed; bar was closed.

Clean, comfortable room; great location.

Stayed in December 2022

beautiful old heritage building, staff very helpful, room comfortable and quiet

Stayed in December 2022

great location, very nice bathroom, comfortable, friendly staff

Stayed in November 2022

not 100% updated

old Chicago

Stayed in November 2022

everything was great

Stayed in November 2022

There were stains on the carpet and the bed skirt, but I always wear house shoes in a hotel anyway. I wish it had a microwave. The coffee pot was really old (pre-keurig version).

The staff was outstanding. it’s right off the 146 bus route, super convenient. Close to the lake shore. I love the old hotel feel, but with modern updates like the bathroom. Very comfortable.

Stayed in October 2022

the shower was a little unusual...

the mattress, bedding, pillows amazing!

Stayed in October 2022

Room was pretty small and we had 3 large cases so not much floor space left. There was a safe in the room but it didn't work. Thought we had breakfast included but turns out we didn't (could've been my mistake)

Good location, clean and tidy. Hundred yards from Michigan Ave.

Stayed in October 2022

They could not accommodate early check in

Location was a few blocks from the beach, steps away from high end shopping and a block away from Chicago 360. Location was amazing. Beds were clean and pillows were comfortable.

Stayed in September 2022

Hotel was nice, clean and upscale. Location was excellent.

Stayed in October 2022

it was a little pricey for what we got, but comparable to other options.

great location, room was as expected, comfortable bed

Stayed in October 2022

parking was difficult

location, amenities

Stayed in September 2022