Skip to main content
  1. Hotel reviews homepage
  2. USA hotel reviews
  3. Connecticut hotel reviews
  4. Middletown hotel reviews
  5. Reviews of Passport Inn and Suites - Middletown

Reviews of Passport Inn and Suites - Middletown 3 stars

1310 South Main Street, Middletown, CT 06457, United States

#2 of 3 hotels in Middletown

Guests' Choice

Review score

Based on 175 hotel reviews

7.1

Score breakdown

  • Cleanliness

    7.5

  • Comfort

    7.8

  • Location

    7.9

  • Facilities

    7.1

  • Staff

    8.3

  • Value for money

    7.8

  • Free WiFi

    5.8

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 26 November 2023

    8.0
    The building is a little rough on the outside but the room was nice. I will stay here again.
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 2 nights

    The TV was not HD.

    The spacious room was clean and well maintained. The only sign of wear was minor and that was in the bathtub. The bed was comfortable and had the smoothest sheets plus the heater worked quickly. My room was on the 2nd floor and faced the street but I did not hear any traffic on the lightly traveled road. A can of soda from the vending machine was just $1.

    Stayed in November 2023

  • Reviewed: 25 November 2023

    8.0
    what I was looking for, for a quick stay
    • With a pet
    • Leisure trip
    • Couple
    • King Room - Smoking
    • Stayed 1 night
    • Submitted via mobile

    seemed a little rundown.

    location and staff were nice.

    Stayed in November 2023

  • Reviewed: 30 October 2023

    8.0
    Modest but well-kept hotel with nice rooms and staff
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 3 nights

    The room could have had a couple of coffee pods. It only had one. Reception was often unattended.

    This hotel/motel exceeded my expectations. From the outside and also in the main areas, lobby, and hallways, the hotel looks pretty modest and outdated. But my room was very, very nice. It was huge, with a comfortable king-sized bed, a couch, a big desk, a table big enough to seat 4 people, 4 chairs, and plenty of extra space. The flat-screen TV was honestly the biggest I have seen in a hotel! The bathroom was not big, but it was very clean and decently equipped (no conditioner, with lotion, shampoo, and soap bars). Towels were changed every day. The room also had a fridge, a coffee maker, and a microwave. It was pretty quiet. We also ate dinner in the Indian Restaurant next to the hotel and it was excellent.

    Stayed in October 2023

  • Reviewed: 28 October 2023

    7.0
    Fair price, great location. 5 min to KidCity, 30 min to Yale
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    the smell in the room (specific perfume cleaning odorant which I don't personally like)

    very spacious!

    Stayed in October 2023

  • Reviewed: 21 October 2023

    8.0
    It was a pleasant experience and I would stay there again
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Smoking
    • Stayed 1 night
    • Submitted via mobile

    Clean. Balcony doors

    I loved the. Balcony but they did forget to clean the doors other than that no complaints. Bed was super comfy

    Stayed in September 2023

  • Reviewed: 4 October 2023

    7.0
    Great for the price, you get what you pay for
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non Smoking
    • Stayed 1 night

    room décor is a bit dated same as the whole interior of the building but it wasn't bad for the money.

    good value for the money and clean facilities. location is close off the highway which is nice. Location felt decently safe

    Stayed in September 2023

  • Reviewed: 25 September 2023

    8.0
    Exactly what I needed to sleep and shower. Affordable and very nice staff.
    • Business trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 3 nights

    The carpet and bedding need updating.

    We did not eat at the hotel. It was a clean, dated room. The bed was comfortable and the thermostat worked well along with the fridge. One of the few hotels I've stayed at since the pandemic that actually had maid service each day!

    Stayed in September 2023

  • Reviewed: 17 September 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • King Room - Smoking
    • Stayed 1 night
    • Submitted via mobile

    Bedding was not clean

    Large room. Good price

    Stayed in September 2023

  • Reviewed: 13 September 2023

    6.0
    True value in todays overpriced market.
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    No complaints

    While the facility and furnishings are dated, my room was large and we'll appointed. With a coffee maker, microwave, and apartment sized refrigerator you have everything you need. The staff was friendly, helpful, and the room was clean. Great value for the money.

    Stayed in September 2023

  • Reviewed: 9 September 2023

    7.0
    Great value
    • Business trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    The rooms did smell like they have odor that was covered up and was a bit strong especially for my son that has asthma but we wasn’t staying long so was ok

    The price was great. Everything was fairly close and the staff was excellent very friendly and I always appreciate that.

    Stayed in September 2023

  • Reviewed: 4 September 2023

    6.0
    Okay
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The place stunk. The room smelled as well. You had to get use to the smell. It smelled like smoke mixed with humidity.

    The people were nice, bed was comfortable, and clean.

    Stayed in September 2023

  • Reviewed: 3 September 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The strong smell coming from the restaurant next door as well as the strong smell of cigarettes that the staff tried covering up with Fabuloso

    Close location next to the wedding venue.

    Stayed in August 2023

  • Reviewed: 25 August 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Worn down some.

    Place was worn down. But it looked like they were trying to update some. Very clean and spacious and comfortable

    Stayed in August 2023

  • Reviewed: 15 August 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    We only stay one night on our way to Maine but found the room very large and comfortable. An amazing value for money if you need to stay somewhere while you’re on the go or want to explore the local area. Staff were friendly and helpful

    Stayed in July 2023

  • Reviewed: 15 August 2023

    7.0
    Ok stay. No issues.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    The carpet needs to be removed or seriously shampooed. The room needed more attention regarding dusting. The top of the headboard had not been cleaned in a very long time.

    The room was spacious. The bed was comfortable. The staff was pleasant and accommodating. The area had nearby fast-food restaurants.

    Stayed in August 2023

  • Reviewed: 14 August 2023

    6.0
    it was average at best
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 2 nights

    n/a

    n/a

    Stayed in August 2023

  • Reviewed: 4 August 2023

    8.0
    Quiet short stay
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non Smoking
    • Stayed 2 nights
    • Submitted via mobile

    No breakfast No food choices around at walkable distance

    Quiet and clean. Good house keeping

    Stayed in July 2023

  • Reviewed: 1 August 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Great location and very clean

    Stayed in July 2023

  • Reviewed: 31 July 2023

    7.0
    You get what you pay for!
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    it appeared to look very worn, dingy

    Stayed in July 2023

  • Reviewed: 25 July 2023

    8.0
    If I were to be in the area at some future date I would book a room again at this facility.
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night

    I had asked for a non smoking room but clearly it had been a smoking room at sometime.

    I liked the availability of rooms. It was easy to get in and out of the facility. Very quiet and comfortable.

    Stayed in June 2023

  • Reviewed: 14 July 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    There wasn't much I didn't like if anything at all.

    The room was a good size. A reasonable amount of furniture, tables, chairs, and a couch. The bed was comfortable. The facilities were a little dated but for the price everything was decent. The restaurant/bar across the street had really good food and the location was quiet yet really close to multiple shopping centers. I also enjoyed the balcony attached to the room.

    Stayed in June 2023

  • Reviewed: 13 July 2023

    6.0
    Enjoy staying there just wish somethings were better overall though I’m happy with the stay.
    • Leisure trip
    • Couple
    • King Room - Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Not clean well and there was flies in the room.

    Hospitality

    Stayed in July 2023

  • Reviewed: 19 June 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    No WiFi

    Quite place

    Stayed in June 2023

  • Reviewed: 12 June 2023

    7.0
    Clean hotel at a fair price.
    • Leisure trip
    • People with friends
    • Queen Room with Two Queen Beds - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    The owners are very friendly and welcoming. The hotel was clean and comfortable, though a little dated. It was a good value for the price.

    Stayed in June 2023

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!

Guests also reviewed these properties: