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  5. Reviews of Quality Inn & Suites Charlotte Airport

Reviews of Quality Inn & Suites Charlotte Airport This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

3100 Queen City Drive, Charlotte, NC 28208, United States of America

#147 of 183 hotels in Charlotte

Guests' Choice

Review Score

Based on 1023 hotel reviews

6.7

Score breakdown

  • Cleanliness

    7.2

  • Comfort

    7.3

  • Location

    7.7

  • Facilities

    6.9

  • Staff

    7.7

  • Value for money

    7.4

  • Free WiFi

    7.6

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 16, 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • King Room - Accessible/Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Housekeeping needs to pay closer attention to the cleanliness of the room and the workings of things like sink faucets, ours was loose and not properly installed. When we reported it to maintenance it was fixed in a timely manner,

    Not too much of a selection.

    Stayed in April 2024

  • Reviewed: April 8, 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Traditional King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    There was a slight smell of cigarettes. Traffic noise was very loud.

    Stayed in April 2024

  • Reviewed: March 19, 2024

    6.0
    Pleasant
    • Family with young children
    • Traditional Double Room - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    The wifi kept cutting off. The sheets were dirty as if someone was on them before we got there. Also, there's no elevator or cleaning products for the bathroom.

    Its located right next to cracker barrel and across the street from waffle house. The place is quiet but the environment is noisy due to it being about 8-10 mins away from the airport.

    Stayed in March 2024

  • Reviewed: March 3, 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Traditional King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I prepaid for my room. At the hotel they took a $50 deposit which was supposed to be refunded a few days after checkout; however, they never refunded the $50. I had to dispute the charge on credit card. I would never stay there again.

    Stayed in February 2024

  • Reviewed: March 3, 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Traditional King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Was ok

    Ok

    Stayed in February 2024

  • Reviewed: March 1, 2024

    7.0
    It was good but just noisy at night. Ran out of wash cloths and had to use hand towels to wash.
    • Leisure trip
    • Couple
    • Traditional King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    That my phone was stolen and they didn't try to act on it. Like that's normal around there.

    The room was clean

    Stayed in February 2024

  • Reviewed: March 1, 2024

    8.0
    It was very comfortable so I had a very good sleep and woke up refreshed for the next leg of my
    • Leisure trip
    • Solo traveler
    • Traditional King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    My st st was short so didn't come across anything to dislike

    Not a lot of options for breakfast but what was available was quite good

    Stayed in February 2024

  • Reviewed: March 1, 2024

    6.0
    It was a one night stay so it was fine as we were in airport transit
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Shower leaked on floor dangerous curtain was not covering too big and water did not stay in edge of tub. Handicapped shower

    Fine. Great choice of juice. Good yogart Ok waffle’s Small size of donuts !

    Stayed in February 2024

  • Reviewed: February 16, 2024

    8.0
    All in all. A nice place to stay,at a reasonable price,with free breakfast included, cracker barrel next door. Easy to
    • Leisure trip
    • Couple
    • Traditional Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Bit of wear and tear

    Location was good….comfy beds. Cracker barrel very close

    Stayed in February 2024

  • Reviewed: February 9, 2024

    7.0
    Good
    • Family with young children
    • King Room - Accessible/Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Placed in a room on the first floor. Noise from foot traffic outside room walkway was constant. Also the roar from I-85 was present. Observed parking lot with trash and debris.

    Room was clean and comfortable. Breakfast served between 6-9 am in the lobby with a variety of choices. Price reasonable for the property. Cracker Barrell next door.

    Stayed in February 2024

  • Reviewed: February 9, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Traditional Double Room - Non-Smoking
    • Stayed 1 night

    We have stayed at this hotel several times before and we are always satisfied with the service and accommodation. Very helpful and friendly staff! Thanks once again, The Johnson's

    Stayed in January 2024

  • Reviewed: February 7, 2024

    6.0
    adequate for a layover
    • Leisure trip
    • Solo traveler
    • Traditional King Room - Non-Smoking
    • Stayed 1 night

    I would not have slept a wink without good earplugs - this place is next to 3 highways, and the noise is considerable. Blackout curtains were dark but did not cover the full window edges, and even at night there is a lot of light from parking lot/street lights. Access to the rooms is outside along an external walkway, so you have other guests walking by right up close to your only window, as such does not give any sense of privacy. As a woman traveling alone, I was grateful for the extra interior locks on the door. Unfortunately there was no breakfast yet at 5am, but I managed to snag a cup of coffee. Overall, it was not somewhere I would want to spend a vacation, but it was what I needed in the moment and not more or less than I expected for the price.

    The mattress/bedding was comfortable. The staff were kind. I picked this spot for the closeness to the airport and the free shuttle, because it was literally just for a few hours' sleep on a layover - I barely even undressed and didn't use the shower. I checked in at midnight, left at 5am. The front desk advised me to leave a little earlier than i wanted to, but that was smart - I got in before the morning rush. The shuttle was on time.

    Stayed in December 2023

  • Reviewed: February 4, 2024

    8.0
    Quick trip
    • Leisure trip
    • Couple
    • Traditional King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I booked a king size bed room suite but I think I was out in a queen bed when I got to the room. I wanted to tell the lady upfront but it totally slipped my mind.

    The lobby was so modern looking at love the design

    Stayed in February 2024

  • Reviewed: January 25, 2024

    8.0
    Over all my stay was decent
    • Business trip
    • Solo traveler
    • Traditional King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The staff was very dry & unwelcoming

    Room was clean & comfortable

    Stayed in January 2024

  • Reviewed: January 24, 2024

    8.0
    Not too bad
    • Solo traveler
    • Traditional Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The guest restroom in the lobby was nasty each time I visited it coming in and out

    Convince wasn’t too far from the stadium

    Stayed in December 2023

  • Reviewed: December 31, 2023

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Traditional Double Room - Non-Smoking
    • Stayed 1 night

    There was pee in the toilet when I checked into my room, either from the cleaner or the previous guest.

    Easy check in.

    Stayed in December 2023

  • Reviewed: December 30, 2023

    7.0
    It was a good place to stay for the money
    • Leisure trip
    • Group
    • King Room - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It was a little noisy at night could hear people talking from the other room

    Bed was comfortable the area was convenient. The breakfast was good

    Stayed in December 2023

  • Reviewed: December 22, 2023

    8.0
    Good place if you're on a layover at CLT
    • Leisure trip
    • Family with young children
    • Traditional King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The shower walls could have used more scrubbing, and the night staff wasn't the friendliest I've encountered.

    The breakfast was good, the location was only around 10 minutes away from the airport, and the rooms were comfortable.

    Stayed in December 2023

  • Reviewed: December 21, 2023

    7.0
    It was a quiet short visit but pleasant
    • Leisure trip
    • Couple
    • Traditional King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No complaints

    Quiet

    Stayed in November 2023

  • Reviewed: December 17, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Traditional King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Wasn't much around

    Price accommodation

    Stayed in December 2023

  • Reviewed: December 11, 2023

    7.0
    Good.
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    TV guide in room.

    Didn't have Breakfast.

    Stayed in December 2023

  • Reviewed: December 7, 2023

    7.0
    Good location to attend an event in Charlotte
    • Leisure trip
    • Couple
    • Traditional Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Room showing wear and age.

    Location relative to highway and Cracker Barrel

    Stayed in December 2023

  • Reviewed: December 5, 2023

    8.0
    Good near airport. Not the cleanest
    • Leisure trip
    • Family with young children
    • Traditional Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Charged for parking. Floor on balcony very dirty

    Near airport Shuttle

    Stayed in October 2023

  • Reviewed: November 22, 2023

    7.0
    Good
    • Family with young children
    • Traditional King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Gap under door-could see light and feel and smell the air coming in -especially cigarette smoke. Also sketchy people loitering and soliciting money. Police dressed in tactical gear on the second floor banging on the door in the morning making an arrest.

    Room had been remodeled sometime recently. Clean and comfortable. Breakfast was good and had different selections .

    Stayed in November 2023

Showing 1 - 25

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