The water pressure on the shower was bad. The main elevator was very slow.

The location and staff were great. The room was fine.

Stayed in March 2024

I stayed in room 335. There is a very noisy ventilator somewhere outside. Even with earplugs I could hear it. You should do something about that.

I liked the location. Easy to get back and forth with the tramp.

Stayed in March 2024

There were issues in the bathroom; the mirror hung crooked, and there was rust on all the fixtures. The towels were thin, and there was rust on the mini fridge that was breaking on the floor. The first two nights, we struggled with a police incident next door and a hot water issue with our shower. The facility was a little rundown and not our normal standard of stay.

Clayton, the manager, is the best! He genuinely cares about customer experience. Clayton was very accommodating and had us return at a discounted price and stay in the suite!

Stayed in February 2024

I don’t like how you can hear upstairs very loudly if you’re needing rest

I liked the different elements given the restaurant offers an as well as the view from the 5th floor

Stayed in February 2024

Rooms were a little tired and could be cleaned up in terms of scuffing, floors in bathroom. Bedding was clean and comfortable

Great location. Lots of potential in the common areas and restaurant, but a little quiet

Stayed in January 2024

The front desk receptionist wasn’t as friendly

In downtown San Diego

Stayed in January 2024

Cleanliness wasn't the greatest. All the main areas had been cleaned but areas under the bed and around the furniture weren't swept or vacuumed. There was also a hair on the bed.

Great location in the heart of Little Italy. Room was what you'd expect - not too small but not huge. Bed is comfy and TV set-up is great too.

Stayed in January 2024

It was close to restaurants

Stayed in January 2024

the water in the shower could barely drain. the room was dark, and every sound from the corridor could be heard, so at night we woke up to all the partying neighbors.

Location

Stayed in January 2024

It didn’t look like this picture

It was close to everything

Stayed in October 2023

No water pressure, barely hot shower. Beds were soooo hard. 45 bucks to park everyday.

Close to little italy

Stayed in January 2024

The inside of the room paint was chipped and not well maintained, the tv would freeze every couple of minutes, the shower had very little to no pressure.

Stayed in January 2024

Facilites are old and room smelled like mold.

Location was great

Stayed in December 2023

Floors were dirty and shower water pressure was very bad

The location

Stayed in December 2023

it reminded me of a motel 6 but a little nicer. water pressure really sucked. it’s overpriced for what you get.

it’s location

Stayed in October 2023

Gym was poor and it felt a bit grimey in the corridors.

Location is superb

Stayed in November 2023

The cleanliness

Location

Stayed in November 2023

I would have to say the best part of our stay was the great hospitality that was given by Karina. She was very kind and patient during my check-in process. Also we ended up having issues with our room, and she promptly moved us to a new room. Thanks Karina for making our stay a comfortable one.

Stayed in November 2023

Dislike that the elevator wasn’t working. Also, deposit is a bit too high. $250 Is a bit much. But I get it it’s refundable.

Stayed in November 2023

The room was difficult to find as I was unaware of the hotel having two sections that were separated by a long corridor that appears to head towards what looks like a garage. The front desk attendant could have told me to avoid my having to go back and ask how to find the room when the room numbers ended before my room number. Also, I had a HUGE cockroach in my room upon entry. I was able to eliminate it, but it didn’t exactly reinforce perception of cleanliness. Lastly, the bed was clean but the sheets are sort of worn and no longer crisp white from age. The beds and linens are the most important factors in assessing the quality of amenities and cleanliness.

Location was great. Lobby was impressive; appearance of a modern and hip hotel from the lobby.

Stayed in November 2023

Outdated

Location was good close to trams and near downtown and little Italy

Stayed in October 2023

the rooms were very small, on booking the pictures makes it look nicer and larger than they are, and this is a motel not a hotel. Rooms floors were very dirt. and the noise you hear from other room, like sink water running toilets flushing. showers running. not ok.

not a thing.

Stayed in October 2023

The elevator...only one to the 5th floor and its tiny and very slow.

The location is amazing and gives you the freedom to walk around rather than drive. Also beds were amazing.

Stayed in October 2023

expensive

location friendly staff

Stayed in October 2023