Skip to main content
  1. Hotel reviews homepage
  2. USA hotel reviews
  3. Ohio hotel reviews
  4. Willoughby hotel reviews
  5. Reviews of Willow Lodge Willoughby Cleveland

Reviews of Willow Lodge Willoughby Cleveland 2 stars

35110 Maplegrove Road, Willoughby, OH 44094, United States

#3 of 4 hotels in Willoughby

Guests' Choice

Review score

Based on 327 hotel reviews

6.3

Score breakdown

  • Cleanliness

    6.8

  • Comfort

    7.0

  • Location

    8.0

  • Facilities

    6.5

  • Staff

    7.5

  • Value for money

    7.0

  • Free WiFi

    7.5

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 30 March 2024

    5.0
    Price is worth it, but room is so so. Location is great.
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 1 night

    building run down. not very clean. room was so so. Vinly floor was nice. bed so so.

    Location and Price. Right across from nicer much more expensive hotel. and lots of food walkable too.

    Stayed in March 2024

  • Reviewed: 4 February 2024

    5.0
    Passable
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Outside of building needs a lot of work. Could not enter side doors except for one which didn’t have a door knob so anyone could enter.

    Room was fairly clean

    Stayed in January 2024

  • Reviewed: 6 January 2024

    7.0
    Good
    • Business trip
    • Couple
    • Deluxe Suite with Spa Bath
    • Stayed 3 nights
    • Submitted via mobile

    TV didn't work well. All blue. No microwave for people to warm up food.

    On first floor

    Stayed in December 2023

  • Reviewed: 1 January 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    This motel has false advertising!! There WAS NOT Wi-Fi in the room. What an inconvenience this was.

    Stayed in December 2023

  • Reviewed: 29 November 2023

    5.0
    It was ok!
    • Business trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Floors were dirty. Looked clean but when cleaning up a spill we found the floors very dirty. Building outside was sketchy, and rough around the edges!

    Stayed in October 2023

  • Reviewed: 25 September 2023

    5.0
    Clean but Bare-Bones
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 3 nights

    The external staircases are rotting. Concrete is broken. Stairs are LITERALLY dangerous. I didn't like that there was no dresser—only some hooks on one wall. There was no desk where I could do any work or use my laptop. The one chair in the room was a broken-down piece of junk. When I told the staff, they took immediate action to replace it, which is one of the reasons I gave high marks to the staff at this property. Water pressure is a bit weak. No paper towels.

    Breakfast? Are you kidding? No such thing at this property. Vending machines only. The bed/mattress was good and I slept well. The unit was clean. The mini frig and microwave worked well.

    Stayed in September 2023

  • Reviewed: 6 September 2023

    6.0
    I needed a good night's sleep, and I got it.
    • With a pet
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night

    The bathroom sink stopped up (needed maintenance). The refrigerator had a big puddle of water underneath it. And the room had an unpleasant "off" odor.

    The bed was firm and bedding clean and in good condition.

    Stayed in September 2023

  • Reviewed: 23 August 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    Facility outdated and dingy.

    Room was clean. Good value.

    Stayed in August 2023

  • Reviewed: 20 August 2023

    7.0
    It's was cool
    • Family with young children
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    It was close to everything

    It was quit

    Stayed in July 2023

  • Reviewed: 17 August 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    Property is a little rough around the edges. The refrigerators in the room do not have a freezer The pool was not open

    Very friendly staff. Very friendly to pets owners

    Stayed in August 2023

  • Reviewed: 31 July 2023

    5.0
    Passable
    • Leisure trip
    • Couple
    • Quadruple Room
    • Stayed 4 nights
    • Submitted via mobile

    Very hard to get fresh linen

    No breakfast was offered

    Stayed in July 2023

  • Reviewed: 27 July 2023

    5.0
    Urine in Elevator
    • Business trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    There was no breakfast, coffee only, room was semi clean, floor was sticky, there was literally pee - urine on elevator floor, obviously elevator smelled of urine, next morning, still a puddle in there , no one cleaned it, pool was not opened yet for season, it's mid July, drunk guest sitting on block wall out front, for 30 bucks more we could have stayed in a way nicer place, we don't require great, were contractors, but sticky floors in the room and urine in the elevator was a definite issue

    Shower was hot, decent water pressure

    Stayed in July 2023

  • Reviewed: 24 July 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Upon entering the room for the evening, we tried to get in our room., Neither of our keys work, so we went down to the desk, they re-made the keys came back up, none of them worked agai,27 minutes later. Finally, someone from the desk came up, first comment they made after getting off the elevator was. "You tell anyone you had a dog, you shouldn't be on the third floor!"well, there were 2 other dogs on the third floor and they said nothing about them, we'd already made a notation when we made the reservation', she finally unlocked the door, we had to take turns going in and and out because we didn't have a key that worked. Other than that, bared necessities a place to sleep and that's about it.

    Room was well done, clean. Everything was in its place.

    Stayed in July 2023

  • Reviewed: 17 July 2023

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Wifi did not work in the room. Pretty rundown and didn't seem like a very safe area.

    Stayed in July 2023

  • Reviewed: 6 July 2023

    5.0
    Adequate but dont expect much.
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 4 nights

    There was a pool but of course it was closed. They really should reveal this prior to booking as this was the reason we chose this motel. They do not serve any form of breakfast either. A “resort fee” is charged but without a pool or breakfast how can it be a resort? Bit of a scam if you ask me. Also there is no room cleaning during your stay. While they did give us fresh towels and a broom and dust pan (without a carpet or any rugs you really track in a lot of dirt and debris) we had to ask for them and do the cleaning and exchange ourselves. Again, of course there is also a cleaning fee, I guess for after you leave, and the room was clean when we arrived, but don't expect your room to be cleaned during your stay (unless you do it yourself). I guess good service really is a thing of the past.

    It was fine enough, clean, quiet and its’ location made it easy to access things like dining and shopping.

    Stayed in June 2023

  • Reviewed: 4 July 2023

    5.0
    It was decent
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    The amenities stated they had a pool but they do not. That was disappointing.

    The staff that came in on Wednesday were great. They moved me to a room with a jacuzzi to make up for the fact that there pool was permanently closed.

    Stayed in June 2023

  • Reviewed: 3 July 2023

    5.0
    Decent place to spend a safe and good night. Clean, no frills, no breakfast.
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night

    The overall dependencies are a bit beat up. Staff is ok.

    Perfect location, close to the freeway and restaurants (e.g. Crack & Barrel). The room was clean and functional.

    Stayed in July 2023

  • Reviewed: 23 April 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Bed was a little uncomfortable

    Nice and quiet

    Stayed in April 2023

  • Reviewed: 15 March 2023

    7.0
    Good place to stay
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing not to dislike

    The location and staff

    Stayed in March 2023

  • Reviewed: 7 March 2023

    5.0
    Good for someone who arrives late and leaves early
    • Leisure trip
    • Group
    • Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    No hot water at first. The elevator didn't work at first. Good washer, dryer. Refrigerator didn't work.

    No breakfast

    Stayed in March 2023

  • Reviewed: 27 February 2023

    5.0
    not horrible but probably won’t stay there again.
    • Leisure trip
    • Couple
    • Deluxe Suite with Spa Bath
    • Stayed 2 nights
    • Submitted via mobile

    constantly lost tv signal. the bed was a little uncomfortable. there was only 3 little flat pillows for a king sized bed so we had to go buy a couple pillows. the jacuzzi tub took an hour to fill enough to turn the keys on.

    it was close to a lot of things and the room was clean and updated

    Stayed in February 2023

  • Reviewed: 22 October 2022

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    A bit past its prime.

    Convenient location.

    Stayed in September 2022

  • Reviewed: 19 October 2022

    7.0
    Good
    • Business trip
    • Couple
    • Deluxe Suite with Spa Bath
    • Stayed 1 night
    • Submitted via mobile

    pool closed

    area

    Stayed in August 2022

  • Reviewed: 19 September 2022

    5.0
    we took a quick leisure trip, location was close to town, we unered into town. The hotel itself was dirty.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    it was dirty.

    price

    Stayed in September 2022

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!

Guests also reviewed these properties: