163 East Walton Place, Streeterville, Chicago, IL 60611, United States of America
#143 of 181 hotels in Chicago
Guests' ChoiceBased on 1864 hotel reviews
7.6Cleanliness
8.1
Comfort
8.2
Location
9.1
Facilities
7.6
Staff
8.1
Value for money
7.7
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 17, 2024
Colreavy
IrelandDisappointed that no restaurant was available in the hotel. Fridge not working in room
Stayed in March 2024
Reviewed: April 11, 2024
Jeffrey
United States of AmericaThe restaurant was open rarely and even then its hours were unpredictable (they told me they might close early at lunch). I only ate there once.
The room, the bathroom, the mattress and the shower were super comfortable and well appointed. The room was quiet and clean and well maintained on a daily basis. I slept like a baby, 7 straight hours without waking every night.
Stayed in March 2024
Reviewed: April 1, 2024
Eric
United States of AmericaExcellent location, a 5-minute walk to the lake front path. Very comfortable bed, and the room, furniture, bathroom look like they had been recently renovated.
Stayed in March 2024
Reviewed: April 1, 2024
Joanna
United States of AmericaUncomfortable pillows. It’s dated.
Good price, clean, close to family.
Stayed in March 2024
Reviewed: March 25, 2024
Linke
United States of AmericaLocation, location, location!
Stayed in February 2024
Reviewed: March 21, 2024
Maryam
United States of AmericaBfhgvcc
Cleanliness
Stayed in February 2024
Reviewed: March 17, 2024
Veronica
United States of AmericaMy family and I just loved the location! We were able to explore the city without having to pay multiple parking prices! The architecture and history of the building were definitely a plus!
Stayed in March 2024
Reviewed: March 11, 2024
Brett
United States of AmericaNo parking, had to find a parking garage.
Location, staff, cleanliness.
Stayed in March 2024
Reviewed: March 2, 2024
Jonas
SwedenUnfortunately the hotel restaurant and bar was closed due to low season. This was not mentioned during the booking process.
Location and staff were excellent.
Stayed in February 2024
Reviewed: March 2, 2024
Candice
United States of AmericaOnly gripe is parking of course. You have to pay to use a parking garage. There is one directly across the street.
Great location in Downtown Chicago. Decent price on the room rate. We stayed in the King standard room which we felt was nice, liked the interior, comfortable bed, and loved the shower with the spray hose option and a huge shower head on the ceiling above you, a spa feel. I’d stay here again, it was quiet inside the hotel but busy and lots to do downtown.
Stayed in March 2024
Reviewed: February 29, 2024
Konstantinos
United States of AmericaThe hotel needs to be renovated. Rooms are quite small.
Spacious lobby area.
Stayed in February 2024
Reviewed: February 27, 2024
Jeri
United States of AmericaHard time finding the place
It’s cute
Stayed in December 2023
Reviewed: February 26, 2024
Charles
KenyaTheir in-house restaurants were all closed
The location was extremely good near all the attractions and lots of restaurants close by.
Stayed in January 2024
Reviewed: February 19, 2024
Victoria
United States of AmericaParking isn’t the best
Stayed in February 2024
Reviewed: January 29, 2024
Michael
AustraliaThat there was no restaurant or bar facilities
The room , location and staff , big yes.
Stayed in January 2024
Reviewed: January 22, 2024
Christina
United States of AmericaNo parking. It was such as hassle to look for parking even using the one that’s discounted there.
The older gentleman at the bar was very pleasant.
Stayed in December 2023
Reviewed: January 11, 2024
Frank
United States of AmericaThe timing for breakfast and meals did not seem to fit into our schedule so we always went out where there were many choices so close, so perhaps ease of breakfast or buffet or brunch, they may even have it, but if it is there maybe some additional effort to show it to me. but mostly I loved the architecture and style of this hotel.
The location was the best, basically on Michigan Avenue Magnificent Mile, right across the street from the Drake, and 30% the price, what incredible old architecture. I love to explore these few magnificent hotels that remain, this is not some cookie-cutter hotel. this is special. The Ballroom, I think it was called the Crystal Ballroom would be a blast into the past to revel in, as was great to walk around empty and contemplate the fun and memories so many have had, and we now have our own. The top floor event rooms were also open for us to explore and my 1 year old loved to walk around in peace and safety. We really enjoyed. The staff was largely out of sight, as we had no needs, so I can not comment. The room was good size and the bed very comfy. So close to everything on the Mag Mile, and the underway to Oak Street Beach and Lake Walk Trail. So close to WaterTower Mall and the John Hancock. Was Great!
Stayed in December 2023
Reviewed: January 7, 2024
Linda
United States of AmericaNo coffee pot
Stayed in January 2024
Reviewed: January 3, 2024
Arleen
United States of AmericaOne of the employee in the evening of 27th was not very friendly when I was returning an umbrella.
Location
Stayed in December 2023
Reviewed: January 2, 2024
Meadie
United States of AmericaThe pillows were absolutely awful. We woke up feeling like we were sleeping right on the mattress. Please fix this!
Location was absolutely perfect! You are near everything!
Stayed in January 2024
Reviewed: January 1, 2024
Michelle
CanadaCurrently the restaurant is only open Friday to Sunday. The gym is small with very few weight machines.
Location is great. Friendly staff.
Stayed in December 2023
Reviewed: December 27, 2023
Victoria
United States of AmericaRoom service knocked on our door twice before check out time (even though hotel asked what time we were checking out) Parking situation was vague and frustrating
Location, ease of checking in/ out, comfortable
Stayed in December 2023
Reviewed: December 27, 2023
Kerishnee
South AfricaThe pillows on the bed were extremely thin. Made it Hard to sleep
Amazing location. Great staff
Stayed in December 2023
Reviewed: December 22, 2023
Kimberly
United States of AmericaNo amenities, no bar, no room service, restaurant only open for lunch and breakfast. Had to go across the street to get coffee. No blow dryer in the room
Liked the location, beautiful property.
Stayed in December 2023
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