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  5. Reviews of Pelham Hotel

Reviews of Pelham Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

444 Common Street, Downtown New Orleans, New Orleans, LA 70130, United States of America

#77 of 164 hotels in New Orleans

Guests' Choice

Review Score

Based on 597 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.9

  • Location

    9.2

  • Facilities

    8.4

  • Staff

    8.9

  • Value for money

    8.2

  • Free WiFi

    7.4

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 27, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The street level room has a garbage truck alarm clock that goes off everyday.

    Location

    Stayed in March 2024

  • Reviewed: March 25, 2024

    9.0
    Close (walking distance) to convention center. Located at theA good com,bination of value and price.
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 5 nights

    Meager selection of drinks at the front desk.

    Lunch and Dinner can be obtained next door at "The Ruby Slipper". Pelham would make reservations for you. Quiet. Very clean, cleaning service 1st rate.

    Stayed in March 2024

  • Reviewed: March 19, 2024

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 4 nights
    • Submitted from a mobile device

    A little noisy some nights because of a parade in the street outside. Would have liked more storage space in the room e.g. a chest of drawers to unpack clothes into.

    Comfy beds, friendly staff, great location in easy walking distance of the French Quarter. Nice cafe next door for breakfast (the Ruby Slipper).

    Stayed in March 2024

  • Reviewed: March 15, 2024

    9.0
    Excellent, we will come again next time we are in New Orleans
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    No problems whatsoever at the hotel, but the attached restaurant di not get our reservation so we had to wait a little longer than expected.

    The staff were excellent and very accommodating. We have used this hotel on three separate occasions and each time it has been superb. We will come baack again

    Stayed in February 2024

  • Reviewed: February 29, 2024

    9.0
    Excellent stay. We'll be back and we would like the same room.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights

    I thought the lighted picture of the girl when we first walk in was a little weird - she looked startled, scared...not happy. The table was tiny. We brought food in and one of us had to eat in bed - no big deal. Maybe the alcove could have an inset table where a person could read without disturbing someone sleeping.

    Liked the lighted mirror alcove. Liked the bathroom. Liked the drink/refrigerator at end of the little hall. Like the simple but elegant decor.

    Stayed in February 2024

  • Reviewed: February 26, 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Interior Queen Room with Two Queen Beds
    • Stayed 2 nights

    There was no microwave in room nor one accessible to guest. The minifridge didnt get past cool.

    Staff great. Beds comfy. Location great.

    Stayed in February 2024

  • Reviewed: February 9, 2024

    8.0
    Good location, friendly staff
    • Business trip
    • Solo traveler
    • Double Room with Two Double Beds
    • Stayed 2 nights

    This is a restored hotel that was perfect for the price. The staff were incredibly helpful and the location was just perfect! I wouldn't hesitate to stay here again.

    Stayed in January 2024

  • Reviewed: January 28, 2024

    9.0
    I’ll be back!
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 4 nights
    • Submitted from a mobile device

    Bathroom was a little worn out. But very clean!

    Style, quiet, excellent location

    Stayed in January 2024

  • Reviewed: January 26, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Interior Queen Room
    • Stayed 4 nights
    • Submitted from a mobile device

    thin walls

    Stayed in December 2023

  • Reviewed: January 22, 2024

    7.0
    Okay
    • Business trip
    • Solo traveler
    • Interior Queen Room
    • Stayed 4 nights
    • Submitted from a mobile device

    My room didn't have a window and felt gloomy and stuffy. The hotel didn't have any hot water for the first two nights of my stay due to a "plumbing issue." Even after it was supposedly fixed, the hot water situation was touch and go for the remainder of my stay.

    Great location. Big, spacious room. Clean.

    Stayed in January 2024

  • Reviewed: January 20, 2024

    9.0
    Great location!
    • Leisure trip
    • Couple
    • Interior Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Our toilet clogged twice and our friends’ toilet clogged once. It seemed excessive for regular bowel movements.

    Location was great, rooms were nice, and staff were helpful and friendly!

    Stayed in January 2024

  • Reviewed: January 20, 2024

    8.0
    If we ever went back to New Orleans, we would gladly stay at Pelham Hotel again.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights

    We didn't like that it took the shower quite a bit of time to get hot water. Also, we were not big fans of the partial shower door style as we always had a water mess on the floor to clean up after showering.

    The location was great for the things that we were wanting to see and experience, all within walking distance. All of the staff were friendly and helpful. And the room itself was spacious enough for us with a nice, comfy bed. They offered luggage storage before check-in and after check-out, if we should still have some exploring to do. We also enjoyed the restaurant that is connected to the hotel.

    Stayed in January 2024

  • Reviewed: January 10, 2024

    9.0
    Awesome stay in a convenient location.
    • Leisure trip
    • Family with young children
    • Interior Queen Room with Two Queen Beds
    • Stayed 4 nights
    • Submitted from a mobile device

    Refrigerator didn’t work and there was no replacement. Unable to keep cold drinks or food in room. My car was housed off site, at $52/day, that made it inaccessible to me. I had left items in the car and someone in the garage had to go in and retrieve items for me. I received what I requested, but a little inconvenient.

    The hotel was very ‘New Orleans’. Centrally located so easy walk to French Quarter sites. Staff were friendly and helpful.

    Stayed in January 2024

  • Reviewed: December 4, 2023

    9.0
    The Pelham Birthday
    • Leisure trip
    • Travelers with friends
    • Interior Queen Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The shower head was located in a place where the water would get on the floor when you took a shower. It was hard to control the temperature of the room, cooling or heating it. The hotel ran out of extra blankets for guests.

    Close to everything. We could walk almost anywhere. The rooms were good size, clean and comfortable.

    Stayed in November 2023

  • Reviewed: November 30, 2023

    8.0
    I loved this hotel and Khalifa at the front desk was very nice as well.
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 2 nights

    I didnt like the fact the we didnt have a microwave in our room other than that its was awesome

    I have been to New Orleans for a lot of celebrations and this was the first time we were able to come in town and get our hotel room with out waiting until 4pm. Our room was ready before we got there. So that was awesome.

    Stayed in November 2023

  • Reviewed: November 22, 2023

    7.0
    Despite the negatives, if I were to return to New Orleans I would consider staying there again.
    • Business trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 7 nights

    No restaurant on site and had to go elsewhere for breakfast. The Ruby Slipper was good but queuing when you had other things to do was not convenient. There was no fresh air in the rooms as the windows could not be opened at all.

    Comfortable beds and good housekeeping. Very quiet and all the staff were helpful and friendly. The good level of customer service was appreciated as you were not 'just a number.' The location was perfect for the Conference Centre and the French Quarter.

    Stayed in November 2023

  • Reviewed: November 11, 2023

    9.0
    Birthday Celebration
    • Leisure trip
    • Travelers with friends
    • Interior Queen Room with Two Queen Beds
    • Stayed 4 nights
    • Submitted from a mobile device

    Temp control difficult. They ran out if blankets for rooms.

    The location, the look, the cost.

    Stayed in November 2023

  • Reviewed: November 8, 2023

    9.0
    Birthday visit
    • Leisure trip
    • Travelers with friends
    • Queen Room with Two Queen Beds
    • Stayed 4 nights
    • Submitted from a mobile device

    It was hard to control the temperature in the room, probably because of the high ceilings. Needed better lighting in the bathroom

    It was elegant. The staff was helpful. The rooms were great. Loved our view.

    Stayed in November 2023

  • Reviewed: October 30, 2023

    9.0
    Great service and cool rooms!
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights

    We had a room on the first floor so there was lots of street noise. Get a higher level room if this will bother you.

    Went to New Orleans for a Halloween party at the House of Blues and this was in a great location, close enough to walk to the venue and/or the French Quarter.

    Stayed in October 2023

  • Reviewed: October 20, 2023

    8.0
    Very Good
    • Leisure trip
    • Group
    • Interior Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Lights Toilet was loose

    Stayed in October 2023

  • Reviewed: August 22, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    No microwave, no view.

    Location

    Stayed in August 2023

  • Reviewed: August 10, 2023

    9.0
    I enjoyed it and it is a place to come back
    • Leisure trip
    • Couple
    • Interior Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Very confortable well located, great staff

    Stayed in August 2023

  • Reviewed: August 7, 2023

    9.0
    Wonderful
    • Business trip
    • Couple
    • Interior Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing really... Everything was enjoyable.

    The peace and quiet. Last minute booking turned out to be a pleasant surprise

    Stayed in August 2023

  • Reviewed: August 4, 2023

    7.0
    The price of the room was good. It’s somewhat offset though by the $60 a night valet parking. The rooms were great howe
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    Valet Parking was on the high side. Several garbage cans across the street that smelled.

    Proximity to the French Quarter and the Aquarium.

    Stayed in July 2023

Showing 1 - 25

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