Skip to main content
  1. Hotel reviews homepage
  2. USA hotel reviews
  3. Connecticut hotel reviews
  4. New London hotel reviews
  5. Reviews of Clarion Inn New London/ Mystic

Reviews of Clarion Inn New London/ Mystic This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

269 North Frontage Road, New London, CT 06320, United States of America

#4 of 7 hotels in New London

Guests' Choice

Review Score

Based on 723 hotel reviews

5.6

Score breakdown

  • Cleanliness

    6.4

  • Comfort

    6.5

  • Location

    7.2

  • Facilities

    5.9

  • Staff

    6.5

  • Value for money

    6.5

  • Free WiFi

    6.2

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

Read more– opens a dialog box
Write a Review

Showing 1 - 25

  • Reviewed: April 14, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Bathroom door sqweeked every time it opened or closed so it would wake you up if you were sleeping if someone used it. Could not connect to wifi no matter what we tried.

    The pool, breakfast was OK but their coffee could be improved.

    Stayed in April 2024

  • Reviewed: March 25, 2024

    6.0
    Clarion Inn - Left A Little To Be Desired
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The hallways had a mildew-like odor. There were no elevators. Some doors leading from outside were broken so they did not lock. There was heavy police activity during the stay with an officer hiding behind a wall surveilling a suspect. Waited until that ceased to enter the property.

    The price was reasonable.

    Stayed in March 2024

  • Reviewed: March 24, 2024

    6.0
    Pleasant
    • Business trip
    • Group
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    the staff does not make you feel welcome. The coffe maker in our room is broken and the staff did not do anything to resolve it. The shower head is too low. If you are over 5 foot over you have to bend over to shower. Breakfast as they call it is terrible. Same breakfast for 3 days. Artificial eggs. No tea available. Floors are sticky. They said they have bar in house but there is nothing in it. Ambience is not inviting.

    Stayed in March 2024

  • Reviewed: March 18, 2024

    5.0
    Good location but slightly over priced
    • Leisure trip
    • Couple
    • King Room with Roll-In Shower - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Smell of cigarette smoke in the hallway of my building. And the very small square pillows on the bed!!! Although the room shows breakfast included. And the sign says breakfast 6am-9am No breakfast appeared to be prepared when I checked out at 6:50 am

    Location is great. Arrived around 3 am checked out by 6:50am paid full price plus incidentals. Wasn’t enough time to analyze full property.

    Stayed in March 2024

  • Reviewed: March 11, 2024

    5.0
    Could have been better, you have a better reputation than that.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    heating unit didn't work, hot water went off half way through my shower, counters were not clean by suite sink, no internet in room only lobby.

    Bed was comfortable and clean so was the bathroom. Ease to highway.

    Stayed in March 2024

  • Reviewed: February 11, 2024

    6.0
    For this very low and perfect price it was a very good stay.
    • Business trip
    • Solo traveler
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The bath tub looked old and you could feel the springs of the matrace when I laid down. But I actually slept well on it.

    The price and that it was easy to reach from interstate

    Stayed in February 2024

  • Reviewed: December 24, 2023

    7.0
    Comfortable, and pleasant.
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No negative concerns

    Accommodations in close Proximity to where my scheduled fishing trip was located.

    Stayed in November 2023

  • Reviewed: December 11, 2023

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds and Tub - Accessible/Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Staff didnt communicate very much just passed a slip to sign. Would e loved for a family of four the beds to be bigger or there to be an easier way to contact for room service. (phone in the room)

    It was clean and quiet.

    Stayed in December 2023

  • Reviewed: November 29, 2023

    5.0
    Reasonable rate good breakfast. No reason to use again
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds and Tub - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No landline phones in room so no contact with the lobby unless you walked there..problematic wifi didn't help the situation either.

    The breakfast was good...unfortunately not too much else was.

    Stayed in November 2023

  • Reviewed: November 10, 2023

    5.0
    Disappointing
    • Leisure trip
    • Couple
    • King Room with Roll-In Shower - Accessible/Non-Smoking
    • Stayed 2 nights

    Sewer gas was coming from the broken sink. I had to plug up with kleenex. The entire room had a peculiar smell. All the ice machines were broken except 1 and when I found it it did not meet my expectations so no ice. Breakfast was so pitiful we didn't even go to breakfast when we were checking out.

    Room was big

    Stayed in November 2023

  • Reviewed: November 4, 2023

    7.0
    Good
    • Business trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Staff spoke hardly any English

    Space and amenities

    Stayed in November 2023

  • Reviewed: October 30, 2023

    5.0
    Good for a short stay
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The door had a broken bolt, the telephone did not work and the room was smelly. I asked to be moved to another room, but in the new room, there was a full kitchen, a an electric stove with pots and pans, knives, cups, plates and a dishwasher!!

    I liked the availability & price

    Stayed in October 2023

  • Reviewed: October 28, 2023

    6.0
    Clean, comfortable pillows, comfortable bed, quiet room
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds and Tub - Accessible/Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Fresh Eggs, bacon, granola, yogurt, fresh fruit

    Breakfast was just ok, it could have been a little better.

    Stayed in October 2023

  • Reviewed: October 26, 2023

    7.0
    It gets the job done for an overnight stay, but it’s an old hotel that needs updating.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Very old facility, needs at least a facelift badly

    Bed comfortable. Room clean. Breakfast good for being free.

    Stayed in October 2023

  • Reviewed: October 15, 2023

    6.0
    Everything was great except the smell of the room
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds and Roll-In Shower - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The room smelled really weird it was not pleasant

    Everything was great but the room smelled weird

    Stayed in October 2023

  • Reviewed: October 9, 2023

    6.0
    All in all it was a good experience
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Had to ask for 2 days to get the room cleaned and new towels. Arrived on a Wednesday and didn’t have the room cleaned until Saturday.

    It was close to where we needed to be and close to places we wanted to go like mystic and the beach

    Stayed in October 2023

  • Reviewed: October 9, 2023

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Very noisy at night. Near a nightclub/bar. Loud people walk outside late at night, including bouncing a basketball. The morning after my first night, I asked room service to come back in a half hour as I was finishing dressing a leaving within 15 minutes. I did not receive room service the 4 days of my stay.

    Stayed in October 2023

  • Reviewed: October 7, 2023

    5.0
    It wasn’t bad but could have been better
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    It was not Al it advertised. The pool was freezing cold. The lounge was open but not staffed. The a/c and stove didn’t work in the room. The building itself seems old and in need of being updated.

    The property was located in a good area to where we wanted to visit. The staff was friendly.

    Stayed in October 2023

  • Reviewed: September 13, 2023

    7.0
    Good value, great location near Cross Sound Ferry.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    No elevator.

    Great location for us. Pleasant staff.

    Stayed in September 2023

  • Reviewed: September 9, 2023

    7.0
    Benefits me well , close enough to my family
    • Leisure trip
    • Group
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    A little bit old, but it works for me

    BF was good, I enjoyed my stay. Pool was great. I'll be back 😁.

    Stayed in August 2023

  • Reviewed: September 8, 2023

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • King Room with Roll-In Shower - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Toilets clogged.no towels at pool area.breakfast closed early. Staff helpful but no smiles

    Stayed in September 2023

  • Reviewed: September 4, 2023

    7.0
    Good
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Light bulb missing in the night table lamp. Little insects in bathroom. The breakfast...go eat somewhere else.

    Excellent location. I was leaving my daughter at Connecticut College. Very close to Target, mall and restaurants. Comfortable beds.

    Stayed in August 2023

  • Reviewed: August 28, 2023

    5.0
    Fine
    • Leisure trip
    • Family with young children
    • King Room - Disability Access/Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    No toilet paper in room. AC was leaking onto carpet.

    Not far away from the city.

    Stayed in August 2023

  • Reviewed: August 22, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room with Roll-In Shower - Accessible/Non-Smoking
    • Stayed 1 night

    Breakfast did not have any eggs.

    Stayed in August 2023

Showing 1 - 25

We Price Match
We Price Match
Low rates • No booking fees • Find something cheaper? We'll refund the difference!

Guests also reviewed these properties: