300 Highway 30 West, New Albany, MS 38652, United States
#3 of 5 hotels in New Albany
Guests' ChoiceBased on 107 hotel reviews
7.3Cleanliness
7.8
Comfort
8.0
Location
8.3
Facilities
7.6
Staff
8.6
Value for money
7.6
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End of dialog contentReviewed: 16 April 2024
Robert
United StatesPool was closed.
Clean, combortable
Stayed in April 2024
Reviewed: 28 August 2023
Kenneth
United StatesI did not like that it is a cashless facility. The room was a lot smaller that I thought I had reserved.
very comfortable bed. the Dove bath products were a nice unexpected bonus
Stayed in August 2023
Reviewed: 25 July 2023
Glenna
United StatesBed was a little hard
The room was very clean
Stayed in June 2023
Reviewed: 17 June 2022
Mitchell
United Statesthey are in the middle of multiple repairs
convenience
Stayed in June 2022
Reviewed: 2 June 2022
Jamie
United StatesThe layout of the hotel felt a little wonky but they are under construction so that can't be helped.
The lady at the front desk who checked us in was very friendly and attended to us promptly. Housekeeping staff I met were all nice. Was pleased that the vending machines were well stocked and the room we stayed in was clean and quiet.
Stayed in May 2022
Reviewed: 6 March 2022
Jennifer
United StatesMy room smelled like smoke and needs updating. Booked for a suite with separate living area, but did not get that.
Location and fairly clean
Stayed in February 2022
Reviewed: 31 October 2021
Martha
United StatesN/A
Location
Stayed in October 2021
Reviewed: 23 October 2021
Laurie
United StatesParking was a problem. Not enough for the hotel to accommodate handicapped individuals.
Close to restaurants, gas stations & retail shopping if needed.
Stayed in October 2021
Reviewed: 8 September 2021
Reed-smith
United StatesHad ants in the room.
Stayed in September 2021
Reviewed: 25 July 2021
Jamil
United StatesNo indoor pool
Price, location, and the staff was very friendly.
Stayed in June 2021
Reviewed: 3 July 2021
Hummingbird6521
United StatesI love staying here
Stayed in July 2021
Reviewed: 6 June 2021
Charles
United Statescommode did not work properly bath vent did not work,tv screen too small,after we called and dropped 1 person who decided not to go,we were charged more for 2 than the original 3
Stayed in June 2021
Reviewed: 28 May 2021
Ron
United StatesWish there was more front parking.
Breakfast was great.
Stayed in May 2021
Reviewed: 13 April 2024
Diane
United Statesexcellent breakfast! love the Dove bathroom products!
Stayed in April 2024
Reviewed: 4 April 2024
Cecily
United StatesThere was nothing to dislike
Cleaned property
Stayed in March 2024
Reviewed: 23 December 2023
Simhhh
ChinaSeriously I have been staying with 3 different hotels in this very area. This has been the most satisfying one. This place was recently furbished, so no obvious stains or unpleasant smells lingering around. The bedding was quite comfortable. The most wonderful point is the relative quietness of the A/C oh boy there are just so many awful A/C noises in my previous business trips or even vacation experiences. The staff were super nice and helped us through quite a surprising emergency, thanks everyone around. The breakfast was basically a little of everything, definitely delicious, I personally recommend the scrambled eggs! Not watery, just right to be smooth and tender, fresh eggs used.
Stayed in December 2023
Reviewed: 7 September 2023
Mary
United StatesThe room was a bit small for 3 people in a double room. And I wish there had been a small table and chairs to eat at.
Staff, hotel and room was wonderful, quiet and peaceful. Breakfast was better than expected, especially the pancakes, fresh bacon and sausage. Bed and linens were so comfortable. And I love that all bathroom products were Dove.
Stayed in September 2023
Reviewed: 17 July 2023
Kathirina
United StatesHot water was too hot
The bed was so comfortable
Stayed in July 2023
Reviewed: 2 July 2023
Jessica
United StatesThe breakfast sucked and I booked a room with a bed and a let out couch for the kids but the room didn’t have a let out couch and the original room she sent us to already had someone staying in it when I opened the door with the key card
Nothing
Stayed in June 2023
Reviewed: 23 June 2023
Diana
United StatesI paid $150ish for a king bed/room. I thought for the price it would’ve of been more sound proof. I could hear my neighbors tv all night and I can’t sleep unless it quiet. Also they were doing some renovations so I couldn’t find breakfast. I opted for road food instead.
I liked the spaciousness of the room I stayed in. The staff was friendly and it was right off the interstate so it was convenient and I really needed some rest. The bed was comfy.
Stayed in June 2023
Reviewed: 13 June 2023
Kasey
United StatesI was given the wrong room from what I booked and then I was told there were no other rooms comparable to the one I booked and I was given “cots/roll away beds”. I also was not aware the hotel was being renovated.
it was convenient to my location
Stayed in June 2023
Reviewed: 2 June 2023
Patrick
United StatesThe staff is not very knowledgeable. It took the staff member 10 minutes to find my reservation. Then my room key magically stopped working, I went to the front desk and the staff member was asking me all these extra questions. It’s like look, you checked me in now you’re acting like you don’t know me or that isn’t my room. I didn’t like that at all. Just fix the keys please that’s it. Also pool was not open.
The room was super clean and up to date, I love that about the room. Had a mini fridge and microwave. King size Bed was clean and comfortable. Breakfast was good. Would definitely recommend and stay here again when I’m in town.
Stayed in May 2023
Reviewed: 29 May 2023
Victoria
United Statesthe room wasn’t ready when it was supposed to be. we arrived in town and had a short time frame ti get ready for a wedding. this was cut even shorter because we had to wait for the room. there was no coffee in the morning and they kept running out of food
Stayed in May 2023
Reviewed: 16 May 2023
Cara
United StatesWe accidentally made a reservation for the wrong hotel that was 4 hours away from us. There were no other rooms available for the same hotel in the correct location and they would not reimburse us. I have reached out to booking.com to fix this issue and I have not heard back from them or the hotel.
Stayed in May 2023
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