100 Watervliet Avenue, Albany, NY 12206, United States of America
#37 of 39 hotels in Albany
Guests' ChoiceBased on 310 hotel reviews
4.4Cleanliness
5.1
Comfort
5.3
Location
6.1
Facilities
4.9
Staff
6.6
Value for money
5.5
Free WiFi
6.1
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 4, 2024
Emmanuel
United States of AmericaBroken chair in the room. No adequate heat.
Stayed in February 2024
Reviewed: February 15, 2024
Charlie
United States of AmericaNothing
price location
Stayed in February 2024
Reviewed: October 2, 2023
Craig
United States of AmericaEverything
Nothing
Stayed in October 2023
Reviewed: August 31, 2023
Fred
United States of AmericaThe bathroom sink and tub were obviously old and in need of replacement. Stoppers in both were broken. Not enough hooks for towels to be hung. The tile underneath the bathroom sink was wet most of the time. ( advised one of the staff ) The AC unit was missing cover to where air was forced into room. Although there was signage of a smoke free facility at the front entrance, there were many discarded cigarette butts just outside the front entrance. No refrigerator in the rooms.
Bed was comfortable. Television worked well.
Stayed in August 2023
Reviewed: August 28, 2023
Joshua
United States of AmericaThe place was a dump. Stairwell heading upstairs smelled like piss Looked like someone tried to steal the TV off the table, the TV was all bent and twisted. The picture hanging in the room was torn off the wall and glued back up. The toilet overflowed everytime it was flushed.
My dogs were welcome
Stayed in August 2023
Reviewed: August 14, 2023
Michelle
United States of AmericaLittle burn holes in comforter, stains in bathroom, tub not so clean, kind of dull and broken down.
TV, Wifi, bed comfortable enough, frig. vending machines
Stayed in August 2023
Reviewed: July 17, 2023
Kellie
United States of AmericaDirty as all hell, loud as hell, crackheads loud in halls, locks broke and so on.
It was available
Stayed in July 2023
Reviewed: March 9, 2023
George
United States of AmericaToilet doesn’t work well
Stayed in March 2023
Reviewed: November 27, 2022
Jacqueline
United States of AmericaThe staff will question you when you leave and come back. paying customers have to tell them who they are and what room. as for visitors, they will harass them and refuse to let them up. whatever the case maybe, I find it very offensive to have to answer questions for a room I paid for. there is many families in there, I’m guessing homeless where dss has sent them, so it’s very loud and people coming and going all hours of the night, along with slamming doors. it did not feel like a hotel setting. I’d avoid this place if your looking for peace and quiet and to not be questioned everytime you leave and come back.
My room was decent
Stayed in November 2022
Reviewed: November 7, 2022
Craig
United States of AmericaRun down. Broken furniture. Cigarette burns on edge of tub. Air conditioner filter caked with lint. Place was run down. Possibly used as a shelter during Covid? The beds were fine and the price was good.
Staff were helpful. Had menus for delivery food.
Stayed in November 2022
Reviewed: October 10, 2022
Pier-luc
CanadaYelling and firearm dispute at 5am by our Window. Didn't ask for ID at check in but wanted everyone of our 12 people party to register at 1AM when we came back. No breakfast.
Wooden floors were clean, better than the hallway carpet. Bed was somehow confortable. Lot of parking.
Stayed in October 2022
Reviewed: October 3, 2022
Steven
United States of Americathe lack of cleanliness in the building. the Oder of cigarettes and marijuana from the lobby then in the hallways. the rooms had pubic hair on the floor trash in one of the bureau draw. I only wish we took photos.
nothing. it was dirty and unkept. smelled of cigarettes and marijuana through out the building and lobby.
Stayed in October 2022
Reviewed: September 19, 2022
Elwood
United States of AmericaThe room was not that clean. no elevator, no extra roll of toilet paper, hair in the bathtub. I’ve never been to a motel before that didn’t have 1 small bottle of shampoo. I washed my hair with bar soap.
The Staff was EXCELLENT!! Latanya was the day time manager and she was courteous, nice, friendly, professional and thorough. I didn’t get the late night managers name but she was VERY Good and gave great attention to security.
Stayed in September 2022
Reviewed: September 4, 2022
Tonya
United States of AmericaThe property is clearly not in a safe area as evidenced by the buzz-in security which felt almost carceral. There are no chairs or anything in the lobby space, which felt really unwelcoming. The room itself was clean-ish, but was dank and had obviously been smoked in, despite my request for a non-smoking room. I was too exhausted to ask for a different room, so I don't know if the staff would have switched me or not. I really wished I had paid an additional $30 for a better establishment.
The check-in staff were friendly and did my check-in quickly. Parking was free. The lobby coffee in the morning was hot, but there was no fresh milk -- only powdered creamer.
Stayed in July 2022
Reviewed: August 29, 2022
Renold
United Kingdomthe overall cleanliness was very poor, hair in the bathroom, the bed sheets were very worn, broken furniture, public area was dirty, a dog was barking many times throughout the night, loud music in the parking log
The night reception was very polite, I checked out at 5 a.m.
Stayed in August 2022
Reviewed: August 27, 2022
Gabriel
United States of AmericaThe building was infested with the smell of cigarette smoke. It gave me a cough.
Location was convenient
Stayed in August 2022
Reviewed: August 15, 2022
Windus
United States of AmericaBathroom had not been cleaned/restocked before I arrived.
Employees helped guide me to the stairs.
Stayed in August 2022
Reviewed: July 27, 2022
Mcguire
United States of AmericaThe whole place smelled of weed, smoke, Chinese food and our room specifically overwhelmingly smelled of incense. This was strictly a place to lay your head and rinse off. There was no elevator, microwave, fridge.
The staff was nice and the room was clean and the bed was comfortable. There was coffee available by the front desk. No bed bugs or fleas. A/C worked fine. Nice sized flat screen tv with multiple channels including HBO *I think*. It's cheap so you get what you pay for.
Stayed in July 2022
Reviewed: July 25, 2022
Mathew
United States of AmericaI got a bad vibe as I checked in. The staff seemed distracted, and there were sketchy people hanging around the lobby. No one explained where my room was, or how to get past the security doors to the hallways. It made me uneasy as I wheeled my luggage in. I felt I had picked the wrong part of town. However, two of the sketchy people gave me some good advice later, so there was some kindness to strangers.
It was conveniently located. I was heading out to see Grant's Cottage, and Martin van Buren's house, and Chester Arthur's grave. Presidential history sites.
Stayed in June 2022
Reviewed: July 24, 2022
Matrese
United States of AmericaThe price. The staff that morning wouldn’t check for my items. And the rudeness on the phone call.
It was convenient for me because it’s close to the airport. I arrived a little later than expected and my price was different when I checked in the hotel. The price was not worth it and I accidentally left a few of my items there.
Stayed in July 2022
Reviewed: July 17, 2022
Diego
United States of Americait looks very run down and dirty. Also the layout is very confusing. It took me a while to find stairs to go to 2nd floor. You can tell there’s permanent residents living there and it can get very noisy. Rooms where not stunning but ok to stay a night…
Actually nothing.
Stayed in July 2022
Reviewed: June 16, 2022
Tate
United States of AmericaOver all condition of the hotel really was in poor shape. Beds were really uncomfortable. Air conditioner was in pieces. Cleanliness was not up to standards.
Staff were awesome couldn't ask for anything better and being helpful.
Stayed in June 2022
Reviewed: June 7, 2022
William
United States of AmericaThe grounds were poorly maintained
It was convent to major routs.
Stayed in June 2022
Reviewed: June 6, 2022
Tom
United States of AmericaSmells bad Not clean No breakfast No water pressure for your shower Sticky floors
Not much
Stayed in June 2022
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