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Reviews of Norwalk Inn & Conference Center This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

99 East Avenue, Norwalk, CT 06851, United States of America

#3 of 9 hotels in Norwalk

Guests' Choice

Review Score

Based on 501 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.6

  • Location

    8.8

  • Facilities

    8.2

  • Staff

    8.8

  • Value for money

    8.1

  • Free WiFi

    8.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 15, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Shower
    • Stayed 1 night
    • Submitted from a mobile device

    Very comfortable. Breakfast could be lower prices

    Stayed in April 2024

  • Reviewed: April 13, 2024

    8.0
    Convenient
    • Leisure trip
    • Couple
    • King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Rooms not huge but comfortable

    Great location Parking easy Good restaurant Friendly staff

    Stayed in February 2024

  • Reviewed: April 3, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Great restaurant was closing. Did not have the opportunity to dine this time. Previous experience, restaurant and service were wonderful. I Will have to arrive earlier. service was excellent .

    Great Customer service. Clean rooms

    Stayed in April 2024

  • Reviewed: March 12, 2024

    8.0
    PLEASE see above comment for "What did you like?"
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    n/a

    The gentlemen at the front desk was so kind to my daughter and me. We traveled to Norwalk to attend the funeral for a beloved young woman. The gentlemen who checked me in and out of the hotel was very compassionate and helpful. Our hearts were broken, and he was sensitive to our reason for being in Norwalk. Unfortunately, I did not ask his name. I am hoping you can look at your records for March 4 - March 5 to find the gentleman's name. He was an angel.

    Stayed in March 2024

  • Reviewed: March 1, 2024

    9.0
    Everything you’d want for a one night stay.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The room was smaller than we expected.

    Great staff. They really seem to care. Comfortable bed. Good food in the restaurant. Very clean.

    Stayed in February 2024

  • Reviewed: February 29, 2024

    9.0
    Great but not "business friendly" stay
    • Business trip
    • Couple
    • King Room
    • Stayed 1 night

    We specifically called the hotel before booking to check for hard wired internet connection (secured as needed to work) and it was confirmed. Though the question sent over messenger was not answered. On arrival, the room we got did not have one. Next room had the outlet, but it was not live. The third room finally had it. The same repeated on our second stay three days later. Despite we were promised to get the same room (with working outlet), it was not available. Finally, it worked out, but 5 rooms change (for 2 stays) without certainty. The staff was very accommodating and willing to resolve the situation. Still, it is a bit of hassles for "business center" - NO SECURE Wi-Fi and sporadic rooms with hard-wired (secure) internet outlets.

    Nice quiet room. Comfortable bed. Excellent breakfast and dinner options onsite.

    Stayed in February 2024

  • Reviewed: February 28, 2024

    8.0
    Great Inn and I appreciated having a great retaurant and bar on site.
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 4 nights

    Only thing was the furniture was a bit tired, and the room a little small, however adequate.

    Family owned and staff who has been there for 30+ years. Food was amazing, Staff very pleasant. The whole facility was very clean. The bed was comfortable as well.

    Stayed in February 2024

  • Reviewed: February 25, 2024

    8.0
    Comfy and cost efficient for a night alone
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The heat wasn’t on in the room when I got in at 11pm (it’s winter). I had to blast it in order for the room to heat up sooner than later. The pillows on the bed were not appropriate for a king sized bed, too small.

    Great location for what I needed. Check-in at any hour. Good sized TV & good sized bath tub. Very nice toiletries provided. Convenient amenities like microwave and small refrigerator in room.

    Stayed in February 2024

  • Reviewed: February 21, 2024

    7.0
    Overall the stay it was good. Nice facilty
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights

    The front line staff was very personal. We had kids running up and down the hall.

    It would be important to have extra soap,bodywash if need.

    Stayed in February 2024

  • Reviewed: February 16, 2024

    9.0
    worked out perfectly for our situation
    • Leisure trip
    • Family with young children
    • Double Room - Disability Access
    • Stayed 1 night

    Staff very helpful after a grueling day

    Stayed in February 2024

  • Reviewed: February 8, 2024

    8.0
    We stayed for one night while visiting my elderly uncle in Wilton. This was a great spot in the cen
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    Nothing-it was fine.

    The hotel was clean and quiet.

    Stayed in January 2024

  • Reviewed: January 25, 2024

    7.0
    Good
    • Leisure trip
    • Group
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The beds were very uncomfortable

    Stayed in January 2024

  • Reviewed: January 18, 2024

    7.0
    I’ll probably book room in that hotel again if I take the same trip
    • Leisure trip
    • Solo traveler
    • Superior Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Cleaning staff uses cleaning products in excess. Smell sometimes is overwhelming. It’s like they are preparing for outbreak of cholera. It is, of course, a joke.

    It was easy to book the room. I got dizzy driving home to Pennsylvania, realized I couldn’t drive anymore. I called to hotel, explained the situation and employee told me that room is available. When I came, I was able to walk to my room right away. Also, I would like to mention, that interior of the hotel looks pleasant

    Stayed in January 2024

  • Reviewed: December 30, 2023

    7.0
    Our third time at the Inn was just okay. Room 326 not nearly as good as Room 345.
    • Leisure trip
    • Couple
    • Deluxe Double Room with Shower
    • Stayed 3 nights

    The room's heating system needs improvement. Room was quite cool upon arrival and it took a long time for the room to attain an adequate level of warmth. Even then it didn't adequately warm up the bathroom. I have never seen a split on the ceiling. The ones I have seen in people's homes are on the walls. In fact, I have never seen in an inn/hotel.

    Quiet Setting and convenient for destinations we planned for.

    Stayed in December 2023

  • Reviewed: December 24, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Clean , comfortable and great staff

    Stayed in December 2023

  • Reviewed: November 20, 2023

    8.0
    Great little find
    • Leisure trip
    • Couple
    • Deluxe Double Room with Shower
    • Stayed 3 nights
    • Submitted from a mobile device

    WiFi was a bit slow at times

    Great restaurant for both breakfast and dinner Friendly staff, especially in bar / restaurant Ample parking Cosy family style atmosphere

    Stayed in November 2023

  • Reviewed: November 1, 2023

    9.0
    great…convenient stop in the northeast!
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    nothing

    great dining room, friendly helpful staff!

    Stayed in October 2023

  • Reviewed: October 27, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double Room - Disability Access
    • Stayed 2 nights

    Wonerfiull breakfast, the place clean, friendly staff.

    Stayed in September 2023

  • Reviewed: October 25, 2023

    8.0
    I would recommend the Norwalk Inn and will probably return in the future.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    The food in the restaurant wasn't very good.

    The staff were very service oriented.

    Stayed in September 2023

  • Reviewed: October 12, 2023

    8.0
    Great location and comfortable rooms
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Reception could have informed us about the extra deposit they put on hold when they charged our card.

    The bed was the most comfortable I have slept in for months. Pillows were great also.

    Stayed in October 2023

  • Reviewed: October 4, 2023

    8.0
    The pool was amazing and the children aged from 6 - 15 years had a brilliant time.
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Shower
    • Stayed 2 nights

    The rooms were mostly geared towards the corporate market - no adjoining rooms for families

    While the service was slow, the breakfast was worth the wait. We were a large family party of 14, but we were looked after and staff were happy and smiling (most of the time)

    Stayed in September 2023

  • Reviewed: September 17, 2023

    9.0
    Great find, great value !
    • Business trip
    • Family with young children
    • Deluxe Double Room with Shower
    • Stayed 2 nights
    • Submitted from a mobile device

    I stay whenever in town, it's all good.

    Great little pub, food drinks, staff, and atmosphere!

    Stayed in June 2023

  • Reviewed: September 7, 2023

    7.0
    Good location for Norwalk, but be careful with their price policy!!!
    • Leisure trip
    • Couple
    • Deluxe Double Room with Shower
    • Stayed 1 night

    Staff was not helpful. We chose a room that is the same for 2, 3 or 4 persons. By mistake we ticked the box for 4 persons. The staff charged us for 4 persons even if we are only 2. Saying they can't change anything, because we booked via Booking.com. They didn't even try :-(

    Room was ok. Didn't use restaurant or breakfast. Big parking lot.

    Stayed in August 2023

  • Reviewed: August 18, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Deluxe Double Room with Shower
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing. It’s lovely

    Location and comfort

    Stayed in August 2023

Showing 1 - 25

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