311 West Fox Street, Carlsbad, NM 88220, United States
#15 of 26 hotels in Carlsbad
Guests' ChoiceBased on 587 hotel reviews
8.1Cleanliness
8.7
Comfort
8.7
Location
8.7
Facilities
8.3
Staff
8.5
Value for money
8.6
Free Wifi
8.2
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End of dialog contentReviewed: October 5, 2023
Michael
United StatesThe staff had serious, time-consuming check-in problems.
The room was fine.
Stayed in October 2023
Reviewed: October 5, 2023
Michelle
United StatesSomeone’s hair was in our shower when we checked in. The toilet seat was streaked all over and sticky from cleaner. Breakfast was awful. We got there at 8:00, so I don’t know if they just ran out of stuff by then or what, but we had to walk to McDonald’s nearby. Pillows were lumpy. Linen and towels were clean, but didn’t smell fresh.
Rooms were decent size and decor decent. Staff was friendly.
Stayed in September 2023
Reviewed: October 4, 2023
Ellen
United StatesRoom key didn't work. Room was not ready. NO TV. NO BREAKFAST.
Free snacks
Stayed in October 2023
Reviewed: October 4, 2023
Tim
United StatesStaff tried twice to bust through my door at 11pm. Luckily, I had the internal lock locked. It was extremely hard to rest easy throughout the night after they tried twice to bust through my door. My wife didn't sleep. I had to scream to tell them to stop. I'll never stay there again.
The room was nice and very up to date. Free laundry was a plus also.
Stayed in October 2023
Reviewed: October 2, 2023
Beahm
United StatesThe first key we were given was to a room that was already occupied. The key opened the door and fortunately the gentleman had the security latch on so I realized it was occupied. I then spoke with the front desk and she said she didn’t realize that the person before her had given that room to someone. It seems as if that would be an important detail to pass along. There were only about 7 cars on the entire property so I can’t imagine they were very full. It seems reckless to hand out keys that way. I was sure to latch every deadbolt we had for fear that the front desk may give our key to another person too.
The room was clean and the location was good.
Stayed in September 2023
Reviewed: September 28, 2023
Azkp
United StatesNot much selection for breakfast, though I guess it was adequate. Could have used more towels/wash clothes. Limited staff - all very pleasant - but difficult to locate
Very clean and up-to-date. Quiet and comfortable.
Stayed in September 2023
Reviewed: September 28, 2023
Debbie
United StatesClean well literally great parking
Loved everything
Stayed in September 2023
Reviewed: September 23, 2023
April
United StatesThe A/C made a horrible noise so we had to keep turning it on and off. They say hot breakfast but it’s you putting a breakfast corn dog, burrito, or biscuit in the microwave. They had a toaster and when we asked about bread and butter she said they don’t have any. The coffee was cold the coffee maker in the room was disgusting. When I went to make coffee and opened the lid to put water in it it already had water in it so dumped it out and it had gross black stuff pouring out of it
It was a cute area
Stayed in September 2023
Reviewed: September 23, 2023
Cary
United StatesNothing
The Post Time Inn was perfect. It’s a great location with two wonderful restaurants around the corner. They have a free washer and dryer. It was so clean and newly renovated. It was a great stay and value. Quiet too! Beds were comfortable and the decor was super stylish! We enjoyed our stay! And the staff was helpful and top notch
Stayed in September 2023
Reviewed: September 19, 2023
Scott
United StatesThe dirty rooms and the staff i was lied to and misled
The bed was good
Stayed in September 2023
Reviewed: September 14, 2023
Ferguson
United StatesBreakfast was all pre packaged photos online shows a full breakfast bar.
Nice quiet hotel
Stayed in September 2023
Reviewed: September 11, 2023
Alison
United StatesThe reception staff were incompetent and didn’t list our room as occupied on the computer system. This resulted in 2 people, one at 12 midnight and one at 4am trying to get into our room as reception had thought it was vacant and gave them keys. Luckily we had the extra safety catch on as otherwise they would have walked straight into our room. It was very disturbing and we had to shout at them to go away. We didn’t know at the time that our room was listed as vacant in the system and thought we were in an unsafe area. It must have been distressing for them also as they presumed it was a vacant room. Also, our keys stopped working each day and we had to go back to reception to get new ones. The staff needs more training.
The room was very spacious, clean and modern. We had no problems with it at all
Stayed in September 2023
Reviewed: September 7, 2023
Victor
United StatesIncluded breakfast was basically non existent, dirty linen covers in the beds, booked a king room, received another type of room, someone tried to enter the room in the middle of the night. Management unresponsive.
Stayed in September 2023
Reviewed: September 3, 2023
Blas
United StatesThe staff were not professional at all
Nothing the complimentary was good
Stayed in August 2023
Reviewed: August 11, 2023
Li
CanadaTerrible breakfast.
Stayed in August 2023
Reviewed: August 10, 2023
Harriett
United StatesLoved everything
The whole stay
Stayed in August 2023
Reviewed: August 9, 2023
Brenda
United StatesNo food at Breakfast, which was included in our rate. Lady told us no one hardly ever comes to breakfast, but that am, they did. She had to send someone to Walmart for food and she wasn't sure how long it would be before they got back.
Air was on when we got there, which was appreciated
Stayed in August 2023
Reviewed: August 6, 2023
Rachel
United StatesThe breakfast was ok
It looked like they had remodeled recently. Everything was clean.
Stayed in August 2023
Reviewed: August 5, 2023
Ray
United StatesThe towels looks old and have tons of stains on them. Breakfast consisted only of a few corn dogs and coffee.
The room looks modern.
Stayed in August 2023
Reviewed: August 1, 2023
Michael
United StatesPlace is under construction (bar/lounge) and is not done. Motel used as a staging site for construction/Road crew; parking lot is full of work trucks. Room is very minimalist not much else. Homeless man sleeping on floor inside breakfast area. Not worth the price!
Central location.
Stayed in July 2023
Reviewed: June 8, 2023
Todd
United StatesEverything
Nice motel lady that checked us in was very helpful and great. Booked a king bed and had a two double room. Girl in morning was asleep couldn't print a receipt after 15 minutes. Paid for free cancelation and breakfast. NO BREAKFAST OR COFFEE. Would not recommend to anyone and I like to promote mom and pops places. Sorry if the truth hurts.
Stayed in June 2023
Reviewed: June 4, 2023
Patti
United Statescheck-in was slow. wiFi didn’t work. ice machine was empty. breakfast was sub-par. we went to mcDonalds instead
the rooms were clean and comfortable
Stayed in May 2023
Reviewed: June 2, 2023
James
United StatesNumerous dead bugs in the room. Toilet was overflowing, and when condition was pointed out to front desk personnel, we were told that no maintenance people were available, and we were given a plunger to fix ourselves. Breakfast was a joke.
Not much
Stayed in May 2023
Reviewed: June 2, 2023
Chuck
United StatesDidnt like the fact my wife woke up with bug bites all over her.
Location was great. Staff was friendly.
Stayed in June 2023
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