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  5. Reviews of Motel 6-Carlsbad, NM

Reviews of Motel 6-Carlsbad, NM This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

3824 National Parks Highway, Carlsbad, NM 88220, United States of America

#21 of 24 hotels in Carlsbad

Guests' Choice

Review Score

Based on 417 hotel reviews

6.7

Score breakdown

  • Cleanliness

    7.1

  • Comfort

    7.1

  • Location

    7.7

  • Facilities

    6.9

  • Staff

    8.1

  • Value for money

    7.5

  • Free WiFi

    7.8

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 16, 2024

    6.0
    It was ok
    • Leisure trip
    • Solo traveler
    • Deluxe King Room - Non-Smoking
    • Stayed 1 night

    It wasn't a bad experience. It just wasn't that good. No extra pillows or blankets, the shower head was broken, and the head of the bed was peeling off the wall. It did the job, which is to give me a night's rest, but it wasn't exactly memorable

    It wasn't a bad experience. It just wasn't that good. No extra pillows or blankets, the shower head was broken, and the head of the bed was peeling off the wall. It did the job, which is to give me a night's rest, but it wasn't exactly memorable

    Stayed in March 2024

  • Reviewed: March 15, 2024

    7.0
    It was available and it was cheap. I got what I paid for.
    • With a pet
    • Leisure trip
    • Family with young children
    • Deluxe Quadruple Room - Non-Smoking
    • Stayed 3 nights

    There was no where to hang clothes. There was no ironing board or iron either. We were there for a funeral. There was no counter space for food. We had the refrigerator and microwave, but where to make a cup of tea or fix a sandwich. The sink in the bathroom was just sink size no exta.

    Stayed in March 2024

  • Reviewed: March 14, 2024

    8.0
    Good two night stay!
    • Leisure trip
    • Couple
    • Deluxe King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Great location to visit the gorgeous Carlsbad Caverns and Guadalupe NP. Liked having the car right in front. Slept well those two nights. It was nice to have a little table with two chairs and a rather large mini fridge. All good for spending the night and be out exploring during the day! Staff was friendly.

    Stayed in March 2024

  • Reviewed: January 8, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Queen Room - Disability Access - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Very thin walls with noisy areas.

    Comfortable beds

    Stayed in December 2023

  • Reviewed: December 14, 2023

    8.0
    Room was clean except for the floor. Bed was mostly memory foam top
    • Leisure trip
    • Solo traveler
    • Deluxe King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Floor was dirty, and I feel I was overcharged.

    Convenient to where i needed to go

    Stayed in December 2023

  • Reviewed: November 8, 2023

    8.0
    For the money it served all of my requirements and was functional
    • With a pet
    • Leisure trip
    • Solo traveler
    • Queen Room - Disability Access - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Maybe a coffee maker, however I always bring my own.

    Room was clean, bed comfortable, nice hot shower TV, frig, and microwave all worked just fine

    Stayed in November 2023

  • Reviewed: October 23, 2023

    8.0
    I would stay there again.
    • With a pet
    • Leisure trip
    • Group
    • Deluxe Quadruple Room - Non-Smoking
    • Stayed 2 nights

    There are laws which say in businesses, smokers must stay 30 feet from the front doors. I resent having to walk by rooms where the people are smoking right outside their rooms. It is offensive and unhealthy.

    Pet friendly. Shower had handicap bar.

    Stayed in October 2023

  • Reviewed: October 17, 2023

    7.0
    Ok except shower
    • Leisure trip
    • Couple
    • Deluxe King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Shower bottom was a walk-in type and the water would get all over the floor poor installation

    Stayed in October 2023

  • Reviewed: September 11, 2023

    7.0
    Good
    • Business trip
    • Couple
    • Deluxe Quadruple Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I stayed a few nights I had trouble with staff

    Not available at this location

    Stayed in August 2023

  • Reviewed: August 19, 2023

    8.0
    Things worked
    • Leisure trip
    • Solo traveler
    • Queen Room - Disability Access - Non-Smoking
    • Stayed 2 nights

    All the cigarette butts all over the handicap spot right outside my door and people smoking right there. Maybe set up a smoking area at the back of the property with a bench and cigarette butt trash container so it takes them away from doorways. The parking was very crowded and a little tricky to drive through when full.

    Front desk staff I dealt with were all really nice. I was glad to be on a bottom floor and able to park relatively close to unload. There was hot water and the AC worked (which doesn't always seem to be the case when staying at hotels these days!) TV was simple to use. I liked having a refrigerator and microwave in the room. They are definitely doing work to upgrade the property Not too bad of a drive to Carlsbad Caverns and Guadalupe Mountain National Park

    Stayed in August 2023

  • Reviewed: August 6, 2023

    8.0
    Clean room Good Value
    • Leisure trip
    • Couple
    • Deluxe King Room - Non-Smoking
    • Stayed 1 night

    Clean room Good Value

    Stayed in July 2023

  • Reviewed: August 1, 2023

    6.0
    Expensive for what I got, but clean and where I needed to be.
    • Leisure trip
    • Solo traveler
    • Queen Room - Disability Access - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    No coffee, no chair to sit at, floor was delaminated and uncomfortable to walk on

    Clean

    Stayed in July 2023

  • Reviewed: July 19, 2023

    6.0
    okay but not great
    • Leisure trip
    • Couple
    • Queen Room - Disability Access - Non-Smoking
    • Stayed 2 nights

    Broken cars permantly parked in the parking lot. Uneven floors. Just very dated and just really looks run down

    Bedwas comfortable. 'Staff was friendly and helpful location was ok

    Stayed in July 2023

  • Reviewed: July 14, 2023

    7.0
    N/A
    • Leisure trip
    • Group
    • Deluxe Quadruple Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Small beds.

    The beds are really small. Room was small. No breakfast was offered, only coffee which wasn’t bad.

    Stayed in July 2023

  • Reviewed: July 14, 2023

    8.0
    Basic, decent value for money
    • Leisure trip
    • Family with young children
    • Deluxe Quadruple Room - Non-Smoking
    • Stayed 1 night

    There was a step going upstairs that was different size than the others and almost caused me to fall down the stairs.

    It was near what we came into the area to see and easy to find. There was a pizza place across the street. It was a little confusing coming in at night at there was a gated lot next door I originally pulled into.

    Stayed in June 2023

  • Reviewed: July 13, 2023

    6.0
    It was pleasant
    • Leisure trip
    • Couple
    • Deluxe King Room - Non-Smoking
    • Stayed 1 night

    the bathroom could have been cleaner. There was hair in the tub and on the bathroom floor.

    The location was great! We just look for a clean/safe place when we are passing through. This location served that purpose!

    Stayed in July 2023

  • Reviewed: July 12, 2023

    7.0
    It's was what we needed
    • Leisure trip
    • Family with young children
    • Deluxe Quadruple Room - Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The few nastiness I saw

    I could tell it was maintained

    Stayed in July 2023

  • Reviewed: July 11, 2023

    8.0
    Okay place
    • Leisure trip
    • Family with young children
    • Deluxe Quadruple Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Beds move with any little movement my kids kept pushing them. Sheets were stained, the platform the bed is on was dusty, hairs in the sink and shower.

    We liked the location of the hotel close to where we were going. Price was good for a one night stay

    Stayed in July 2023

  • Reviewed: July 5, 2023

    8.0
    Great option for pet parents
    • Leisure trip
    • Family with young children
    • Deluxe King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The walls were a bit thin. The room is smaller than other motel 6.

    There was an ice machine, vending machine and free coffee at the lobby in the morning. There was a working swimming pool. There were two entrances to the parking lot. The room had a microwave and a fridge. There was even an electric car charger option available as well!

    Stayed in July 2023

  • Reviewed: May 26, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Quadruple Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Our room was on the second floor. There was no elevator and the walk with luggage up stairs was far from convenient. The parking arrangement was less than desirable

    The location was close to where we wanted to go. It was close to restaurants, supermarkets etc. The room was clean, no frills

    Stayed in April 2023

  • Reviewed: May 23, 2023

    8.0
    Simple, clean and close to the Cavern
    • Business trip
    • Couple
    • Queen Room - Disability Access - Non-Smoking
    • Stayed 1 night

    Well, it's not the fault of the hotel - but trucks/SUV started to move at 4.30am in the street and it was noisy! It's a warm area so I guess people work very early.

    The staff was extremelly kind and fun! In the morning we asked for a hairdryer and no problems, they passed me one. It's a clean and simple Motel 6 room. Perfect if you want to go to the Cavern the next day. Bed was comfy and water in shoower was hot.

    Stayed in May 2023

  • Reviewed: May 20, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Quadruple Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    small room. needed upgrading.

    good location,

    Stayed in May 2023

  • Reviewed: May 15, 2023

    7.0
    Good
    • Business trip
    • Family with young children
    • Queen Room - Disability Access - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Can't think of nothing, really.

    Friendly staff, comfy bed, hot water.

    Stayed in May 2023

  • Reviewed: May 6, 2023

    8.0
    Good experience. Would stay here again if in the area, and would recommend to friends.
    • Leisure trip
    • Solo traveler
    • Queen Room - Disability Access - Non-Smoking
    • Stayed 2 nights

    No restaurant facilities of any type within easy walking distance of the motel, unless you'd actually consider eating Domino's Pizza.

    Location was reasonably priced, one of the nearest to Carlsbad Caverns National Park (purpose of the visit). Staff were very professional, polite, congenial and knowledgeable re: locality & destination. Room was very clean & comfortable.

    Stayed in May 2023

Showing 1 - 25

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