10402 Black Canyon Freeway, North Mountain, Phoenix, AZ 85051, United States of America
#14 of 14 B&Bs and inns in Phoenix
Guests' ChoiceBased on 1535 hotel reviews
5.5Cleanliness
6.1
Comfort
6.2
Location
6.6
Facilities
5.9
Staff
6.8
Value for money
6.2
Free WiFi
10.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 1, 2024
Rios
United States of AmericaAfter checking in numerous takers knocking on my door after checking in. Staff and security addressed the issue immediately.
Staff
Stayed in April 2024
Reviewed: March 28, 2024
Domingo
United States of AmericaHomeless peeking in rooms.
Very convenient on restaurants, stores ect.
Stayed in March 2024
Reviewed: March 28, 2024
Domingo
United States of AmericaHomeless.
Very convenient in stores restaurants ect.
Stayed in March 2024
Reviewed: March 24, 2024
Eva
United States of AmericaThe noise outside so not your fault
Good
Stayed in March 2024
Reviewed: March 22, 2024
Laina
United States of AmericaThe room was severely dilapidated. 2 different wallpaper from the 70s was filthy. It was obvious that furniture had been dragged against the wall because of the 1 inch gash of torn wallpaper and flaking paint all the way across the wall where the bed was put. The front of the drawer was ripped off in 2 pieces and just placed inside the opening. There was a 2 inch gap at the bottom and sides of the door that is very visible. The door lock was worthless because the frame was broken. It was very easy to break into our room with the 1 pane window that still could be opened with the lock in place. The TV cable hung from a square in the wall with a piece of duct tape over it for an outlet cover. There was duct tape to hide the gap on the adjoining room door. The shower water barely trickled out. The last day of my stay I saw both rooms next to mine had been remodeled. I was pissed because it was very nice looking while we had to stay in a room that looked like someone had been murdered in...Guess they put the booking.com guests in the older rooms.
The bed was comfy and housekeeping staff was friendly.
Stayed in March 2024
Reviewed: March 14, 2024
Rebecca
United States of AmericaThe room had an old box tv that did not work and it had roaches in the room also for $333 it was definitely not worth it I feel I should have got a free stay there for the inconvenience
The staff was super nice and location was excellent
Stayed in March 2024
Reviewed: March 10, 2024
Dan
United States of AmericaAll was clean and ready, nicely supplied. Only neg was the main floor was not clean. Bathroom was very clean
Stayed in March 2024
Reviewed: March 7, 2024
Erica
United States of AmericaThe dirty place.
The parking lot was full of drug users.
Stayed in March 2024
Reviewed: March 1, 2024
Jasmine
United States of AmericaThe check in attendant was rude and talks with an attitude. On the phone & in person. If I wasn’t dealing with a crisis I would have left after being spoken to like that by her.
Stayed in February 2024
Reviewed: February 29, 2024
Jessica
United States of AmericaIt’s still near a very dangerous neighborhood.
It was clean. No traffic around it meaning no drug addicts really lingering.
Stayed in February 2024
Reviewed: February 15, 2024
Baker
United States of AmericaRoom is never ready. I always have to wait When I made the reservation the day before.
Room with bed shower and security.
Stayed in February 2024
Reviewed: February 15, 2024
Jordan
United States of AmericaNo working shower room had bedbugs and manager refused to refund anything back they never expected room after we told about bugs now they re rental it after we now on street at 415 this afternoon
Have a bed after being on wood floor 2 years
Stayed in February 2024
Reviewed: February 8, 2024
Baker
United States of AmericaWaited for room to be ready again. Should be ready when i book a day in advance
Bottom floor across from pet area. I like the people that work there
Stayed in February 2024
Reviewed: February 8, 2024
Ebonee
United States of AmericaRoaches
Quietness
Stayed in February 2024
Reviewed: January 22, 2024
Richard
United States of AmericaDidn’t have an access card, had to ask the office to open it.
Food court
Stayed in January 2024
Reviewed: October 8, 2023
Lorraine
United States of AmericaIt’s like they’re remodeling all the rooms piece by piece. I was the only one on the top floor in the back door did not close correctly.
The room was really dirty bed had a smell
Stayed in August 2023
Reviewed: August 31, 2023
Goering
United States of AmericaCleaning, missing screws and loud traffic noise
Location
Stayed in August 2023
Reviewed: August 30, 2023
Shawn
United States of AmericaCoffee or breakfast in the morning
Bed and location were both comfortable.
Stayed in August 2023
Reviewed: August 27, 2023
David
United States of AmericaMy TV didn't work & bathroom door didn't work properly & there was tissue paper stuffed into holes in the wall.
The location
Stayed in August 2023
Reviewed: August 23, 2023
Betancourt
United States of AmericaThe ac didn't work it was room 1050 it was a little dirty
Its a very calm place to stay and very close to work
Stayed in July 2023
Reviewed: August 21, 2023
Theresa
United States of AmericaNo towels, just hand towels
It was close to pool, and it was quiet
Stayed in August 2023
Reviewed: August 20, 2023
Cao
United States of AmericaIt’s a horrible room,extreme dirty,carpet is very dirty and smell so bad
Stayed in August 2023
Reviewed: August 19, 2023
Quoc
United States of AmericaHave been waited too long for check in The room carpet so dirty
Stayed in August 2023
Reviewed: August 13, 2023
Tina
United States of AmericaNot very clean needs a lot of work
Location was great. Restaurants all around and close to freeway access. Nice clean pool, quiet place, ice machine and security on property. It's a good place to stay for the price.
Stayed in August 2023
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