427 North 44th Street, Camelback East, Phoenix, AZ 85008, United States of America
#77 of 131 hotels in Phoenix
Guests' ChoiceBased on 331 hotel reviews
7.7Cleanliness
8.2
Comfort
8.4
Location
8.6
Facilities
8.1
Staff
8.2
Value for money
7.8
Free WiFi
8.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 16, 2024
Olivia
United States of AmericaCould be cleaner, was very cold, beds need updating
Excellent customer service- Milli was great!
Stayed in March 2024
Reviewed: March 12, 2024
Linda
United States of AmericaBathrooms were in need of a good upgrade and cleaning
Staff was amazing...especially the shuttle driver. I cant remember his name
Stayed in February 2024
Reviewed: February 10, 2024
Javed
United KingdomBreakfast
Location was close to airport but far away from downtown.Hotel was clean, upgraded room which was specious and nice..but breakfast could be better. Overall nice stay.
Stayed in February 2024
Reviewed: January 26, 2024
Stoney
United States of AmericaVentilation system allows vap/cigarette smoke to enter room from outside
Great location for overnighter hotel by airport.
Stayed in January 2024
Reviewed: December 15, 2023
Cristina
United States of AmericaBreakfast was not included
The hotel is in pretty good shape and clean .
Stayed in December 2023
Reviewed: December 2, 2023
Thomas
United States of AmericaThe shuttle service stopped at 10 PM which was very inconvenient for us. We booked a king bed room and got a double bed instead.
Nice room, good shower, comfortable bed, good location. Breakfast buffet was excellent
Stayed in December 2023
Reviewed: November 26, 2023
Richard
United States of AmericaShower head not right
Stayed in November 2023
Reviewed: October 29, 2023
Emelia
United KingdomThe staff were lowkey rude. Although i paid on booking.com before my stay, i was charged the full price for my booking and the $100 upon check in. After i had paid it i saw the money deducted out of my account, i told the man and he seemed frustrated with me and i had to show via booking.com that i had already paid it. He then said he cancelled the payment and that id get the funds in 2 days. Upon checkout, (2 days later) i still hadn’t got the funds, so i confimed with the receptionist if the refund had been processed/if the payment was cancelled and she said it had been. Another 2 days passes and I contact my bank to follow up on the refund, and they said it still hadn’t been cancelled by the merchant. After multiple phone calls, emails and booking.com messages to the property i still have yet to hear a reply. This would have otherwise been a 5 star stay :/
It was comfortable, clean and close to the metro to take you into downtown. Very handy ice machines throughout the property.
Stayed in October 2023
Reviewed: October 28, 2023
Marilynn
United States of AmericaConvenient to airport
Stayed in October 2023
Reviewed: October 24, 2023
Tammy
United States of AmericaRoom cleaning
Easy access
Stayed in October 2023
Reviewed: October 15, 2023
Alison
United KingdomThere was no rubber bath mat to stand on when using the shower. The bathtub was quite slippery so this was a concern. We asked at reception to have a mat put in the room while we were at dinner, but when we got back to our room, we found we had been provided with another cotton floor mat. As we were only staying one night we didn’t pursue it further, we were just very careful when using the shower.
Great location close to the airport, with a free airport shuttle. The bed was big and comfortable. The food in the restaurant was good, although the menu choices were quite limited.
Stayed in October 2023
Reviewed: October 10, 2023
Dave
United States of AmericaNothing
Food was great
Stayed in October 2023
Reviewed: October 1, 2023
Matilda
United States of AmericaI only received room service 1 out of 4 days. Not good :(
free shuttle bus
Stayed in September 2023
Reviewed: September 25, 2023
Isha
United States of AmericaThe bed was squeaky.
It was clean and comfortable.
Stayed in September 2023
Reviewed: September 23, 2023
David
New ZealandNothing
Staff were very friendly and helpful
Stayed in September 2023
Reviewed: September 7, 2023
Laura
United States of AmericaIt would be better if the pool could stay open until 11:00 p.m. I didn't get there until 8:30 and just wanted to relax in a chair by the pool to unwind but it was already time to close the pool.
Bar in the lobby, clean rooms, quick trip from hotel to drop off rental car.
Stayed in September 2023
Reviewed: August 28, 2023
William
AustraliaVery convenient location for the airport. Quiet and clean. Has a restaurant open for breakfast lunch and dinner.
Stayed in August 2023
Reviewed: August 21, 2023
Genalynn
United States of AmericaUnfriendly front desk
Everything was perfect, great hotel, pool, staff at restaurant and bar were fantastic. Check in clerk was not friendly at all. Checked out thru email and never got final receipt. Then my room was 108.00 with added 25.00 early check in. My debit card was swiped for over 200.00 and I cannot get 1 person to respond to me. Genalynn Gojkovich 928 651 2274
Stayed in August 2023
Reviewed: July 26, 2023
Kassmir
United States of Americaroom had interesting smell
nice size room, staff was friendly
Stayed in July 2023
Reviewed: July 19, 2023
Deborah
United States of AmericaLocation & poolside beverage service
Stayed in June 2023
Reviewed: July 3, 2023
Misty
United States of AmericaWasn’t aware breakfast buffet wasn’t included in price. Paid the 15/person but the sausage was undercooked/cold, eggs runny, it wasn’t worth the price.
Stayed in July 2023
Reviewed: June 1, 2023
Charles
United States of AmericaThe website indicates a secure parking available for a fee. When asked, I was informed that the program was disconnected and no longer available.
Stayed in May 2023
Reviewed: April 28, 2023
Juliette
Canadaunfriendly desk attendant.
Location, good amenities, comfortable. Friendly and efficient shuttle service.
Stayed in April 2023
Reviewed: March 11, 2023
Sherlee
United States of AmericaNo Shower curtain and extra towels.
Stayed in February 2023
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