Skip to main content
  1. Hotel reviews homepage
  2. USA hotel reviews
  3. New York State hotel reviews
  4. Montauk hotel reviews
  5. Reviews of Hero Beach Club

Reviews of Hero Beach Club This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

626 Montauk Highway, Montauk, NY 11954, United States of America

#17 of 27 hotels in Montauk

Guests' Choice

Review Score

Based on 69 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.8

  • Location

    9.3

  • Facilities

    8.7

  • Staff

    8.7

  • Value for money

    7.4

  • Free WiFi

    2.5

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

Read more– opens a dialog box
Write a Review

Showing 1 - 25

  • Reviewed: September 29, 2023

    9.0
    Great location and just what is needed for a beach getaway
    • Leisure trip
    • Couple
    • King Room
    • Stayed 4 nights

    The weather! Which was NOT the fault of the property :)

    The people who work there were lovely, the room was perfectly appointed. The location was great. Just what was needed for a quick getaway from the city

    Stayed in September 2023

  • Reviewed: September 5, 2023

    9.0
    Give it a try - you won’t regret it !
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 3 nights

    Rooms are a little small but doesnt feel super tight, good if you dont have too much luggage and are traveling for a couple of days We stayed on the second floor so cant complain about any noise although the hotel was pretty busy for labor day - you do hear the road/cars time to time but its manageable - price for being in a central location

    Wonderful hotel - centrally located, very clean and well maintained, great pool and access to beach (inc. beach chair and umbrellas) Loved the garden and the fire pit which was available every night until 11 pm and appreciated the complimentary coffee and muffins/fruit they provide fresh every morning. This will be our new address in Montauk - a bit pricey but worth every penny Give it a try - you won’t regret it !

    Stayed in September 2023

  • Reviewed: June 11, 2023

    7.0
    Nice.
    • Leisure trip
    • Travelers with friends
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Resort fee when chairs and umbrellas were not yet available. No welcome drink. Very basic breakfast. You’re paying top dollar for the area. No real Ocean View because there is a big dune behind the hotel.

    General room for the price. Nice, helpful staff. Free parking. Nice area. Deer on the dune in the morning. Nice soaps. The items in the corner do not have a price on them so we thought they we free and I think I got charged for them.

    Stayed in June 2023

  • Reviewed: May 23, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night

    Could not get the internet to work. The bathroom door also wouldn't close and kept rolling open.

    Great location right next to the beach! Plus it was walking/biking distance to restaurants and shops, which was fun to do with the bikes provided by the hotel. Nice grassy courtyard area to hang out in as well.

    Stayed in May 2023

  • Reviewed: March 30, 2023

    9.0
    Looking forward to going back!
    • Leisure trip
    • Couple
    • Double Room - Disability Access
    • Stayed 1 night
    • Submitted from a mobile device

    The manager Alex was so welcoming, friendly and accommodating! I loved our room it was perfect and very clean. The welcoming drinks were a great touch and I loved the location! We will for sure be back

    Stayed in March 2023

  • Reviewed: August 11, 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    room was very small and no door for privacy while taking a shower. too expensive for the room we stayed in. I stayed at beach plum resort for same price and it was a 2 bedroom with kitchen and living room

    beautiful room. very clean. great location. staff was wonderful

    Stayed in August 2022

  • Reviewed: July 15, 2022

    8.0
    Mixed emotions.. a lovely, neat, cool vibe.. but there are some areas that need work.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Sadly, I was very disappointed in the staff. They just seemed indifferent to us being there. No one really welcomed us or explained how things worked upon arrival. But there were some written memos in the room that gave some details. Just felt very odd. Continental breakfast was set out an hour and 15 min after the time stated to guests (which we only noticed on the second day because we weren’t up early the first day)…For the crazy price that we paid for our stay, I expected there to be a warmer more welcoming staff and I was not impressed with the tech in the room. We constantly had trouble with our TV and were unable to order movies which would have been beneficial because my one son wasn’t feeling well one night and we stayed in our room most of the time. A movie would have been perfect. Again, for the price we paid these things should have been a given in my opinion.

    We looooved the location to the beach! It was such a unique spot. So different from anywhere we have been. Overall, it was a great get away.

    Stayed in July 2022

  • Reviewed: June 25, 2022

    7.0
    Pleasant and would stay again.
    • Leisure trip
    • Couple
    • Double Room - Disability Access
    • Stayed 2 nights

    When we arrived it was dark but it wasn't super clear where we need to check in and when we did the staff seemed to be a little confused as to what they should be telling us about the hotel and the space. We couldn't figure out how to make the room cooler when we first arrived and during the breakfast there was only the oatmeal as a gluten free option.

    We really love the space and the location, the distance to the beach was amazing and the pool was the best. The breakfast was a nice touch. All of the extras provided in the room, the tend products and the soap options were amazing.

    Stayed in June 2022

  • Reviewed: April 29, 2022

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The price

    The location and staff

    Stayed in April 2022

  • Reviewed: August 24, 2021

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Closeness to highway.

    Closeness to the sea.

    Stayed in July 2021

  • Reviewed: August 13, 2021

    9.0
    Overall, this is a GREAT place. Will absolutely revisit & recommend to others.
    • Leisure trip
    • Group
    • Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    I wouldn’t say the items below are “dislikes” - more along the lines of “could be improved upon”. Ordered food about 9pm. They were out of most items, and the only food available was finger foods and microwaveables. So, we had a wildly overpriced sub par (at best) snack for dinner. The Beach boys were more concerned with their phones than setting up beach spots or checking in with guests (sigh) We didn’t get the call to check into our room until 4. Which is fine.. and was clearly relayed up front. But! an earlier check in to get settled after long drives would have been nice. I’m certain they do their best to accommodate when possible. It seems the cleaning crew may need to be enlarged to support demand. Stock up on your merch! We would have purchased a number of items, but no sizes in the preferred colors were available. A few helpful suggestions: Doormats to remove sand from feet & Screens in the windows. Our room had a pedestal sink, not a vanity. So a shelf in the bathroom for makeup/hair stuff would be a great and simple addition.

    Super cute place, friendly staff & a great location. It’s clear the management and staff are interested in making sure their guests are comfortable and enjoying their stay. Will absolutely revisit. A+

    Stayed in August 2021

  • Reviewed: August 7, 2021

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Too pricey for what it is

    Beach proximity and service

    Stayed in August 2021

  • Reviewed: August 3, 2021

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 4 nights
    • Submitted from a mobile device

    Starting Thur you get parties going and you can hear everything. I would not stay here on a weekend.

    Easy access to the beach, with beach boy service was great. Then the pool is on the way back to the rooms.

    Stayed in July 2021

  • Reviewed: July 23, 2021

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    Putting a door on the bathroom would have been better rather than the curtain that doesn't close fully. The pool could have been cleaner.

    Everything was very nice. Staff is super friendly.

    Stayed in July 2021

  • Reviewed: June 27, 2021

    9.0
    Great stay in Montauk
    • Leisure trip
    • Travelers with friends
    • Double Room with Two Double Beds
    • Stayed 4 nights
    • Submitted from a mobile device

    Location is fantastic! Loved all of the amenities for the beach (bean bag chairs and umbrellas), yoga on the lawn, fire pits. Staff was very friendly and attentive.

    Stayed in June 2021

  • Reviewed: May 11, 2021

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    I would have loved tea abs coffee making in the room.

    Stayed in April 2021

  • Reviewed: May 9, 2021

    9.0
    Perfect spring getaway
    • Leisure trip
    • Couple
    • Double Room - Disability Access
    • Stayed 3 nights
    • Submitted from a mobile device

    The room was stylish and modern, well laid-out with a great view of the garden. It’s almost right next to the beach. Since we came off season, toasting marshmallows on the fire pits in the evenings was a real treat. We made good use of the bikes, too.

    Stayed in April 2021

  • Reviewed: November 23, 2023

    10
    The hotel is very clean and beautiful rooms. The staff are super Friendly
    • Solo traveler
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Beautiful view 🥰

    Stayed in November 2023

  • Reviewed: October 13, 2023

    10
    The front desk clerk was hospitable and nice.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Everything was great!

    Barefoot luxury

    Stayed in October 2023

  • Reviewed: June 12, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    We loved our whole stay there! Comfortable beds, beautiful pool and outdoor spaces. Fun activities available to the guests. We can’t wait to come back!

    Stayed in June 2023

  • Reviewed: March 21, 2023

    10
    Comfortable and relaxing with a nice view!
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Lovely spot and very convenient to downtown Montauk!

    Stayed in March 2023

  • Reviewed: September 10, 2022

    10
    Very relaxing & loved the wet & dry saunas!
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Our view wasn’t the best from the room but we could still hear the ocean!

    very chic and offered a complimentary alcoholic drink when you showed up which we thought was very nice! and complimentary bikes too so we could see more of the quaint Montauk!

    Stayed in September 2022

  • Reviewed: August 22, 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    The bathroom barn door. Does not close. Refrigerator did not work.

    Everything except for the bathroom barn door

    Stayed in August 2022

  • Reviewed: August 4, 2022

    3.0
    Poor
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    the refrigerator didn’t work and the sheets were not that clean

    Stayed in July 2022

Showing 1 - 25

We Price Match
We Price Match
Low rates • No booking fees • Find something cheaper? We'll refund the difference!

Guests also reviewed these properties: