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Reviews of Pocono Palace Resort 3 stars

206 Fantasy Road , East Stroudsburg, PA 18302, United States

#6 of 24 hotels in East Stroudsburg

Guests' Choice

Review score

Based on 636 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.4

  • Location

    8.7

  • Facilities

    8.1

  • Staff

    8.7

  • Value for money

    7.4

  • Free WiFi

    6.7

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Showing 1 – 25

  • Reviewed: 28 March 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Garden of Eden Apple Suite
    • Stayed 3 nights
    • Submitted via mobile

    Decor very old and dated. Very dark, fake leather sofa. Not pretty

    The food was good

    Stayed in March 2024

  • Reviewed: 23 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Fairway Room with Whirlpool
    • Stayed 2 nights
    • Submitted via mobile

    The breakfast was rather bland on the seasoning side. The fairway suites are very old and outdated. The bed was on wheels and wouldn’t stay in place.

    We were able to easily upgrade our room and the newer accommodations in the Garden of Eden Apple room were great. Dinner options were great and tasted delicious. Halah was both our server and host and was great. Scott at the bar was also great. There are lots of outdoor activities.

    Stayed in March 2024

  • Reviewed: 6 March 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Garden of Eden Apple Suite
    • Stayed 2 nights
    • Submitted via mobile

    Food was delicious, Staff excellent service

    Staff excellent service the only problem was the mirrors by the pool were stain it looks like they didn’t clean them other then that Everything was excellent and breakfast and dinner delicious thank you

    Stayed in March 2024

  • Reviewed: 26 February 2024

    9.0
    Relaxing
    • Leisure trip
    • Couple
    • Garden of Eden Apple Suite
    • Stayed 2 nights
    • Submitted via mobile

    Some games and equipment was broken or out of service.

    Clean, very nice staff

    Stayed in February 2024

  • Reviewed: 24 February 2024

    8.0
    the stay was great
    • Couple
    • Champagne Tower Suite
    • Stayed 2 nights
    • Submitted via mobile

    the walls were so thin we would hear noise next to us. some of the activities weren’t available because of the snow.

    I loved the clean room and the service of the staff was excellent.

    Stayed in February 2024

  • Reviewed: 6 February 2024

    8.0
    Overall, the stay was peaceful and the entertainment and activities were good.
    • Leisure trip
    • Couple
    • Fairway Room with Whirlpool
    • Stayed 3 nights
    • Submitted via mobile

    There was an issue with the smell of the pillows although the linen was clean and there was a smell of dampness in the room.

    Location

    Stayed in February 2024

  • Reviewed: 5 February 2024

    9.0
    Pleasant and relaxing
    • Leisure trip
    • Couple
    • Champagne Tower Suite
    • Stayed 3 nights
    • Submitted via mobile

    No lights by champagne tower come out it’s pitch dark

    Was couple adult only

    Stayed in February 2024

  • Reviewed: 30 December 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Lakeside Chalet Room with Whirlpool
    • Stayed 2 nights
    • Submitted via mobile

    Food was ok

    Very nice resort

    Stayed in December 2023

  • Reviewed: 25 December 2023

    8.0
    Very nice room, staff was so courteous
    • Leisure trip
    • Couple
    • Champagne Tower Suite
    • Stayed 2 nights
    • Submitted via mobile

    Rooms are outdated.

    Easy to find. Lots of entertainment

    Stayed in December 2023

  • Reviewed: 12 December 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Champagne Tower Suite
    • Stayed 3 nights
    • Submitted via mobile

    I wanted to stay one more day

    Very nice comfortable get away.nice staff great rooms

    Stayed in December 2023

  • Reviewed: 16 November 2023

    8.0
    Expensive for something old and what they make it seem at time of book, tho the staff was great the structure is old an
    • Leisure trip
    • Couple
    • Fairway Room with Whirlpool
    • Stayed 2 nights
    • Submitted via mobile

    It’s older than what it pertraits on line, the wasn’t what I expected from the online tour of the rooms I thought I was paying for something that appeared extravagant but once there it was a huge let down It felt like an old motel w a jacuzzi in it For the price I paid it wasn’t worth it I wouldn’t come back not for the cost and they need to update the online tour so people are as disappointed as I was

    The staff was great that was the best part of it

    Stayed in November 2023

  • Reviewed: 10 November 2023

    7.0
    Way too outdated for the price we paid for two nights
    • Leisure trip
    • Couple
    • Fairway Room with Whirlpool
    • Stayed 2 nights
    • Submitted via mobile

    Overpriced, rooms needs update, jacuzzi needs to be cleaned- whirlpool spit out a piece of dirt when the jets were on

    Location, beautiful nature , the lake, game room, restaurant, friendly and helpful staff

    Stayed in November 2023

  • Reviewed: 26 October 2023

    9.0
    Superb
    • Business trip
    • Couple
    • Garden of Eden Apple Suite
    • Stayed 2 nights
    • Submitted via mobile

    Balloons ordered for arrival on Friday night had all fallen by Saturday morning

    Breakfast was all you could have wanted except for omelets

    Stayed in October 2023

  • Reviewed: 9 October 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Roman Tower Suite
    • Stayed 2 nights
    • Submitted via mobile

    Nothing really.

    It was peaceful and enjoyable. We also really enjoyed the haunted wagon ride.

    Stayed in October 2023

  • Reviewed: 7 October 2023

    7.0
    Great but can be better
    • Leisure trip
    • Couple
    • Garden of Eden Apple Suite
    • Stayed 2 nights
    • Submitted via mobile

    Wish they told me Certain activities wasn't available traveled all the way to jetski and water sports wasn't able to even though it was on the schedule. Wish they had better power our lights kept flickering as well as the ac went our in the bar so it was extremely hot. Staff were rude sometimes depending on who they were dismissive and no help. Wish they had better food options

    I was glad everything was included only had to pay for the arcade had a really nice bar and drinks breakfast was great. We were able to ride bike around and play games with other couples it was fun

    Stayed in September 2023

  • Reviewed: 3 October 2023

    8.0
    It was good. Would probably return.
    • Leisure trip
    • Couple
    • Garden of Eden Apple Suite
    • Stayed 2 nights
    • Submitted via mobile

    WiFi went out after a storm.

    Big. Quiet.

    Stayed in September 2023

  • Reviewed: 15 September 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Champagne Tower Suite
    • Stayed 2 nights

    The room was warm ,the freg was not working when we came in and no one cleaned our room. We were there 2 days.

    The staff was very pleasant

    Stayed in August 2023

  • Reviewed: 14 September 2023

    7.0
    Relaxing getaway
    • Leisure trip
    • Couple
    • Fantasy Apple Suite
    • Stayed 2 nights
    • Submitted via mobile

    It was dated. The rooms were clean. They probably could use an update. Overall we enjoyed our stay

    Enjoyed the location. It was a great spot to get away and relax. The food was mostly good.

    Stayed in August 2023

  • Reviewed: 30 August 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Fantasy Apple Suite
    • Stayed 2 nights
    • Submitted via mobile

    Property is very outdated Needs urgent interior renovation Water leaks inside the room from the balcony The bed slope is towards the head, very uncomfortable to sleep. There was no chocolate at the restaurant every time I asked for. There was spider web at the restaurant The outdoor activities were cancelled because of the rain, when the sun was out all day. It needs smart TV at least with Roku, very few people watch cable now days.

    I liked the layout of the room The staff provide and outstanding service

    Stayed in August 2023

  • Reviewed: 27 August 2023

    8.0
    Good Facility, but lots of room for Improvement
    • Leisure trip
    • Couple
    • Fairway Room with Whirlpool
    • Stayed 4 nights
    • Submitted via mobile

    The food needs improvement. Having breakfast after 10 you're risking not having a wide variety to choose from. Our jacuzzi was dirty so we didnt use it. You could see the dirt.

    The facility was lovely. The bedroom I thought would be bigger. Our TV had to be switched out. The pool could have been cleaner. The staff is amazing and friendly. The food needs improvement. They had no hot chocolate to my surprise! Overall we had a good time. We will return.

    Stayed in August 2023

  • Reviewed: 24 August 2023

    7.0
    Was relaxing and we had a good time
    • Leisure trip
    • Couple
    • Fantasy Apple Suite
    • Stayed 5 nights

    the Overall Age of the units

    staff was exceptionally accommodating.

    Stayed in August 2023

  • Reviewed: 8 August 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Fairway Room with Whirlpool
    • Stayed 3 nights
    • Submitted via mobile

    The old ass TV in my room who didn't take HDMI cable. The golf cart lady giving attitude for nothing .

    The food was good, the place was clean and beautiful.

    Stayed in August 2023

  • Reviewed: 25 July 2023

    8.0
    Honeymoon stay
    • Leisure trip
    • Couple
    • Fairway Room with Whirlpool
    • Stayed 2 nights
    • Submitted via mobile

    Too many mirrors in our room, and other guests smoking pot next to our room

    The. Pools, the hot tubs, and the hot tub in our room

    Stayed in July 2023

  • Reviewed: 24 July 2023

    9.0
    Relaxing and Tranquil property
    • Leisure trip
    • Couple
    • Lakeside Chalet Room with Whirlpool
    • Stayed 2 nights
    • Submitted via mobile

    Disappointing that there was no comedian either Fri or Sat night.

    The food was good. Lots of activities to do during the day. The Lakeside Chalet was in the best spot. A short walk to everything!

    Stayed in July 2023

Showing 1 – 25

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