Ocean Avenue & Monte Verde Street, Carmel, CA 93921, United States
#32 of 38 hotels in Carmel
Guests' ChoiceBased on 982 hotel reviews
7.6Cleanliness
8.1
Comfort
8.3
Location
9.5
Facilities
7.4
Staff
8.5
Value for money
7.3
Free WiFi
8.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 19 April 2024
Layla
United StatesThey had construction at their sister property across the street at the Tally Ho starting before 8am and didn’t make any note about it on the reservation. That was supremely unprofessional and annoying as we liked the property but wouldn’t have stayed there and paid for an ocean front room had we known.
Great location and good rates
Stayed in March 2024
Reviewed: 13 April 2024
Dorothy
United StatesIt is a very old hotel. No elevator. Floors uneven. Room furniture pretty old . (Newer mattress).
Excellent location. Friendly staff. I’ll Fornaio restaurant on site. Bed was comfortable. Lobby is in Victorian style and comfortable.
Stayed in April 2024
Reviewed: 4 March 2024
Pace
United StatesOlder property (not fixable) made for very loud motions and can easily hear neighbors, overcrowded parking lot
Very lovely stay, friendly staff, decor, city walkable, beach walkable
Stayed in March 2024
Reviewed: 16 February 2024
Marie
United StatesThe bathroom needs an update
Stayed in February 2024
Reviewed: 12 February 2024
Norman
United StatesThe stairs. An elevator would have been nice.
Everything!
Stayed in February 2024
Reviewed: 22 January 2024
Rolley
AustraliaWe had Xmas Night dinner in your restaurant which was sadly a very disappointing experience - starting from the gentlemen who served us did not want to be there - made obvious .The main meal came prior to the entree being finished and the same gentlemen ( although of course it was not his fault ) didnt even say "apologies " . The food also was not very good
the front desk staff where fabulous -
Stayed in December 2023
Reviewed: 13 January 2024
Lynneth
United StatesBecause the room was small and tight, we stubbed our toes and knees a couple of times on the bed frame corners. The heater/radiator is not heating the room quickly and makes a dripping/tinkering noise. We can also hear the next-door occupants so we were very conscious about the noises we make.
The room was small, clean, and cozy, and the bed was comfy. There was a lot of storage like drawers and a separate room like a closet. The location was perfect with the ocean view, window shutters can be opened for better view.
Stayed in January 2024
Reviewed: 28 December 2023
Julie
United StatesWonderful historic place to stay. Clean, friendly staff, perfect location, beautiful ocean view from our room! Will stay there again!
Stayed in December 2023
Reviewed: 27 December 2023
Erika
United StatesThat we had a family above us that had kids running around and we can hear them. And we were there for our 20 yr anniversary
Location everything right there
Stayed in December 2023
Reviewed: 26 December 2023
Lina
United StatesParking They didn’t have enough parking for all rooms. We had to park in the EV spot because there was no other parking available. Told us we had to move it because our car wasn’t EV. They gave us a spot in the sister hotel across but then asked us to move that again too . They should not advertise free parking if they didn’t have enough spots . At least make a note so people will know about the inconvenience and think about alternatives. Room noise : there was a lot of noise from upstairs unit. We could hear them walking upstairs and the wood making a lot of noise and kept us awake at night .
Location was amazing Our room was great specious and comfortable
Stayed in December 2023
Reviewed: 25 December 2023
Tricia
PhilippinesIts location is near to everything in Carmel
Stayed in December 2023
Reviewed: 21 December 2023
Pamela
United StatesThe entrance to the hotel from the parking area was not clearly marked. We wandered for some time looking for our way in. It should be noted that some rooms are up a fairly long flight of stairs and there doesn't appear to be an elevator.
You can't beat the location for a visit to Carmel that is geared towards walking about town. The staff on check-in and check-out was very friendly. It is an older building and I found the rooms charming.
Stayed in November 2023
Reviewed: 11 December 2023
Frankie
United StatesWe loved the entire experience. It was very close to everything we wanted to go to, and a very quaint hotel. The staff were phenomenal.
Stayed in December 2023
Reviewed: 19 November 2023
Jennifer
United StatesParking
Location
Stayed in November 2023
Reviewed: 16 November 2023
Celedon
United StatesThe tub was not as large as I expected. Some of the items were a little outdated. A tapestry or something to dampen outside noise would have minimized noise from the people outside a bit. The room was next to the bakery and the door just opens to the room. A lot of foot traffic could be heard sometimes.
Room easy to find and very clean. Staff was very helpful and accommodating. Tons of shops and places to eat either in the hotel building or right outside. Communication before booking to answer any questions I had.
Stayed in November 2023
Reviewed: 30 September 2023
Feryal
United StatesOur standard room was very small, had no fridge, coffee maker or microwave, there are over 60+ rooms only 21 parking space, most of the guests have to park on the street 2h parking from 8am to 8pm, hotel is 3 stories with no elevator but bellman can help carrying luggage up the stairs, there were no complimentary coffee or tea for the guests in the lobby
Charming Victorian style historical hotel. Our room had beautiful oceanviews, walking distance to the beach and city center all the shops and restaurants, our bed was very comfortable nice bathroom
Stayed in September 2023
Reviewed: 28 September 2023
Martha
United KingdomOnly downside is that this is an historic building so doesn’t have elevators. Bathroom was a little dated.
Fantastic location, beautiful historic building with a lovely terrace for evening drinks. Staff were exceptional - helpful and very friendly. Would definitely recommend.
Stayed in September 2023
Reviewed: 25 September 2023
Giannina
PeruThere is no elevator, but we were helped with our luggage.
The Hotel was great. It has the perfect location, near all stores, restaurants, and near the beach as well. The services were great and all the people that attend us were so warm and gentle that made us feel like home. Thank you!!!
Stayed in September 2023
Reviewed: 19 September 2023
Kathy
United StatesThe standard rooms are way too small for Even 1 person!
Upgraded my room because I couldn’t walk up 3 flights of stairs to my original room - seriously?? No elevator? Love the Old World feeling
Stayed in September 2023
Reviewed: 13 September 2023
Bim
United Statestime for cleaning room
Staff, room comfort...access to whole area
Stayed in September 2023
Reviewed: 3 September 2023
James
NetherlandsThe hotel restaurant is something of an oddity. In the weekend breakfast isn't included. We wanted to have a snack after arrival at 9:30 pm and were told that the restaurant closes at 9pm on Friday night! There are no coffee making facilities in the rooms because, apparently, the restaurant forbids it. At more than $300 per night, I expect to have coffee facilities in the room and don't give a damn what the restaurant says about it!
A very pleasant stay. The staff were friendly and helpful and the room was nice, with a comfortable bed and huge bathroom. While the hotel is old/historic the hotel is old, it is well-maintained. Some people seem to think this is not the case, but if you're looking for a brand new place, then this isn't the best choice.
Stayed in September 2023
Reviewed: 27 August 2023
Francesca
FranceRoom was quite small; there is no elevator as it’s an old building; no parking lot as it was full but the staff told us where to park with no time limitation
Beautiful historic building, cosy room, excellent location, kind staff
Stayed in August 2023
Reviewed: 25 August 2023
Lj
United KingdomTowels were marked and quite a small room
The location
Stayed in August 2023
Reviewed: 20 August 2023
Jennifer
United KingdomGood position for walking out and parking
Stayed in May 2023
Kraków, Poland
Kucukkuyu, Turkey
Ischgl, Austria
Kuta, Indonesia
Radewege, Germany
Phu Quoc, Vietnam
Hainzenberg, Austria
Akhfennirr, Morocco
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content