3650 Mandela Pkwy, Oakland, CA 94608, United States of America
#44 of 47 hotels in Oakland
Guests' ChoiceBased on 292 hotel reviews
4.6Cleanliness
5.5
Comfort
5.6
Location
6.5
Facilities
5.0
Staff
6.8
Value for money
5.4
Free WiFi
5.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 21, 2024
Warren
United States of AmericaBathroom toilet was busted, shower drain was atrocious, pee in the elevator and this place used to be actually nice
Staff was semi cool but lazy
Stayed in March 2024
Reviewed: February 6, 2024
Noeyed
AustriaEntry to hotel lot was hard to find and gate difficult to get opened. The room was pretty bare and worn, the outer windows did not close and were pretty dirty. The bedding was clean but also very basic.
Friendly staff, big room.
Stayed in February 2024
Reviewed: December 24, 2023
Elizabeth
United States of AmericaThe staff were friendly.
No shampoo, no hair dryer, no extra blankets. The place was a little spooky.
Stayed in December 2023
Reviewed: December 24, 2023
Donte
United States of AmericaThe room had roaches
location
Stayed in December 2023
Reviewed: November 19, 2023
Ruth
United States of Americamy first night i was in room 332, that was november 9th. that room was filthy. dirty finger marks on the light plates, filthy counter, dirty marks on the walls. my last stay on the 13th was good. the room was clean and i slept better,but still kept my shoes on.
Stayed in November 2023
Reviewed: July 29, 2023
Michael
United States of Americasafe but shabby bldg; broken wi-fi; some creepy people hanging around, esp the guy with his whole head and face tattooed;
Clean room, linens, towels;
Stayed in July 2023
Reviewed: June 21, 2023
Charles
United States of AmericaRun down worn out facilities. Worthless breakfast. Loose toilet seat.
Stayed in June 2023
Reviewed: April 4, 2023
Shakela
United States of AmericaThe room was not as clean as it should have been. There was no lightbulb in one of the lamps. It smelled like old stale carpet, curtains and furniture. There was no continental breakfast as indicated online. Not even coffee! The refrigerator had a bug in it and made loud noise that continued off and on ALL NIGHT! The window screens were cut and we didn’t feel safe leaving the windows open.
Great location. Friendly staff. WiFi.
Stayed in April 2023
Reviewed: January 17, 2023
Aaron
United States of AmericaI listed what I didn't like in the box above this one and I don't wanna write all of that stuff over again.. 🤷🏿♂️
The heater got nice and hot but it was leaking so there was always a puddle water on the floor that we had to wipe up occasionally so we wouldn'tstep in it with our socks or barefoot. I'm giving a low rating because there was some long hair in the bathtub and neither me or my fiancée have long straight hair, there were several live ants crawling on the walls and a lot of dead ants stuck on the walls and ceiling of the shower and on the bathroom walls, the microwave wasn't clean my lady actually had to clean it first before we could heat up our food.. I stayed at this same extended stay on Xmas Eve and I was satisfied with the accommodations, etc.. This time around we were very disappointed with the conditions.. ☹️
Stayed in January 2023
Reviewed: January 2, 2023
Nicole
United States of Americamy bathroom was infested with roaches and the other room had cigarette burns on the counter and the floor had a bad smell.
the location and staff were nice and when i expressed my stay I got refunded.
Stayed in January 2023
Reviewed: December 29, 2022
Shawn
United States of AmericaThe fact you advertised breakfast and the facility said they haven't served breakfast in over 2 years. also the common areas in this hotel were disgusting.i seen sheets in the elevator that had human waste on them. Just really a really dirty place.
The rooms were decent and tv had plenty of channels. Also check in was smooth and the white guy at desk was funny and he did his job exceptionally.
Stayed in December 2022
Reviewed: December 29, 2022
Christopher
United States of AmericaThat the face towel was dirty and had piece hair on it. The shower curtain inside on back had mildew on the bottom and in the sink if u look where pretend if the water was filled up and where will go where the three hole are think call drain not sure it look like they had black ants that was there but if u look they had died and u could see the dead ants.
The staff great customer service
Stayed in December 2022
Reviewed: November 27, 2022
Marc
United States of Americachildren running up and down hallways all during the day and night price per room per stay
helpful staff
Stayed in October 2022
Reviewed: October 19, 2022
Judith
United States of AmericaBreakfast was advertised but not provided. A window was open that could not be closed.
Staff was pleasant and helpful. The facility was clean.
Stayed in October 2022
Reviewed: October 11, 2022
Shannon
United States of Americawas not clean
convenient
Stayed in October 2022
Reviewed: October 7, 2022
Brian
United States of Americano I’ve machine and staff was on the phone so much customers were ignored. I upgraded room snd it wasn’t an upgrade.
location, bed was comfortable with a lot of pillows
Stayed in October 2022
Reviewed: October 3, 2022
Reyes
United States of AmericaThere was no breakfast
There is no continental breakfast like stated in the advertisement
Stayed in September 2022
Reviewed: September 27, 2022
Gilbert
United States of AmericaI stabbed my self on a recliner they had in my room 219, it literally had a nail sticking up from the back of the chair.
customer service at the front counter was nice
Stayed in September 2022
Reviewed: September 17, 2022
Adhanom
United States of AmericaRoom is clean but the hallway smells real bad. Cigarette smoke entering our room was very annoying. We had to get air refresher from reception and spray it in the entire room. No breakfast at this hotel.
Room is clean.The receptionist was a very nice woman.I don't know her name but she was a black woman. We met her on Monday 09/12 around 7pm & Tuesday 09/13 at 1 pm. I would give her 10/10
Stayed in September 2022
Reviewed: September 16, 2022
Kathi
United States of AmericaThere was an insect problem in my room
I couldn’t even find the breakfast
Stayed in September 2022
Reviewed: August 24, 2022
Lisa
United States of AmericaRoaches TV in black in white smells like pee Use Bleach please
The area
Stayed in August 2022
Reviewed: August 7, 2022
Randall
United States of AmericaDirty room, garbage stacked up at outside of property. Cleaning materials and laundry carts blocked hallways and were never moved.
Convenient to main roads.
Stayed in July 2022
Reviewed: July 15, 2022
Juan
United States of AmericaEverything. Staff was rude. No breakfast as promised
Nothing
Stayed in July 2022
Reviewed: June 30, 2022
Devon
United States of AmericaThe additional hundred I had to pay to check in
Leaving
Stayed in June 2022
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