936 West Main Street, Middletown, RI 02842, United States of America
#18 of 20 hotels in Middletown
Guests' ChoiceBased on 665 hotel reviews
7.1Cleanliness
7.6
Comfort
7.7
Location
8.1
Facilities
7.3
Staff
8.4
Value for money
7.1
Free WiFi
8.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 27, 2024
Chris
United States of AmericaThe beds were not terribly comfortable; they were very firm.
The staff was very friendly, and the parking was great. The room was a generous size with two queen beds and a pull-out sofa and still plenty of room to move around. They had a great hot breakfast and a pool for the kids.
Stayed in March 2024
Reviewed: March 25, 2024
Monica
United States of AmericaThe pool and room.
Stayed in March 2024
Reviewed: February 29, 2024
Alberga
CanadaLocation
Overall it was very ordinary. The facilities are old but clean and rooms are a little small compared to other hotels in the area
Stayed in February 2024
Reviewed: January 28, 2024
Lauren
United States of AmericaWhole hotel smelled like weed. If smoking isn't allowed in the rooms, why is vaping? I shouldn't have to breathe that in in my room, and I'm sure the desk attendant was vaping as well.
Jet tub was nice
Stayed in January 2024
Reviewed: January 28, 2024
Tiffany
United States of AmericaTaking breakfast away too early.
Room was clean. Good price. Beds comfy. My 16 year old didn't want to get up. Said "10/10...5 stars". Quick stay to deal with family medical emergency. But would've stayed longer.
Stayed in January 2024
Reviewed: December 20, 2023
Wendy
United States of AmericaThe woman who checked me in was very friendly and helpful. We saw her every day and she was just the best!!
Stayed in December 2023
Reviewed: November 20, 2023
Anita
United States of AmericaThe heater or air conditioning (not sure) kept turning on and made it difficult to have a good nights sleep.
Bed was very comfortable. Room was clean and spacious.
Stayed in October 2023
Reviewed: November 19, 2023
Jose
United States of AmericaRooms need renovations!!
Need to offer more than scrambled eggs! Ie omelette, fried eggs, Boiled eggs etc ...
Stayed in November 2023
Reviewed: November 3, 2023
Sharen
United States of AmericaNothing, everything was perfect!
Do you have a very pleasant front desk staff.
Stayed in October 2023
Reviewed: October 20, 2023
Cindy
United States of AmericaDonna(?) at the desk was very helpful and friendly.
Stayed in October 2023
Reviewed: October 2, 2023
Mary
United States of AmericaOutdated rooms, mattresses a little squeaky,
Location, jacuzzi tub, breakfast, pool, friendly & accommodating staff
Stayed in October 2023
Reviewed: September 20, 2023
Horton
United KingdomBreakfast was limited and cooked food needs to be hotter....it had clearly been cooked a while in advance
Clean and comfortable
Stayed in September 2023
Reviewed: September 17, 2023
Rick
United States of AmericaPretty expensive for a very basic hotel
Stayed in September 2023
Reviewed: September 16, 2023
Scott
United States of America1. There was an unexpected $5 Hotel Facility Fee and an unexpected "incidentals" $50 charge that would be refunded minus the facility fee and and any charge for damages after I checked out. The clerk could not explain what the facility fee was for, but said it was mandatory. The incidentals fee was not what I might have expected: minibar (there wasn't one), paid services (for something like a massage maybe), but was actually a damage deposit. The clerk explained that the facility fee was only for people who booked at a discounted rate via a third-party. 2. Some things were old and rundown: the windows, a chipped and poorly repaired electrical outlet cover, external siding and gutters in need of repair. I expected more for the high nightly rate I paid.
Beds were comfortable. Location was quiet. Lots of parking. Staff were friendly.
Stayed in September 2023
Reviewed: September 16, 2023
Michael
New ZealandVery dated.
Value for money, parking, friendly staff.
Stayed in September 2023
Reviewed: September 9, 2023
Judith
United States of AmericaBed was comfortable and staff friendly.
Stayed in September 2023
Reviewed: August 23, 2023
Denise
United States of AmericaOur room had a jaccuzi but it semmed like an older room with a vey loud AC unit, and dial controlled microwave. The woman who worked in the breakfast area was not very pleasant. We said good morning to her on several occasions and she was unresponsive.we had to request extra towels despite 4 of us staying in the room.
Stayed in August 2023
Reviewed: August 11, 2023
Karyn
United States of AmericaCleanliness, dated.
Location
Stayed in July 2023
Reviewed: August 7, 2023
Sharon
United States of AmericaThe pool was closed the day we got there. My daughter was disappointed as she was looking forward to it. They did have it back open the next morning. The scrambled eggs at breakfast were a little dry.
The room was clean and nice. I liked that the hotel is close to restaurants and stores. Staff was great.
Stayed in August 2023
Reviewed: July 20, 2023
Diana
United States of AmericaGreat location. Comfy beds. Basic rooms.
Stayed in July 2023
Reviewed: July 17, 2023
Paula
United States of AmericaThe hotel was nice. Staff was very friendly and helpful. When visiting again will stay here again.
Stayed in July 2023
Reviewed: July 17, 2023
Albert
United States of AmericaWater pressure in shower was quite low
Convenient, great value and excellent service
Stayed in June 2023
Reviewed: July 12, 2023
Howard
United States of AmericaThe maid service was terrible and the only thing that they did each day was make the bed
The pool
Stayed in July 2023
Reviewed: July 8, 2023
Herenia
United States of AmericaRead above response
The breakfast was ok, some food were cold. The coffee wasn’t great. You need better plastic utensils. The small plates were awful. I saw a lot of people dropping some food on the floor. You couldn’t even cut the waffle with the cheap knife. The hot water in our room took a long time to warm up to be able to take a shower.
Stayed in July 2023
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