3803 Brooks Street, Missoula, MT 59804, United States of America
#36 of 39 hotels in Missoula
Guests' ChoiceBased on 211 hotel reviews
5.6Cleanliness
6.2
Comfort
6.4
Location
7.2
Facilities
5.8
Staff
7.9
Value for money
6.1
Free WiFi
7.5
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: December 22, 2023
S
United States of AmericaOther hotel stayers
The employees and managers
Stayed in December 2023
Reviewed: November 28, 2023
Toi
United States of Americagreat value - pleasant room but there were stains on the ceiling - not water stains.
Stayed in November 2023
Reviewed: November 17, 2023
Keely
United States of AmericaWas a little unclean and a rather bad scent throughout the halls.
Was close to the hospital where my daughter needed her procedure done. Loved the waffles at breakfast. Front desk staff was nice.
Stayed in November 2023
Reviewed: September 18, 2023
Bill
United States of AmericaThe fan in the bathroom was leaking water. And the TV didt work.
Stayed in September 2023
Reviewed: August 24, 2023
Patreese
United States of AmericaThe hotel was very short staffed on our visit, but the staff was nevertheless friendly. Long line for check-in. Breakfast itself was disappointing - standard waffles, yogurt and pre-packaged sweets- I expected fresh fruit and perhaps a hard boiled egg, offerings that are now pretty standard among this class of hotel.
We chose the hotel because it was a convenient location on our road trip. The room was as expected for this class of hotel. Bed very comfortable. Breakfast area was pleasant with lots of room and plenty of windows.
Stayed in August 2023
Reviewed: August 22, 2023
Suzzie
United States of AmericaWe were assigned to a room close to the back exit/door and it seemed that at late night, the back door was opening and closing/banging loudly, which disrupted our sleep.
Simple room, easy to operate shower, tv. etc.
Stayed in August 2023
Reviewed: July 2, 2023
Lorie
United States of AmericaVery dirty, and super noisy at all hours of the day/night
Pet friendly and location
Stayed in April 2023
Reviewed: June 19, 2023
Deanna
United States of AmericaThe ice machine was out of order, the pop machine took our money but no pop would come out, we found empty bottles on floor, light switch sparked so we didnt dare use it- one by the bed. No kleenex and tv kept freezing up.We drove a long way and it was disappointing.
Location, staff, affordability, comfortable bed.
Stayed in June 2023
Reviewed: May 10, 2023
Lorie
United States of Americadirty carpets, noisy, old, thin linens
location
Stayed in May 2023
Reviewed: March 24, 2023
Smith
United States of Americait smelled like a preteen guys bedroom. you know what I mean. There are a lot of hard working men staying here and so yeah, it stinks STINKS!!! I’d sp**ge. no joke prostitution rolls through this place like a breeze. I stayed a week and saw the same cars deliver the same girls every day. it’s a bit scary. if you HAVE to stay here stay on the second floor. the staff will try to put you in #115 (“quiet”). oh bull puckey! there are vending machines and doors and laundry and constant traffic…. the room might be a crime scene and has busted bath floor tiles as well as a toilet leaning so far, it’ll make you nauseous.
location was great. within walking distance to liquor, food and restaurants, Walmart, convenience stores and dispensaries.
Stayed in February 2023
Reviewed: September 11, 2022
Jennifer
United States of AmericaBreakfast was very poor No thermostat in room Bathroom very small
Stayed in September 2022
Reviewed: September 6, 2022
Ryan
United States of AmericaRoom was small, over priced for the size, and i was kept up most the night by yelling and commotion in the parking lot
Friendly staff
Stayed in September 2022
Reviewed: August 15, 2022
Teresa
United States of AmericaThough the room was fairly clean the rest of the hotel was not. The hallway smelled like garbage due to garbage cans placed next to the vending machines. Toenail clippings were stuck in the carpet outside of our room. The elevator had a gross sticky floor. Stair wells were a trip hazard with the edge molding coming off the stairs.
Location wasn't bad. Lots if stores and restaurants near by.
Stayed in August 2022
Reviewed: August 2, 2022
Michelle
United States of AmericaNo outside seating area. Breakfast was standard norm.
Stayed in July 2022
Reviewed: July 22, 2022
Brendon
United States of AmericaTv signal was horrible
Room was nice people were quiet during the day so i can sleep since I was working a night security job there
Stayed in July 2022
Reviewed: July 17, 2022
David
United States of American/a
n/a
Stayed in July 2022
Reviewed: June 13, 2022
Hawksmoke
United States of AmericaThis review is hidden because it doesn't meet our guidelines.
Reviewed: April 13, 2022
Skinz6509
United States of AmericaThe facilities .... Um. .no.
The staff was the only reason 1 didn't give it a one the facilities aren't great though. But the staff is stellar
Stayed in April 2022
Reviewed: April 6, 2022
Charity
United States of AmericaThere were large amounts of pot smoke could be smelled in hallways and occasionally in room.
Its so quiet
Stayed in April 2022
Reviewed: March 22, 2022
Johnson
United States of AmericaKeys had to be reprogrammed multiple times. Security door did not work properly and had to walk around to front door to get in. Front desk had no change for laundry room. Parking was sketchy.
Very clean room. Close to casinos, shopping, eating and Wal-Mart.
Stayed in March 2022
Reviewed: March 5, 2022
Jean
United States of AmericaThis review is hidden because it doesn't meet our guidelines.
Reviewed: February 24, 2022
Linda
United States of AmericaBed was comfortable but the Pillows were awful! They were like a “ball” of stuffing.
Didn’t do breakfast
Stayed in February 2022
Reviewed: December 6, 2021
Dan
United States of AmericaHallways are rundown and could use some updating.
The room was basic and clean. Nothing fancy. The location was great!
Stayed in December 2021
Reviewed: October 19, 2021
Jill
United States of AmericaThe building was very old and could definitely use some sprucing up on the inside. The hallway inside was worn-out looking The room did not have it's own temperature control which I didn't like. The heater was an old style box on the wall but didn't seem to have direct heat into the room that I could tell. The bathroom and fridge/microwave were all good. The TV channels were explained on the little stand up card, which was GREAT!
Breakfast was excellent. Do it yourself waffles were very good, and the yogurt did not have corn products in it, which meant that I could eat it! The coffee was a little weaker than I like, but definitely drinkable, and the juice was good. The room was clean and there were no bedbugs. Plenty of open floor space in the room which I liked. The young man who checked me in at night was very friendly and helpful - I rate him very highly! Also the young man at checkout the next day.
Stayed in October 2021
Moscow, Russia
Saint-Tropez, France
Florence, Italy
Manduria, Italy
Forcall, Spain
Albufeira, Portugal
Barga, Italy
Phnom Penh, Cambodia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content