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  5. Reviews of NoMo SoHo

Reviews of NoMo SoHo This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

9 Crosby Street, SoHo, New York, NY 10013, United States of America

#324 of 399 hotels in New York

Guests' Choice

Review Score

Based on 614 hotel reviews

7.5

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    8.1

  • Location

    9.2

  • Facilities

    7.3

  • Staff

    7.7

  • Value for money

    6.9

  • Free WiFi

    7.8

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 21, 2024

    6.0
    Pleasant
    • Business trip
    • Solo traveler
    • Classic Queen
    • Stayed 2 nights
    • Submitted from a mobile device

    The room was small enough and TV chromecast doesn't work.

    Stayed in March 2024

  • Reviewed: March 8, 2024

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Classic Queen
    • Stayed 3 nights
    • Submitted from a mobile device

    The $150.00 lean on my account for each night I was there. Three nights meant $450.00.

    The food offering, drinks and ambience of the bar was very enjoyable. The bedroom was cleaned daily to an impeccable standard.

    Stayed in March 2024

  • Reviewed: February 29, 2024

    8.0
    Nice Hotel but room damage deposit policy is a No No for us
    • Leisure trip
    • Couple
    • Premium Queen Room
    • Stayed 8 nights

    Large "room damage" deposit ( $150 per day x9 days!) required ,The first Hotel we ever experience this and it took a week after we left till the holding deposit to clear up on our credit card. No tea and coffee making facilities in the room ( they did lend us a kettle) . No fridge in the room ( it would be a problem for summer). A hotel of this calibre should have coffee/tea making facility The floor to celing curtains was stuck ( could not close) and fell apart on a few nights, luckily its winter so its not so bad, bed head has prominent marks and stains . The room is showing its age

    Our room was the corner room 1604, 2 sides with large windows. Bedding is comfortable and the heating temperature control is precise which is good. Bath room is excellent, with a window . Great view of the city from all windows

    Stayed in February 2024

  • Reviewed: February 4, 2024

    7.0
    Good hotel at a great location
    • Leisure trip
    • Couple
    • Deluxe King
    • Stayed 5 nights

    The room wasn't really super clean when we first entered (found some hair in the bathtub). We could also hear the people in the room next to us so it wasn't really quiet sometimes event late at night.

    The view from our room was very nice since we were on higher floors. Neighbourhood is nice with a lot of shops and restaurants nearby. Metro stations are on few minutes walking from the hotel which was great for us.

    Stayed in January 2024

  • Reviewed: January 28, 2024

    9.0
    But worth the money
    • Leisure trip
    • Solo traveler
    • Premium Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    That it was super cold in the room and they had aircondition-systemet but it wasent blowing hot Air when u are laying in bed.. i had to sleep with a binie on and thick clothes.. that they didnt have a kettel or a frigde in the room

    First og all the placement , the room was super Big and such a Nice view from the balcony.. and from the window beside the bed i loved the design of the room😍 i had room on (p1)penthouse floor..Their food in the restaurant was super delicious .. the bed was the best bed i have ever slept on.. Can somebody tell me what brand the matress and pillows are?😃

    Stayed in January 2024

  • Reviewed: January 26, 2024

    8.0
    Great
    • Leisure trip
    • Couple
    • Classic Queen
    • Stayed 3 nights
    • Submitted from a mobile device

    Rooms are small

    Location, vibe, decor

    Stayed in January 2024

  • Reviewed: January 25, 2024

    6.0
    Good hotel if you’re used to staying at a Holiday Inn express. This will be a step up from that.
    • Leisure trip
    • Group
    • Double Deluxe
    • Stayed 3 nights
    • Submitted from a mobile device

    The room was in really rough shape. Multiple carpet patches on the floor, bathroom door wouldn’t close, dipped paint everywhere and just a tired feeling space in general.

    Cheap and totally fine.

    Stayed in January 2024

  • Reviewed: January 25, 2024

    8.0
    I love the location of this hotel. We stay here pretty much each time we come to NY
    • Leisure trip
    • Group
    • Classic Queen
    • Stayed 3 nights
    • Submitted from a mobile device

    The hotel was cold

    I ordered spaghetti Bol night we arrived. I got a kind of carbonara. I only had breakfast after that which was nice. Staff were super in the restaurant especially Kennneth Staff in general were just brilliant apart from reception. Unfriendly and not helpful although they did their job to the book! I found that before also as we stay a lot at your hotel. Also asked for our bill to be divided a certain way and that was completely ignored. If they couldn’t do it I wish they had contacted me. Instead two rooms were out on our credit card. Annoying to say the least, as I specifically asked for that not to be done. I realise you guys don’t have a hotel con-serge but reception staff should at least be a bit more helpful in answering questions about local amenities in that case. The hotel restaurant was also freezing. I know you had trouble with heaters but getting an apology would have been nice. Especially at breakfast we were frozen.

    Stayed in January 2024

  • Reviewed: January 17, 2024

    8.0
    Comfortable beds, friendly staff, lots of nice restaurants nearby and an amazing laundromat and to top it off one of the
    • Leisure trip
    • Couple
    • Premium King
    • Stayed 12 nights
    • Submitted from a mobile device

    The only minor thing I didn’t like was the lack of a boiler to be able to brew my own coffee or tea. Otherwise it had everything else I needed.

    The staff were the best part, so was the view in my room. Also when the bathroom broke down they were very kind enough to give me a complimentary upgrade and an apology note. I think that was so sweet of them.

    Stayed in January 2024

  • Reviewed: January 15, 2024

    8.0
    A lovely experience I think everyone should try once!
    • Leisure trip
    • Couple
    • Premium King
    • Stayed 5 nights

    I imagined the room we had would be a little bigger than what it was as it felt squishy with just my partner and I in the room. Our bags took up quite a bit of floor space. I wish the room had a tub. I think I knew it didn't.. I can still wish it had a tub though. The food at the restaurant was quite expensive so we only ate at the hotel the one time. It's also not very sound proof as I could hear people talking (I'm not sure if they were in their room across from ours or in the hallway). The amount of sink space was also not enough and the bathroom door was a bit of a pain in the butt! It should be a sliding door in my opinion!

    The view from our room was incredible! I highly recommend a CORNER room if you really want to see a big chunk of New York! They also accommodated me well in the restaurant the one time we ate there as I am vegan! The restaurant staff was also super quick with help and bringing the orders out! I appreciated that when you asked for water you could get as many as you asked for (we asked for 3, 3 nights in a row). The vibe there is hip and chill and its really a nice place. They have a pretty decent parking price with the garage they team with as well considering you're in Manhattan!

    Stayed in January 2024

  • Reviewed: January 8, 2024

    9.0
    A nice stay close to everything
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night

    The separation between restroom and the room itself could be improved.

    The hotel was great. Staff was amazing and the room was cozy with a nice view.

    Stayed in January 2024

  • Reviewed: January 7, 2024

    6.0
    ok
    • Leisure trip
    • Solo traveler
    • Classic Queen
    • Stayed 1 night
    • Submitted from a mobile device

    staff to help with baggage from the taxi would have been good

    location

    Stayed in December 2023

  • Reviewed: December 30, 2023

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Double Deluxe
    • Stayed 4 nights
    • Submitted from a mobile device

    The carpet smelled dirty and old

    Location

    Stayed in October 2023

  • Reviewed: December 30, 2023

    9.0
    Great service and value for money!
    • Leisure trip
    • Couple
    • Classic Queen
    • Stayed 3 nights
    • Submitted from a mobile device

    The fabric on the headboards in the bead was coming off and the carpet felt a little dirty, but nothing bad to complain about, just keep it in mind if you’re a little picky. Overall a great stay.

    Friendly, helpful staff and the location is great! Super close to the metro. We walked to the Brooklyn Bridge and the Statue of Liberty from the hotel. We left our bags after check out to enjoy the city a little more and they took great care of them.

    Stayed in December 2023

  • Reviewed: December 28, 2023

    8.0
    Nicely located in Soho
    • Leisure trip
    • Family with young children
    • Double Deluxe
    • Stayed 4 nights

    At the reception, the staff was not friendly and sounded very rude, specifically upon our arrival. The food at the restaurant could be better - it did not taste good The bathroom glass door in our room was broken The bathrooms at the reception were very dirty - which was disappointing

    Great hotel entrance & nice rooms Nicely located in Soho The hotel helped us book a taxi to the airport at reasonable rates - which we appreciated

    Stayed in December 2023

  • Reviewed: December 27, 2023

    9.0
    Wonderful
    • Leisure trip
    • Travelers with friends
    • Nomo Urban Queen
    • Stayed 5 nights
    • Submitted from a mobile device

    On the 8th floor there was no WiFi availability after we requested for a new room it was immediately granted. And from the windows there was a cold breeze.

    Nice design, clean, nice music in the hallway, staff were friendly

    Stayed in December 2023

  • Reviewed: December 26, 2023

    7.0
    A bit disappointed/ price - staff very nice
    • Leisure trip
    • Family with young children
    • Nomo Urban Queen
    • Stayed 6 nights
    • Submitted from a mobile device

    The above

    Rooms too small for pruce - no fridge - Breakfast : few options - expensive - buffet would have been better Coffee shop not linked to room

    Stayed in December 2023

  • Reviewed: December 15, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Crosby Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    They need coffee and tea makers in the rooms.

    Location, clean rooms.

    Stayed in November 2023

  • Reviewed: November 28, 2023

    8.0
    An excellent place to stay at the Soho.
    • Leisure trip
    • Family with young children
    • King Suite
    • Stayed 6 nights
    • Submitted from a mobile device

    No refrigerator in the rooms

    Location, service and excellent beds

    Stayed in November 2023

  • Reviewed: November 28, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Classic King
    • Stayed 3 nights
    • Submitted from a mobile device

    Friendly staff

    Stayed in November 2023

  • Reviewed: November 15, 2023

    9.0
    Pleasant stay, location was good.
    • Leisure trip
    • Couple
    • Classic Queen
    • Stayed 3 nights
    • Submitted from a mobile device

    The bed and pillows

    Location

    Stayed in November 2023

  • Reviewed: November 11, 2023

    7.0
    Great location but very high price for really old rooms
    • Leisure trip
    • Family with young children
    • Deluxe King
    • Stayed 4 nights
    • Submitted from a mobile device

    Bedrooms were worn out Curtains were ripped Bedheads were so old and worn out Sink was very old and worn out spots on it

    Location and reception was very helpful and kind

    Stayed in November 2023

  • Reviewed: November 6, 2023

    9.0
    Would stay again!
    • Leisure trip
    • Couple
    • Nomo Urban Queen
    • Stayed 1 night

    Beds are soft and pillows are way too soft.

    Everything was very well done and maintained.

    Stayed in October 2023

  • Reviewed: October 25, 2023

    9.0
    Impressed with the hotel's prime SoHo location and breathtaking 22nd-floor vistas. Highly recommend staying here!
    • Leisure trip
    • Couple
    • Premium Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    No major complaints, overall a great experience.

    This hotel in SoHo offers a fantastic location and stunning 22nd-floor views. Highly recommend!

    Stayed in October 2023

Showing 1 - 25

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