2700 Hotel Terrace Drive, Santa Ana, CA 92705, United States
#5 of 26 hotels in Santa Ana
Guests' ChoiceBased on 814 hotel reviews
8.1Cleanliness
8.4
Comfort
8.4
Location
8.5
Facilities
8.1
Staff
8.4
Value for money
8.0
Free WiFi
8.3
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End of dialog contentReviewed: 11 April 2024
Ryan
United StatesNothing, it went very well.
Clean, staff was super helpful at check-in, and it was easy to get to from the 55.
Stayed in April 2024
Reviewed: 31 March 2024
Dale
United StatesDecent price. The pool and hot tub was wonderful. Easy to find. Comfortable bed. Breakfast was decent. They changed the meat they offered daily.
Stayed in March 2024
Reviewed: 27 March 2024
Nancy
United StatesBreakfast room is extremely small for such a big facility. Parking felt a little sketchy.
Room was fine. Staff was friendly. Close to freeway.
Stayed in December 2023
Reviewed: 27 March 2024
Daisy
United StatesLocation was great, I felt the area was safe. The room was clean and the daily breakfast was better than I expected.
Stayed in March 2024
Reviewed: 23 March 2024
Kai
Hong KongBreakfast available but just available.
everything available but just available.
Stayed in March 2024
Reviewed: 19 March 2024
D
United StatesThese are polite suggestions- we had a wonderful stay. 1. The noise- lots of kids and loud cars parked right by our room. I was with my elderly mother and it was nice to be on the first floor. A quieter section would have been cool. 2. Also loved the amenities in the bathroom, it felt elegant and went above our expectations. However the bedding could use an upgrade. It’s old, the fabric is pilling into balls which makes the touch uncomfortable. The pillows are old and flat.
Great location, price, wonderful breakfast, free wifi and parking. Very safe and easy access to everywhere.
Stayed in March 2024
Reviewed: 19 March 2024
Carolina
United StatesThe bed and found hair in the towels
Inside
Stayed in March 2024
Reviewed: 8 March 2024
Patricia
United StatesIt was a little noisy here and there but nothing terrible. Wish they had alternatives for soap because my partner is allergic to citrus; however, we just went to target and bought some. There was a couple coffee rings on the table when we cleaned
Convenient location. Staff was nice and as accommodating as possible. Beds were absolutely perfect and comfy! I would stay here again because the pros outweigh the cons a lot and the cons are so minimal
Stayed in February 2024
Reviewed: 4 March 2024
Darb
United StatesRoom was descent and free breakfast was good.
Stayed in February 2024
Reviewed: 1 March 2024
Pat
United StatesCheck in staff could be friendlier.
Location, room was quiet, breakfast was good, room service was great.
Stayed in February 2024
Reviewed: 26 February 2024
Suzanne
United StatesHam breakfast.
Very nice! Will still again. Nice location.
Stayed in February 2024
Reviewed: 23 February 2024
Boggs
United StatesThe walls are very thin. You can clearly hear conversations from the halls and water from surrounding rooms.
The staff was friendly. The room and grounds were clean and well maintained.
Stayed in February 2024
Reviewed: 12 February 2024
Gina
United StatesWhat I most liked? The comfortable bed; the pillows, nice smell to bed sheets & comforter - sink into comfort. Nice size room. Coffee maker in room. Good supply of lotion, shampoo, conditioner. Water bottle fill up machine in lobby. Free breakfast with several choices.
Stayed in February 2024
Reviewed: 7 February 2024
Zane
JapanBeds were not that comfortable. AC wasn't very good.
The location was fine. Lots of parking. Decent breakfast. water pressure in the shower was great.
Stayed in February 2024
Reviewed: 28 January 2024
Lukenguyen35
CanadaBreakfast was so so. Coffee tasted like water!
Cleanliness, location, very quiet at night, friendly staff.
Stayed in January 2024
Reviewed: 22 January 2024
Chi
United StatesI Will come back
Stayed in January 2024
Reviewed: 22 January 2024
Ammy
United StatesThe staff needs to be more open and friendly.
Room was really nice and clean. Bed was really comfortable and the water pressure in the shower was great! Breakfast was good too a lot of options to pick from
Stayed in January 2024
Reviewed: 16 January 2024
Lisa
United StatesThe kids running around throwing ice from the ice machine down to the pool.
Breakfast was available, free parking, clean, a nice home away from home.
Stayed in January 2024
Reviewed: 28 December 2023
Cesar
KazakhstanVery good hotel when having a connection flight
Stayed in October 2023
Reviewed: 27 December 2023
Debbie
United StatesLack of coffee in room.
stayed here before - knew it was decent place. location good and price is right
Stayed in November 2023
Reviewed: 21 December 2023
Valladolid
FranceStaff attitude, rooms kinda "old"
Room, cleanliness, location
Stayed in November 2023
Reviewed: 20 December 2023
Jose
MexicoFeels old.
Location
Stayed in December 2023
Reviewed: 16 December 2023
Helm
United StatesIt could use an update
It was clean overall
Stayed in November 2023
Reviewed: 10 December 2023
Merav
IsraelSimple room, old looking
Spacious room and bathroom. Comfortable large bed. Soft towels.
Stayed in December 2023
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