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  5. Reviews of Polynesian Residences Waikiki Beach

Reviews of Polynesian Residences Waikiki Beach This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

2131 Kalakaua Avenue, Waikiki, Honolulu, HI 96815, United States of America

#115 of 304 hotels in Honolulu

Guests' Choice

Review Score

Based on 429 hotel reviews

7.7

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    8.1

  • Location

    9.0

  • Facilities

    7.7

  • Staff

    8.7

  • Value for money

    7.8

  • Free WiFi

    8.8

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 11, 2024

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Deluxe King Room
    • Stayed 5 nights

    It is a great location, with a short walk to Waikiki.

    Stayed in March 2024

  • Reviewed: April 2, 2024

    8.0
    A well priced location.
    • Leisure trip
    • Travelers with friends
    • Studio King
    • Stayed 5 nights
    • Submitted from a mobile device

    The shower door needed attention, and the lift was not always operational.

    The friendly staff. They were exceptional in assisting us.

    Stayed in March 2024

  • Reviewed: March 30, 2024

    7.0
    Was a great stay. Beware Hotel faces a very busy nightlife street so you get a lot of street traffic
    • Leisure trip
    • Group
    • Studio Queen
    • Stayed 7 nights
    • Submitted from a mobile device

    Lumpy pillows, they should invest in new pillows.

    The location, kitchenette, cleanliness and staff.

    Stayed in March 2024

  • Reviewed: March 23, 2024

    9.0
    Good value for money, if we will visit again definitely going to come back
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 5 nights
    • Submitted from a mobile device

    It’s can be alittel bit cleaner

    Lovely location on the main blvd ( street) 10 minutes walking to Waikiki beach Nearby to restaurants, coffee shop, grocery, everything you need

    Stayed in March 2024

  • Reviewed: March 21, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights

    Room felt a bit outdated, but clean enough overall.

    Everything was good and as expected. Location is great, a short walk to the beach and plenty of restaurants nearby.

    Stayed in February 2024

  • Reviewed: March 20, 2024

    7.0
    Great location near Waikiki
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 3 nights

    Our room faced the street and it was noisy with traffic. Arrival details should be sent with the confirmation and staff should be trained to better explain if people call to ask. We had a hard time finding the hotel. It's just a doorway on a busy street with a small sign. We drove past it twice. When I called to ask how to find it they said it's across the street from Burger King, but failed to say where to park to check in. If you turn right just past the hotel there's a loading zone (if available) where you can park temporarily. Then you park a couple of blocks away at a paid lot after checking in and receiving a parking pass.

    The location is terrific - on the main shopping/dining street and a short walk to the beach. Staff were friendly. Room has fridge and microwave.

    Stayed in February 2024

  • Reviewed: March 16, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Studio Queen
    • Stayed 4 nights
    • Submitted from a mobile device

    Really enjoyed our stay here. Great value for the area and everything was very close and easy to walk to.

    Stayed in February 2024

  • Reviewed: March 12, 2024

    7.0
    Convenient location with friendly staff.
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 8 nights

    The room on the first occasion was run down, lamps didn't work and cupboard doors were hanging at odd angles. On the second occasion, we had a nicer room overlooking the hotel pool. In both rooms the refrigerator froze the contents rather than chilling them. We had to throw out fruit that froze overnight, but quickly learned to go out in the morning instead (nuisance, but doable). the walls are thin and we had to complain twice about noise in the room next door. Although the cleaning staff were pleasant and helpful, at no time were our water glasses or mugs cleaned. The bed sheets were never changed even for the second stay of 7 days. Towels were changed if they were left on the floor. We were advised that towels were available for the beach but at no time told there were also beach chairs. We purchased our own chairs and then found out the hotel had some to loan out. we made the best of our stay and fortunately enjoyed our holiday. We accepted the hotel for what it was.

    The hotel is conveniently located within easy distance of the beach, shopping and eateries. We stayed twice, once before our island cruise and then for a week after our cruise. The staff made the effort to allow us early entry into our room, but most guest check out as late as possible.

    Stayed in March 2024

  • Reviewed: March 9, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Some staff did not speak good English, but we managed

    I loved the location handy 2 most things, n the ABC store across the road, was excellent help, luved the bidet in bathroom, good 4 us elderly folk, beds r very comfy, n would stay again

    Stayed in March 2024

  • Reviewed: March 5, 2024

    9.0
    High quality budget hotel 10 mins walk to beach.
    • Leisure trip
    • Solo traveler
    • Deluxe King Room
    • Stayed 5 nights

    No in-easy-reach power sockets. Quietness: room faced main street, nearby room seemed to have a party Friday night, also Hard Rock Cafe 4 doors down.

    Bigger room, much more floor space, bigger bathroom, and three times closer to beach than RAMADA INN where some friends stayed. 15 minutes casual stroll along main road to Waikiki beach. Great service too: I arrived around 9am, was told to come back at 3pm when room ready, seconds later was told to come back in an hour as someone was on their way to service my room now.

    Stayed in March 2024

  • Reviewed: February 24, 2024

    8.0
    Comfortable and great location
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    A bit noisy at night and during the evenings

    Fabulous location to Beach Walk

    Stayed in February 2024

  • Reviewed: February 23, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 7 nights
    • Submitted from a mobile device

    Occasional sewer smell in room.

    Swimming pool. Staff was helpful. Nice size room

    Stayed in February 2024

  • Reviewed: February 23, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 7 nights
    • Submitted from a mobile device

    Room not really cleaned in 7 days I was there. Mugs and glasses should have been replaced to wash thoroughly after use.

    Quiet and convenient to all facilities. Comfortable

    Stayed in February 2024

  • Reviewed: February 22, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Studio Queen
    • Stayed 9 nights

    Pool is really cold

    Location.

    Stayed in February 2024

  • Reviewed: February 11, 2024

    8.0
    Excellent . . . highly recommended.
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 7 nights

    Nothing major except a kettle would have been useful for guests that don't drink coffee.

    Great central location, convenient for shops, bars, restaurants and beaches. Friendly and helpful staff.

    Stayed in January 2024

  • Reviewed: February 7, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 7 nights
    • Submitted from a mobile device

    Everything was good

    Close to buses, shops, beach and restaurants.

    Stayed in February 2024

  • Reviewed: January 26, 2024

    9.0
    The stay was very nice with the staff being very nice.
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 10 nights

    The pool could have been warmer as it was freezing cold. The sink and toilets your quite dirty, with some places being far from hotel and spending money for traveling to places very often.

    I liked the location of the hotel as it was close to the beach and other places. The room had lots of storage and very spacious with cleaning services had cleaned really good. The pool was very nice when it got hot.

    Stayed in January 2024

  • Reviewed: January 21, 2024

    8.0
    Very Good
    • Family with young children
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Great location, walking distance to most everything. Has a pool, although a little cold. Decent rooms. No complaints. Staff were friendly and accommodating. Would stay here again.

    Stayed in January 2024

  • Reviewed: January 20, 2024

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Deluxe King Room
    • Stayed 3 nights

    Location to beach, shopping restaurants and bars

    Stayed in January 2024

  • Reviewed: January 9, 2024

    8.0
    Good value, location and facilities with clean rooms.
    • Leisure trip
    • Group
    • Studio Queen
    • Stayed 9 nights
    • Submitted from a mobile device

    Could use more lighting in room at desk and room. Beds were in need of replacement in one room. Difficult location for passenger and bag drop off. No drive up lobby.

    Convenient location to restaurants, shops and activities. Close to main Waikiki entertainment walk.

    Stayed in January 2024

  • Reviewed: January 8, 2024

    9.0
    Great value, very helpful staff and excellent location!
    • Leisure trip
    • Family with young children
    • Studio Queen
    • Stayed 3 nights
    • Submitted from a mobile device

    The pool was cold and not a lot of patio furniture even if we wanted to hang out outside.

    Loved the location! We needed a place to sleep after long days of beach, shopping and sightseeing. This fit the bill perfectly!

    Stayed in December 2023

  • Reviewed: January 4, 2024

    7.0
    Family friendly great location.
    • Leisure trip
    • Family with young children
    • Studio Queen
    • Stayed 11 nights
    • Submitted from a mobile device

    The minor defects in the room, the outside noise early in the morning and fridge froze most food.

    The location and kitchenette. Hotel looks modern and easy to access.

    Stayed in January 2024

  • Reviewed: January 2, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    No loading/unloading zone at the location

    Location

    Stayed in December 2023

  • Reviewed: November 25, 2023

    9.0
    Great place to stay
    • Leisure trip
    • Family with young children
    • Studio Queen
    • Stayed 5 nights
    • Submitted from a mobile device

    Although it was nice that the room had a balcony, they had no balcony furniture (chairs) and in the room there is only 1 chair. We were in room 403 and for some reason coffee maker only produced warm coffee, not hot. And although they did offer an iron in the room there was no ironing board. The hotel does have a pool but due to there being only shade the pool was extremely cold. There is only one pool, very little pool furniture and no hot tub. However, your in Hawaii, who needs a pool when the beach is just feet away.

    Location was great, we were able to check in earlier than expected with no problem, and staff was extremely nice, courteous, and helpful. Room was clean, and good size for 4 adults, we had a great view. And UBER pick up was directly outside the hotel making it very convenient. The beach is walking distance, and hotel offers beach towels. There is a bank, convenience stores, restaurants and bars literally steps from this hotel. Air conditioner worked great, room tempreature was perfect, and a great clean hotel for the price. We called for towels and pillows and room service was always courteous and quick.

    Stayed in November 2023

Showing 1 - 25

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