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  5. Reviews of Park Plaza Resort, an Ascend Collection Hotel

Reviews of Park Plaza Resort, an Ascend Collection Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

2060 Sidewinder Drive, Park City, UT 84060, United States

#40 of 116 hotels in Park City

Guests' Choice

Review Score

Based on 123 hotel reviews

8.3

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    8.8

  • Location

    9.0

  • Facilities

    8.3

  • Staff

    9.0

  • Value for money

    8.8

  • Free Wifi

    8.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: August 4, 2025

    9.0
    Very pleasant
    • Leisure trip
    • Couple
    • Studio Suite with Kitchenette - Non-smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The garage was smelling of the dumpster. Also the bathroom smelled of sewer. I had to shut the bathroom door to stop the smell coming out to the room.

    Very nice overall.

    Stayed in August 2025

  • Reviewed: July 10, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Studio Suite with Kitchenette - Non-smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Room was a bit small but not bad for the price!

    Staff was helpful and friendly. Location was in a central but quiet area with two bus stops within a few feet.

    Stayed in July 2025

  • Reviewed: June 30, 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Studio Suite with Kitchenette - Non-smoking
    • Stayed 1 night

    it will be nicer when renovation is done

    will stay there again!!!

    Stayed in June 2025

  • Reviewed: May 21, 2025

    7.0
    Beautiful hotel. Lots of faults.
    • Leisure trip
    • Couple
    • Studio Suite with Kitchenette - Non-smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Hotel has significant design and maintenance issues in the room. Weirdly laid out and working poorly: sink serves kitchen and bathroom, cabinet doors scrape coffee maker when opened, outlets behind bed, faucets won't turn off, ac vent rattles, light fixtures hang below six feet, one spoon. No breakfast. It's a lovely hotel if someone paid attention to detail.

    Lovely public areas and spa. Underground secure parking. Good location with lots of food options nearby. Quiet. Free laundry!

    Stayed in May 2025

  • Reviewed: May 19, 2025

    8.0
    We would stay again
    • Leisure trip
    • Couple
    • Studio Suite with Kitchenette - Non-smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Rooms are nice. They aren’t very big but the kitchenette is handy. Underground parking is great!

    Stayed in May 2025

  • Reviewed: May 6, 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Studio Suite with Kitchenette - Non-smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Ac not good

    Price

    Stayed in May 2025

  • Reviewed: May 4, 2025

    8.0
    Great!
    • Business trip
    • Solo traveler
    • Studio Suite with Kitchenette - Non-smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The games area was very loud late into the evening.

    Though I booked one of the smallest rooms, it was actually lovely. A great layout, nice finishing and very comfortable. Hotel was close walking proximity to grocery store and restaurants.

    Stayed in April 2025

  • Reviewed: April 18, 2025

    7.0
    Good hotel for a weekend, didn’t like extra charges upon check-in
    • Leisure trip
    • Couple
    • Studio Suite with Kitchenette - Non-smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    I really didn’t like the extra $35 that was charged to me upon check-in to cover “Wi-Fi, parking, etc”. The staff was extremely friendly but mentioned this was in the “fine print” in the booking.com reservation. I was dissatisfied with paying more than what was quoted on the website; I usually use hotels.com and every single penny quoted on the reservation is usually what’s charged. Unsure if this is a booking.com or hotel thing but wouldn’t stay here again just for this. A charge for “Wi-Fi”? Please. The room was a little noisy at times because we faced the interior where the pool table and social area was; the door is relatively thin.

    Excellent friendly staff, ample parking, safe neighborhood, good restaurants nearby. Clean, simple room with microwave and stove. Overall good price for the value.

    Stayed in April 2025

  • Reviewed: March 29, 2025

    7.0
    Good
    • Leisure trip
    • Travelers with friends
    • Studio Suite with Kitchenette - Non-smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I reserved and paid for a room with 2 beds through Booking.com. Much to our dismay, I did not have a copy of my reservation receipt, and your desk agent refused to honor our reservation for a 2 bed room. That is lousy customer service! Very unprofessional! We were offered a 2 bed room at addional cost but refused it.

    Stayed in March 2025

  • Reviewed: February 26, 2025

    8.0
    Nice condo with the fireplace and kitchen.
    • Leisure trip
    • Couple
    • Mini Suite with Balcony - Non-smoking
    • Stayed 6 nights
    • Submitted from a mobile device

    Was expecting a nice view of the mountains but received a side room. Hot Tub extremely hot.

    Shuttle service to Park city ski area great.

    Stayed in February 2025

  • Reviewed: January 23, 2025

    8.0
    Very good except for the mirror which made shaving very difficult to see
    • Leisure trip
    • Couple
    • Studio Suite with Kitchenette - Non-smoking
    • Stayed 4 nights

    Bathroom mirror light was not working, maintenance never showed up to repair

    Everything was fine

    Stayed in January 2025

  • Reviewed: December 28, 2024

    7.0
    The rooms were big, but not worthy the money we paid for the "resort".
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite - Non-Smoking
    • Stayed 4 nights

    No cleaning service - have to pay extra $12 (each bed)!! if we wanted to change the bed sheets. The room service is only available on Wednesdays and you have to request it 24 hour prior. No restaurant on site at all, no breakfast. The air was dry but when asked for humidifier (advertised by hotel) were told that there are none available. The whole hotel smells like chlorine because the lobby has indoor hot tub, open air, not separated by any doors.

    The rooms are big, the kitchen is fully equipped. The lobby area had a lot of games. Close to the free shuttle to the ski lifts.

    Stayed in December 2024

  • Reviewed: October 10, 2024

    7.0
    Our stay and visit was good and we would stay here again.
    • Leisure trip
    • Couple
    • Queen Studio Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    No pool, hot tub closed way to early and we don't get to enjoy it. Ac unit was making an awful noise and made it hard to sleep.

    It was easy to find, super quiet and friendly

    Stayed in October 2024

  • Reviewed: June 24, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Construction renovations to be completed. Seems like the last 3 years the hotel has been under construction.

    Staff was great, and attentive.

    Stayed in June 2024

  • Reviewed: June 5, 2024

    9.0
    Perfect location, close to Main Street, perfect for couples!
    • Leisure trip
    • Couple
    • Queen Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Although my visit was during the time of their reconstruction, I think everything was still very clean and manageable.

    Stayed in June 2024

  • Reviewed: April 7, 2024

    7.0
    Over we like the property a lot and would come back.
    • Leisure trip
    • Couple
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 6 nights
    • Submitted from a mobile device

    The property had litter outside by garage and outside room on patio. Realize post winter this can just appear from snow banks. The construction left the feeling hotel was not completed. But, it also seemed to be stopped as it was very quiet.

    The property overall for the location, garage, and suites plus awesome staff.

    Stayed in April 2024

  • Reviewed: March 24, 2024

    8.0
    Great experience, excellent customer service. Comfortable accommodations. Great price.
    • Leisure trip
    • Couple
    • Queen Studio Suite - Non-Smoking
    • Stayed 1 night

    Since we booked only an overnight trip, we selected the smallest room. The room had been renovated with some very nice fixtures. The room and bed were very clean (and yes, I looked under the sheets, can't be too safe). The accommodations were very comfortable and the kitchen facilities were an added bonus, allowing us the option of cooking (had we decided to maintain our meal plan away from home). While the pool and spa were under renovation, they were not available to us, but we didn't have to pay for parking, so the fee was worth it.

    Stayed in March 2024

  • Reviewed: February 21, 2024

    8.0
    Appio was great
    • Leisure trip
    • Group
    • Queen Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Hot tub working

    NA

    Stayed in February 2024

  • Reviewed: February 14, 2024

    7.0
    basic accommodation at driving distance from the slopes
    • Leisure trip
    • Solo traveler
    • Queen Suite - Non-Smoking
    • Stayed 2 nights

    basic accommodation (no breakfast, no cleaning of the room, no pool, no spa)

    good rooms, access to lift with a shuttle.

    Stayed in February 2024

  • Reviewed: February 4, 2024

    8.0
    Will return
    • Leisure trip
    • Solo traveler
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 6 nights
    • Submitted from a mobile device

    No jacuzzi

    Great suite balcony fireplace Great staff Shuttle to slopes was fantastic

    Stayed in February 2024

  • Reviewed: October 23, 2023

    7.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Queen Studio Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Well, it’s not that I didn’t like some thing. It’s just it was old very old but well-kept.

    Everybody was very pleasant and very helpful. I was initially given one of the very old rooms on the first floor and the fan on the heater was horrible and loud when I asked if they could fix it and they said they couldn’t they offered to move me upstairs to the larger place. No extra charge.

    Stayed in October 2023

  • Reviewed: October 11, 2023

    9.0
    Excellent positive friendly atmosphere made our stay enjoyable
    • Leisure trip
    • Couple
    • Two-Bedroom Suite - Non-Smoking
    • Stayed 4 nights

    Renos were in progress

    Location was awesome. Room was spacious. 3 Bathrooms was AWESOME and staff were VERY helpful

    Stayed in October 2023

  • Reviewed: October 2, 2023

    9.0
    We enjoyed our stay there and we will recommend it to others especially when the renovations are completed.
    • Leisure trip
    • Couple
    • Queen Suite - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Pool and sauna have been closed for over a year.

    It was clean and the location was good. The staff very polite and helpful.

    Stayed in October 2023

  • Reviewed: September 9, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite - Non-Smoking
    • Stayed 2 nights

    No Pool Kids were not happy

    Stayed in September 2023

Showing 1 - 25

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