2735 West Sweetwater Avenue, North Mountain, Phoenix, AZ 85029, United States
#143 of 144 hotels in Phoenix
Guests' ChoiceBased on 371 hotel reviews
2.3Cleanliness
3.5
Comfort
3.7
Location
3.9
Facilities
3.4
Staff
4.8
Value for money
3.8
Free Wifi
2.5
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End of dialog contentReviewed: August 1, 2025
Marisa
United StatesNo T. V., No coffee maker, No towels , cocroaches , shower was dirty !
Nothing to like it was a nightmare
Stayed in July 2025
Reviewed: July 18, 2025
George
United StatesEverything. We didn't have a TV or toiletries just a dirty towel. Bed was still dirty. The door didn't lock properly and could be push open hard enough. No extra safety lock. The restroom was awful especially the tub. I was with my husband and daughter 10 yrs and my 11 month old son. We put the table in front of door. It's a place where bad things happen. Also they said no refunds for any reasons.
Nothing. Everything the website said was a lie.
Stayed in July 2025
Reviewed: May 20, 2025
Six
United StatesAbsolutely nothing.I like nothing about this place.There's scumbags and they're just like their property crabby
I would love to tell you a little more upon arrival.I asked the gentleman behind the counter if they get a security deposit.He said no to me.So I followed through with making my reservation as soon as I made the reservation. He told me. That he wouldn't be able to give me a room. Because it was past, are you talking about? You could have prevented me from making the transaction. But knowingly he took my money because he knew that he was just gonna steal it from me. I don't know how these people are still in business.Probably because they're stealing everyone's money.The probably looks nothing like the pictures advertised i would recommend this to anyone if anything else.I'll tell everyone to stay away from this.Crombie property because all they're gonna do is try to steal their money period These people are thieves and they need to be out of business
Stayed in May 2025
Reviewed: April 22, 2025
Saifuldeen
United StatesNo toilet paper.. there was holes in the wall. The floor was messed up. The shower was messed up.it wasn't a good room.. I wasn't happy with what I got. I hope you guys can make it up because I'm a loyal customer.
The tv.
Stayed in April 2025
Reviewed: April 15, 2025
Mwestray
United StatesThe entire hotel is in disrepair. The door to the first room i was offered had been kicked in. The second room had a lock that had to be jiggled to open, and the bathroom door wouldn't close because it too had been kicked in. TV internet had to be restarted frequently, and instructions on how to do so weren't clear. towels were old and small, not very absorbent. shower rod did not fit the tub, and the curtain was too short so the floor flooded each time we showered.
staff was nice and tried their best to accommodate me, despite the issues with the motel. They knew how bad it was.
Stayed in April 2025
Reviewed: April 5, 2025
Sally
United StatesBreakfast is not provided here. Bathroom door did not stay closed
Stayed in March 2025
Reviewed: April 3, 2025
Sam
United StatesLiterally everything else. The hotel room was super dirty. I need to emphasize that I’ve stayed at a lot of cheap motels—this was the absolute nastiest room i’ve ever seen. The sink and the bathroom door was broken. There was dirt in the bath tub. Stains everywhere. Smelled like smoke even tho we booked a non-smoking room, and employees were smoking right outside. The room key wouldn't work and a worker had to let us in twice—he told us this was a common issue. Loud noises throughout the night. Website said there was breakfast included and there was not. Also the photo was of a completely different room. Complete scam for the price. I saw a review from someone staying in the same exact room on yelp and i know this because i recognized the SAME STAINS.
The workers were nice
Stayed in March 2025
Reviewed: March 22, 2025
Katrina
United StatesRestroom had no door Hot water only Faucet was tied with wire .
Stayed in March 2025
Reviewed: March 22, 2025
Smith
United StatesIt was gross
It looked like a trap house didn't end up staying
Stayed in March 2025
Reviewed: March 14, 2025
Roy
United StatesDidn't have a breakfast despite advertising one. Room was not clean (used band-aids, graffiti, smoke smell, etc)
None
Stayed in March 2025
Reviewed: March 10, 2025
Jammie
United StatesThe hotel room was not what you see on the hotel website, false advertisement. The reason is because the door looks like it has been broken into several times. The lock knob has been tempered with, the curtains had holes in it, the room smell strongly like weed and cigarette smokes, the mini refrigerator had dents and large scratches on it, the bed sheets mainly the cover had cigarette hole burns, the walls were not clean some fixtures look like they have been broken and were fixed temporarily, and their appliances are not up-to-date, and etc.. The environment outside was or did not look safe. Even though the property representative had me look at the wrong prior to my confirmed booking when I booked online already they end up still charging me for one night. Stay when I was supposed to stay there for the weekend. I canceled my reservation, hoping that the hotel would approve my waive the cancellation fee, but they did not. They still charged me for your room that look like that.
What I liked was the hotel rep let me see the room first before I confirmed my stay. I Did not like what I saw.
Stayed in March 2025
Reviewed: March 9, 2025
Timothy
United StatesThr fact it had no TV rooms not clean at all roaches everywhere
Nothing It had no TV no towels no toilet paper
Stayed in December 2024
Reviewed: March 5, 2025
Elkins
United StatesI killed a huge ass cockroach scurrying along a baseboard in the first 2 minutes after walking in the door from checking in. there are holes in walls and ceiling, open light fixtures with exposed wires in the shower, mold everywhere in there, sink was clogged, baseboards coming off the walls. you could get so many more guests and charge more for rooms if you get a competent repair man with a team of no more than 3 men, that know what they are doing and how to do it right, and update all the rooms and clean up the property outside a little. I am a handywoman and business woman so I know what I am talking about.
Stayed in March 2025
Reviewed: March 5, 2025
Robert
United StatesEverything. Not worth the value. Rather would pay more for better accommodations.
Did not like anything. Dirty, one towel for two, TV did not work after trying very poor viewing. If you wanted a shit hole, this would be the place.
Stayed in March 2025
Reviewed: March 4, 2025
Renalda
United StatesThe room had stains on the walls, the curtains were dirty, no toilet paper, no towels, there was a scissor placed on the fridge, the door frame to the bathroom was broken, homeless people were hanging outside, the staff working told us the owner will not give us a refund.
Stayed in March 2025
Reviewed: March 3, 2025
Savage
United StatesEverything was dirty and disgusting and rooms were horrible..
I hated this place! Disgusting I do not recommend to anyone
Stayed in March 2025
Reviewed: February 28, 2025
Maryam
United StatesI didn’t even stay at the property they gave me a room with beers and a slept in bed that wouldn’t even open and it smelled like shit out side and it wasn’t very safe if you have a family don’t go near here
It was very bad it smells like shit and the guests are mostly homeless
Stayed in February 2025
Reviewed: February 26, 2025
Jackson
United StatesNo TV n the bugs
To have a TV n more towels and it be clean without cockroaches
Stayed in February 2025
Reviewed: February 23, 2025
Chad
United StatesEverything and the danger is worse than chicago
Nothing has live all night security and drug addicts
Stayed in February 2025
Reviewed: February 17, 2025
Carlos
United StatesNothing at all
None is nasty
Stayed in February 2025
Reviewed: January 30, 2025
Bridgette
United StatesEverything
Not a thing
Stayed in January 2025
Reviewed: January 28, 2025
Shafters
United StatesSink didn’t work also roaches in the room and stains on the sheets
Stayed in January 2025
Reviewed: January 13, 2025
Garth
United StatesClose to everything
Stayed in January 2025
Reviewed: January 10, 2025
Eric
United StatesRoaches everywhere,[⁵
Stayed in January 2025
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